Heads Up - Zip Payments Payment Processor

**2young2care** · 20th July 2008, 04:45 PM

Just wanted to add that the Fortune Lounge rep here has contacted me and is working with me to get restitution. Also, I received the physical checks that were returned from the bank and they were stamped with "Refer to Maker". I did a google search on that phrase and didn't particularly like the results that came up.

**deucebag** · 21st July 2008, 04:40 PM

Originally Posted by lots0

Yup and if you search google (or any of the other search engines) for anything to do with [zip payments] the threads on CM are the only related search results.

Actually I've read about zip on twoplustwo and sportsbookreview as well, and those forums truly have been "lit up". zip was used by many sites, including Full Tilt Poker and Sportsbook.com. Other forums have a policy of deleting the names of payment processors and their banks so as not tip off the banks, that is probably why you don't get many hits.

**bb28** · 21st July 2008, 05:19 PM

Originally Posted by lots0

Just to let everyone know a reporter from cnbc is nosing around here.

This reporter seems to feel that the two threads here at CM about zip payments bouncing constitute proof that the government has shut down all gambling payments to US residents.

Ummmmm

I received a PM about a week and a half ago that put my radar up, not really sure why but it did, I think it was gut instint.

**vickie40** · 22nd July 2008, 05:55 PM

I also received a NSF check back from my bank from Zip from a Royal Vegas Payout from June 15th. I haven't heard back from the Fortune Lounge Rep here yet. Has anyone else heard anything else regarding this?

Thanks!

**fortunelounge** · 23rd July 2008, 10:11 AM

Received a PM from Vickie40 yesterday after I had already left the office.

PM'ed her this morning and requested some documentation. As soon as I receive it the issue will be resolved.

Wim

**vickie40** · 29th July 2008, 06:09 PM

Just wanted to update everyone. At this time Wim is working with me to reimburse me for my overdraft fees along with replacing the check. I think that says something about Fortune Lounge's customer service.

Thanks!

**2young2care** · 28th August 2008, 07:53 AM

I'd like to update everyone on the situation with my withdrawals from Fortune Lounge group of casinos. Their rep here contacted me shortly after my first post. Wim checked into the situation for me, collected the necessary documentation, and got my payments re-issued to me through another processor. Best of all, he kept me updated at nearly 24-hour intervals until I had my payment in my physical possession. Thank you very much, Wim!!

Also, an update from another thread concerning Grand Mondial in which someone had asked about how quickly they pay:

http://www.casinomeister.com/forums/...-advisory.html

I had 2 more live chat sessions where I was unsuccessful in getting any information about the whereabouts of my withdrawal of April 22nd. I finally contacted their rep here and received my payment this morning. While I'm a very patient person, this experience with their live chat (they were always polite, of course) was on the verge of making me lose that particular virtue.

For instance, they kept telling me that my check had been sent once and then sent again and that it was really weird I hadn't received it yet.

I agreed!!

The actual situation was that a check had never been sent at all and their records showed an ACH withdrawal to my bank account. Except that also didn't happen and I didn't think US players could receive ACH withdrawals anyway. Nevertheless, Grand Mondial's rep here at CM was very helpful in getting the situation straightened out and kept me updated at regular intervals until I had payment in my possession. Thank you very much Mario!!

In the future, I will be using my QT and Ewallet Xpress accounts for all my withdrawals.

No paper checks for me!!

**winbig** · 28th August 2008, 08:01 AM

Originally Posted by lots0

Just to let everyone know a reporter from cnbc is nosing around here.

This reporter seems to feel that the two threads here at CM about zip payments bouncing constitute proof that the government has shut down all gambling payments to US residents.

This is exactly why threads such as this should be kept in 'america the beautiful.' That way they're hidden from search engines.

**kauphy** · 28th August 2008, 08:15 AM

the fl group of casino are the greatest and the people who work there r just about the best group you can find on any on-line casino. i had a bounce check from them awhile back and they did everything they could to get anoughter one to me as fast as they could. i still play there and have no promble getting paid. they really r the best.