Defending NoiQ - Right to speak

[NoiQian]

User: maxd posted the following thread:-

Complaints Co-Moderator and Pitch-A-Bitch Manager Join Date: Jan 2004

NoIQ Poker: slo-pay, stalled 'investigations'


We've have a few complaints against NoIQ Poker on the books for a while now. NoIQ claims that they are investigating every single such case with the Canadian Fraud police .. but unfortunately those police are on vacation and never seem to return from vacation long enough for NoIQ to make any progress with the cases. Furthermore these are all moderately high-value cases totaling well over $30,000. All parties concerned have a right to expect some action on these issues and thus far there has been precisely none.

Whether this is a lack of will on NoIQ's part or a terrible circumstance they find themselves in the bottom line is that players aren't getting paid and their cases are stalled with no hopeful sign of forward movement. So, ...

Warning: NoIQ is withholding payments pending 'investigation' but those investigations never seem to go anywhere. Proceed with extreme caution.

Unfortunately I do not have the administrative right to reply to the original post so I proceeded to reply to it on my own new thread.

In respect to the above post a number of factors contributed to this lengthy investigation. First it should be noted that the players delayed their initial responses to us with about 3 months. This triggered suspicion within the department. Following this is also the fact that their stories, claims, and other patterns seemed rather similar.

It should also be noted that a further delay was caused due to a delay in the Police Fraud Division of which our main correspondent is on annual leave till the 19th May. These circumstances have slowed down the investigations which we are hoping to conclude asap. NoiQ has an obligation in respect of clean and legitimate players and KYC requirements. This is a claim we uphold and boast. It should also be noted that collaboration from NoiQ to Casinomeister was done openly and fully.

The investigation will we concluded within the coming week.

NoiQ
Payments

[maxd]

A link to the post -- a Warning -- in question: NoIQ Poker: slo-pay, stalled 'investigations'.

[jetset]

User: maxd posted the following thread:-

Complaints Co-Moderator and Pitch-A-Bitch Manager Join Date: Jan 2004

NoIQ Poker: slo-pay, stalled 'investigations'


We've have a few complaints against NoIQ Poker on the books for a while now. NoIQ claims that they are investigating every single such case with the Canadian Fraud police .. but unfortunately those police are on vacation and never seem to return from vacation long enough for NoIQ to make any progress with the cases. Furthermore these are all moderately high-value cases totaling well over $30,000. All parties concerned have a right to expect some action on these issues and thus far there has been precisely none.

Whether this is a lack of will on NoIQ's part or a terrible circumstance they find themselves in the bottom line is that players aren't getting paid and their cases are stalled with no hopeful sign of forward movement. So, ...

Warning: NoIQ is withholding payments pending 'investigation' but those investigations never seem to go anywhere. Proceed with extreme caution.

Unfortunately I do not have the administrative right to reply to the original post so I proceeded to reply to it on my own new thread.

In respect to the above post a number of factors contributed to this lengthy investigation. First it should be noted that the players delayed their initial responses to us with about 3 months. This triggered suspicion within the department. Following this is also the fact that their stories, claims, and other patterns seemed rather similar.

It should also be noted that a further delay was caused due to a delay in the Police Fraud Division of which our main correspondent is on annual leave till the 19th May. These circumstances have slowed down the investigations which we are hoping to conclude asap. NoiQ has an obligation in respect of clean and legitimate players and KYC requirements. This is a claim we uphold and boast. It should also be noted that collaboration from NoiQ to Casinomeister was done openly and fully.

The investigation will we concluded within the coming week.

NoiQ
Payments

Does your management/owner know you're posting this stuff to a public Internet record?

I ask because it smacks of <cough> bull**.

Do you have a police reference number and station of report that we can use to confirm your unlikely allegation that you have involved the "Canadian Fraud Police" in this "investigation"?

If so I would love to follow up on your claim here.

Look forward to hearing from you real soon.

[Casinomeister]

Does your management/owner know you're posting this stuff to a public Internet record?

The member signed up with a yahoo email address; we're waiting for NoiQian to forward us a noiq related email address before responding to the matter. It could be anyone posting this.

[maxd]

Do you have a police reference number and station of report that we can use to confirm your unlikely allegation that you have involved the "Canadian Fraud Police" in this "investigation"?

In the emails I've received from NoIQ they just keep saying "officer is away", "officer still on vacation", "officer now on extended vacation", etc.

In other words no claim has been made that the police are actually involved, just that they _will_ be involved when they get back from their holidays, vacation and extended leave.

As you can see, the flags go up and the Warning gets posted.

[Casinomeister]

NoiQian passed the litmus test. He's an i-Gaming rep

[chuchu59]

NoiQian passed the litmus test. He's an i-Gaming rep

He hasnt passed the acid test though. We will see how he responds to the issue on the Canadian Police being involved.

[Pinababy69]

Canadian Fraud Police? Is this a force I'm not familiar with here in Canada? Or is he referring to the Fraud Division of the RCMP? If so, I'm pretty sure that the RCMP have more than one officer employed in their fraud division...and that cases aren't just left "on hold" while an officer goes on vacation. Interesting.

[deltoid]

NoiQ? No IQ? Really?

Canadian Fraud Police? Is that right next to the Canadian Speeding Police, and down the hall from the Canadian Theft Police? Really?

Why does this sound like a Nigerian 419 spam email. REALLY.

[maxd]

FWIW, I've heard from Ian that he's going to proceed to clear 2 out of the 3 outstanding cases. I'm checking about the third case. Once those cases are cleared, and the players confirm it, I'll be withdrawing the Warning.