Rome Casino

**kavaman** · 11th August 2008, 01:31 AM

The slot games dont pay well. I hardly hit anything also. Blackjack did not seem random. Or maybe its just me... Any other experiences with their blackjack, anyone? Also its weird you cannot split 20 when the card values are different , i mean 1010 you can split, but J10 you cant..

I mean i know your not supposed to, but anyway...

kava

**jetset** · 12th August 2008, 08:46 AM

After four days and one chaser, still no response from Top Game, so it appears that this software provider has no intention of furnishing further details at this point.

**jan.strydom** · 12th August 2008, 08:52 AM

maybe Topgame is not watching the casinomeister forums???

**jetset** · 12th August 2008, 11:50 AM

The CM forum has nothing to do with it - the posts here are simply a reportback on direct contact activity with this apparently rather coy online gambling software provider....one that already has four casinos offering its product to the player community.

**jan.strydom** · 12th August 2008, 09:39 PM

Topgame games platform is brand new and yes there are already 5 operations using the product with more to come.

Topgame platform was designed and funded by a group of seasoned online professionals with experience of the online gaming industry from inception, basically for their own use but the word got out to a circle of friends and they got involved. So what actually happened is that the resource effort went into to getting everybody running and to later broadcast the fact. product first and the huff later!!

Topgame will soon have an official website with the relevant facts but rest assured that they are as serious as the other big guns. It's a serious operation going to offer a great dynamic product with service to match. Much work to do but getting there!!

**jetset** · 13th August 2008, 09:20 AM

Thanks for that, although there is little that is specific and therefore truly useful in your description of Top Game, imho.

I don't believe the comment "product first and the huff later" really addresses the problems inherent in a hitherto unknown new gambling software with little upfront information that suddenly appears on the players' radar, perhaps tempting the unwary to play without a full appreciation of what is behind the product.

It may well be revolutionary and brilliant, but in the absence of responses to enquiries and even a supporting website giving details that is difficult to judge....I believe the consumer (player) is entitled to know a little more about a software than that is was: "designed and funded by a group of seasoned online professionals with experience of the online gaming industry from inception, basically for their own use."

BTW - what is the fifth operation using this software to which you refer? So far we have Rome Casino and 7Spins.com, Money Casino and Rich Casino.

**jan.strydom** · 13th August 2008, 11:29 AM

In our case "product first and huff later" was a pure pressure environment.

The people involved in Topgame has pooled online gaming expertize second to none - seasoned in the industry pitfalls and rewards - my point is that the people that are involved for now know our combined industry reputations and that was their main reason for taking operations. We believe in transparency but in our industry it can also be your enemy so for now people just need to wait for our official launch.

The absence of response is purely related to not knowing - I will certainly be available for comment and will come and visit the CM more. we apologize.

the system and games are by no means perfect yet but because we have such a dynamic software and tech support team that assure improvements daily - what we can ensure is true payout ratios and player honor!!

the fifth operation will go live this week sometime - will let you know.

**mojo** · 13th August 2008, 05:13 PM

I am glad to see the responses here and thanks to jetset for asking the questions I was thinking. Every new casino has it kinks and that's to be expected. It is much easier to determine as a player if it is a place that you want to play if the software is well known. It is much harder when it is proprietory. Introducing the casinos first creates a tentitive result. Not that that's a wrong thing but hence the curiosity.

For example:

In the event of a complaint or dispute in the Casino, the complaint must be submitted in writing within fourteen (14) days of the event happening. If the complaint is received after this time, we will simply not address it. However, if there are extenuating circumstances; for example: A Player is incapacitated or otherwise unavailable for comment, we will address these issues on a case by case basis but reserve the right to invoke the 14 day rule above.
Should there be a discrepancy in the result displayed, on the Player's Casino software and that of Rome Casino and its software, the result will stand only on the Casino server software.

The software provider results are in the t/c's in some instances. If the software provider (Topgame) is unknown then it is difficult to have good faith. BTW, simply not addressing it doesn't sound good lol. Responding here says a lot however, thank you, and I understand the difficulties you face.

That is not to say that this isn't a good group etc but IMO I'll wait for the official launch.

**me_and_ed** · 13th August 2008, 05:38 PM

It is a shame that the slot payouts suck so bad and the bonus spins dont have any special bonuses to them, no multipliers etc.. The software is very pleasing and runs very smooth, if they prove to be worthy maybe they will correct the poor paytables. just my opinion.

**dominique** · 13th August 2008, 07:03 PM

Originally Posted by me_and_ed

It is a shame that the slot payouts suck so bad and the bonus spins dont have any special bonuses to them, no multipliers etc.. The software is very pleasing and runs very smooth, if they prove to be worthy maybe they will correct the poor paytables. just my opinion.

I totally agree. I went and played for fun a second time and while the games are smooth and pleasant, payouts are horrible and I still have never yet hit a bonus game and have no idea if they are any better.

A friend of mine went and played for real and reports losing her money very quickly without any bonus rounds and with a few free spins that paid nothing.

I think on the whole the software has a lot of potential, but the money disappears way too fast, if you are not going to win, you still want your money's worth of entertainment.