Rome Casino - Analysis

[RomeCasino]

Hi there!

I just wanted to let you know that our current global casino payout when putting all the games together is 98.63% with over 200,000 realizations of the RnG. Some slots are lower than this right now and some are well over 100%. I'm sorry for those of you that played and lost your money quickly but we have had many big winners so far also. In fact, there was a very big win at 2pm today on the Black Diamond 3 line slot. We have an upgrade planned for September that will add many new bonus games / rounds to the existing slots along with the addition of some great new games.

Some of you have responded to our claims of being the fastest loading casino and called our bluff. Those of you who have tried it though have seen that this is no exaggeration. That and the ability to switch through up to nine games instantly is something we believe to be a real USP. Something more than just having lots of games or films that run between each win.

We're always looking for input from both players and affiliates in order to make RomeCasino the best experience possible. Our software has been in development for over two years and in production for less than two months. Our players are very happy and continue to re-deposit because we listen to them and treat them fairly.

Lastly, I want to express that we are not a cloak and dagger operation. Our CEO, Josh Cartu has been in the industry for five years and was with PrimeCasino for two years before leaving to run Rome. Gabriel Ehrlich from Rushmore is our Affiliate Program Director and Peter Theodoropolous, formerly from Bodog is our Casino Director. I felt it important to mention because all three of these individuals have good long-standing relationships in the business which is why we are heavily promoted on some of the largest portals online.

We are considered the 2nd best place to play by CasinoRanking.com, the 4th best place to play on ChoiceGambling.com, The 5th best place to play by CasinoGuide.com, and as of this Friday, the 5th best place to play on OnlineCasinoSuite, GamblingPHD, MonkeySlots, and GambleCraft.com. We are trusted and promoted by these great portals because of the long history of trust built by the owners and staff here at Rome.

RomeCasino may be a new Casino but its staff has been serving the iGaming industry for a combined 20 years!

Good luck at the tables

Patricia.

www.romecasino.com
www.romepartners.com
---------------------------
Rome Casino Trailer: http://www.youtube.com/watch?v=-mxd0kJQD14
Rome Casino at CAP: http://www.youtube.co/watch?v=LcSc7Uk2N_g&NR=1

[me_and_ed]

Originally Posted by RomeCasino

Hi there!

I just wanted to let you know that our current global casino payout when putting all the games together is 98.63% with over 200,000 realizations of the RnG. Some slots are lower than this right now and some are well over 100%.
Patricia.


www.romecasino.com
www.romepartners.com
---------------------------
Rome Casino Trailer: http://www.youtube.com/watch?v=-mxd0kJQD14
Rome Casino at CAP: http://www.youtube.co/watch?v=LcSc7Uk2N_g&NR=1

My issue wasnt the overall percentage but the weak payouts per game, there is no thrill value in getting your bet back, no thrill value in getting bonus spins with no special bonus features or enhanced payout potential like a 3x multiplier etc.

[refre]

I have no idea if this has been mentioned already in this thread, I'll take my chances

This is from Rome Casinos banking pages

Fraud Verification Process
Every Monday fraud Management will randomly select some accounts for a verification process that consists in reviewing all transactions, the paperwork that has been received to make sure it is complete, legible, that the account information matches the paperwork and review the account game sessions and wagering requirements.

Since this is a random procedure and there is no way to know who will be selected each Monday however, it is a one time procedure, therefore every customer that requests a payout will be subject to this process at some point or another, even if they have all corresponding requirements for a payout in order.

Once the verification process has been finished the funds are flowed back to the account, a note added to the account stating the random check was already processed. The payout should be completed next coming Monday if the customer requests it again.

By doing this accounting management ensures that all the information on the player profile is in order and that all and every other requirement for requesting a payout has been fully met. This again is managements insurance that our members are fully protected against possible fraud.

It basically says, even if your account is verified (paperwork sent in), you can be subject to a random security check. Which apparently takes a whole (mon)day, cos they'll transfer the money back to your casino account, and you'll have to wait another week for your withdrawal


Freddy

[jetset]

Originally Posted by RomeCasino

Hi there!

I just wanted to let you know that our current global casino payout when putting all the games together is 98.63% with over 200,000 realizations of the RnG.

Certified by?

[vinylweatherman]

Originally Posted by RomeCasino

Hi there!

I just wanted to let you know that our current global casino payout when putting all the games together is 98.63% with over 200,000 realizations of the RnG. Some slots are lower than this right now and some are well over 100%. I'm sorry for those of you that played and lost your money quickly but we have had many big winners so far also. In fact, there was a very big win at 2pm today on the Black Diamond 3 line slot. We have an upgrade planned for September that will add many new bonus games / rounds to the existing slots along with the addition of some great new games.

Some of you have responded to our claims of being the fastest loading casino and called our bluff. Those of you who have tried it though have seen that this is no exaggeration. That and the ability to switch through up to nine games instantly is something we believe to be a real USP. Something more than just having lots of games or films that run between each win.

We're always looking for input from both players and affiliates in order to make RomeCasino the best experience possible. Our software has been in development for over two years and in production for less than two months. Our players are very happy and continue to re-deposit because we listen to them and treat them fairly.

Lastly, I want to express that we are not a cloak and dagger operation. Our CEO, Josh Cartu has been in the industry for five years and was with PrimeCasino for two years before leaving to run Rome. Gabriel Ehrlich from Rushmore is our Affiliate Program Director and Peter Theodoropolous, formerly from Bodog is our Casino Director. I felt it important to mention because all three of these individuals have good long-standing relationships in the business which is why we are heavily promoted on some of the largest portals online.

We are considered the 2nd best place to play by CasinoRanking.com, the 4th best place to play on ChoiceGambling.com, The 5th best place to play by CasinoGuide.com, and as of this Friday, the 5th best place to play on OnlineCasinoSuite, GamblingPHD, MonkeySlots, and GambleCraft.com. We are trusted and promoted by these great portals because of the long history of trust built by the owners and staff here at Rome.
RomeCasino may be a new Casino but its staff has been serving the iGaming industry for a combined 20 years!

Good luck at the tables

Patricia.

www.romecasino.com
www.romepartners.com
---------------------------
Rome Casino Trailer: http://www.youtube.com/watch?v=-mxd0kJQD14
Rome Casino at CAP: http://www.youtube.co/watch?v=LcSc7Uk2N_g&NR=1

That's pretty impressive for a casino that has only just launched, and some of whose staff are still asking for us to "wait for the OFFICIAL launch"

In short, how does a mere 200,000 realisations (games?) give enough data for SEVEN portals to "vote" your casino in the top 5

The terms and conditions seem to look as though they have been "lifted" from other casinos. The 80x on slots WR was obviously some "baggage" that Josh brought with him from Prime casino, being IDENTICAL to their WR upon launch, the "Monday's only" processing is from Parlay (Winward), not a good sign in my books - you could at least have chosen a different day to make it less obvious an alert for the discerning player.

What about that deposit at the casino that was recorded as being for "Rich casino". Looks too much like a bunch of 5 "white labels" run from one master casino.

This is a bad & messy launch, and in this atmosphere of mistrust is going to do more damage than good to the casino before it has a chance to impress by paying on time (even if only on Mondays), not screwing players over with "F U Clauses".

The 10K monthly limit should not worry most players, but would certainly put off the high rollers, who do not want to be waiting months for their money from a new, and relatively unknown, casino.

The slots, in their current form, sound crap - I am not even going to bother. Promising to add more bonus rounds and payouts to the EXISTING slots again has me worried, how the HELL do you do this to a RANDOM game without effectively making a completely different game.
Blackjack software that fails to recognise a J as a "10 card" - dead sloppy, should have been picked up BEFORE launch, yet another blow to trust in the software which has lead to the inevitable claims that "their Blackjack doesn't seem random to me" which even the long standing providers have to contend with, and they have buckets of evidence to show their games ARE random, and yet some players remain unconvinced.

As for loading faster than MG - well, nothing loads SLOWER than MG, except perhaps Windows Vista

[vinylweatherman]

Originally Posted by refre

I have no idea if this has been mentioned already in this thread, I'll take my chances

This is from Rome Casinos banking pages



It basically says, even if your account is verified (paperwork sent in), you can be subject to a random security check. Which apparently takes a whole (mon)day, cos they'll transfer the money back to your casino account, and you'll have to wait another week for your withdrawal


Freddy

That just takes the P**s! WTF are Tuesday, Wednesday, Thursday, and Friday for? FOUR DAYS free to do all these "fraud prevention measures", and they wait till Monday and mess up the ONLY day free for processing withdrawals. It is bad enough to have processing only done on Mondays, and the ONLY other casino that is this restrictive is ROGUE, and also use this "excuse" to reject a withdrawal, flow the funds back, and tell the player "try again next week".

This detailed and random audit seems more to do with a fishing expedition, looking to catch "bonus abuse" that can be used as an excuse for non-payment. Anti FRAUD measures can take place in the intervening days by players sending in their documents, and having all the checks done BEFORE they come to request their withdrawals, there are FOUR CLEAR WORKING DAYS in which to do this each week.

With an attitude to CUSTOMERS like this, the Top-Game group are going to get nowhere, except perhaps in America, where they are competing mainly against the known rogue operators, and where players are excluded from many of the reputable casinos.

A quick look at this forum should show that 14 days wait (including Monday random check and reversal of withdrawal) is more than enough to get players posting in "complaints - slow pay/no pay" about a particular casino, and when NON US players start posting this, we start to think "run like mad" from the casino in question, as non-US players should be receiving payments within 72 hours for Webwallets, with a verification process, if required, taking place ALONGSIDE, and not instead of, their withdrawal.

[pantsdown]

A few months ago someone actually called me from this casino.
He was trying to get me to sign up at the casino.

Unfortunately I cant remember the name of the person I spoke to however he admitted that he was a former employee at Titan poker, and had taken my contact details from them before he left.

Be careful about signing up here, who knows where your details might get taken next if this guy leaves Rome casino.

[vinylweatherman]

Originally Posted by pantsdown

A few months ago someone actually called me from this casino.
He was trying to get me to sign up at the casino.

Unfortunately I cant remember the name of the person I spoke to however he admitted that he was a former employee at Titan poker, and had taken my contact details from them before he left.

Be careful about signing up here, who knows where your details might get taken next if this guy leaves Rome casino.

You should have written it down as soon as he admitted how he got your details, as this would most likely have been through a criminal offence, theft from his former employer (Titan poker), and breaches of privacy provisions (laws vary around the world).

Former employees taking sensitive player information with them is a SERIOUS matter, and if Rome Casino know where this information came from, and are knowingly allowing it to be used to recruit players, then they present a VERY high risk to players who have to register their personal information when joining.

If this can be proven, then the rogue pit would be the obvious resting place for this casino, so it is a shame you didn't get their name, as no investigation of the allegation can take place.

If anyone else receives a contact such as this, please try to gather evidence that would show that contact information stolen from another employer is being used to recruit players.

It may be worth forwarding a complaint to Titan poker, who may be able to figure out who might have taken the information when they departed.

[RomeCasino]

Originally Posted by pantsdown

A few months ago someone actually called me from this casino.
He was trying to get me to sign up at the casino.

Unfortunately I cant remember the name of the person I spoke to however he admitted that he was a former employee at Titan poker, and had taken my contact details from them before he left.

Be careful about signing up here, who knows where your details might get taken next if this guy leaves Rome casino.

Pantsdown,

Before I even begin, I'd like to remind everyone here that this is your very first post at CM and you used it to go after RomeCasino.

Receiving a call from us a few months ago would be difficult considering we've been live and taking in money since only August 1st. I don't know who called you but it was not someone from Rome. I would ask that you refrain from making such sweeping allegations in order to slander a new brand. What you are saying is simply not true and I challenge you to provide "any" evidence to back it up.

Last and most importantly, there is nobody working at Rome that "last worked" at Euro Partners / Titan Poker. Josh Cartu's last date of employment there was 4 years ago and he was with Prime for two years prior to coming to Rome. Gabriel was at Rushmore for a year before joining us also. Keith Williamson has only worked only for Red Hot Revenue prior to joining us.

Finally, I don't imagine that going after Titan Poker affiliates (which are only European facing) with a Casino that takes only US is going to bear much fruit. I obviously can't tell any of you what to do but these accusations are totally ridiculous. I think that some of you are very lucky that Bryan is on sabbatical.

Kind Regards,

Patricia.

[Rusty]

I really can not say if pantsdown statement is accurate or not but this seems an odd statement;

Finally, I don't imagine that going after Titan Poker affiliates (which are only European facing) with a Casino that takes only US is going to bear much fruit. I obviously can't tell any of you what to do but these accusations are totally ridiculous.

Since when did the casino take ONLY US, they accept registrations from other countries and take Euros and GBP as well as Dollars as currency?
I am sure they accept deposits from outside the US as well.