When are RIVAL going to fix these BUGS???

[KasinoKing]

First off everyone knows I am a big fan of Rival software, so there is nothing vindictive in this thread.

But myself & others are getting totally fed up with Rival doing 'an MG'; sticking their heads in the sand and just churning out new slots as fast as they can while ignoring all the problems left behind in their wake.

So maybe by bringing all the problems together in one thread we can finally get them to sit up & take notice of their most important people - their customers!

I'm going to try to 'moderate' this thread by keeping an up-to-date list of the problems as others post them. I will also rank the problems into 3 categories:-
Annoying; Little things which really irritate us.
Serious; A bug which seems to have a serious effect on playing fairness or enjoyment.
Show Stopper; Major issues which need urgent attention.

When posting, please put as much detail about the bug as possible, and no derails please!
Thanks! KK

[KasinoKing]

OK, I'm going to get the ball rolling with one from each category...

1. (Annoying) You have no funds, but visit the cashier just to check something (i.e. any bonuses perchance?) and when you exit back to the lobby a pop-up says "Would you like to visit the cashier?". Er... No I fricking wouldn't - I've just been there - D'oh!

2. (Serious) There appears to be a fault in the bonus round of Granny's Attic:-

Originally Posted by chuchu59

Hey Petey, did you notice that you are unable to get the key to open a second chest in the feature for the Grandma Attic's slot. I have gone through more than 40 of the bonus rounds without a single key at sloto. It seems there is a glitch in the software but the payouts seem to have included coins gained from other chests (at least it seems so) though you can never get a key to open another chest.

3. (Show Stopper) Travel Bug;
If you win more than about 100x your bet in the free-spins, the 'Continue' (back to the slot) button vanishes! Even the little 'X' top right does nothing and the only way out of the screen is to open your computer's task manager & kill off the whole casino!!!
Travel47.JPG

More will follow....

[oyw7862]

I am a big fun of Rival 's slots.
I think the main issue is that rival casinos which use pantasia as processor delay payment.
I hope that they can give us a notice, when the problem will be solved.

So I can go back and play again.

Thanks.

[chuchu59]

Thanks for the thread KK. I will try to recall as many as possible

Annoying
- Paigow Poker : As recent as 2 days ago, they were unable to get a good grasp of the Joker and it's functions. For the dealer's hand, they mark the Joker(which can count as an ace if it doesnt complete a straight or a flush) together with another card as a loss to the player's hand of an ace and a second card of the same value to the dealer's and treat it as a loss for the dealer for the low hand. This is only shown on the screen though and it is actually regarded as a push. If you are lazy and use the house way to play your cards, you'd better watch out. I had a straight ie 2-6 a Joker and a Jack. It would be obvious that the Joker is placed with the Jack for the Lo hand and the 2-6 straight be counted as the highh hand. Well, the house way prompted the 6 be placed with the Jack and Joker to complete the high hand with 2-5. You get worse ratings on both hands.

- slot (cant remember the name)

This is the one where there is a champagne round, a baby as the wild and three Zeuses? for the free spins. It was only on one occasion but I got the champagne round during free spins but the screen froze and I could not select anything. Logged out and returned but the round was not reinstated although balance was increased by several dollars. Definitely a case of predetermined payouts if you ask me.

- Scary Rich slot : On completion of the Frankenstein free spins, the screen suddenly froze and then showed a spin with the dracula appearing as an expanding wild in the 4th reel. There were no payouts though.


Serious

Grandma Attic's slot. I played this game before more often than not at least you get a key to open a second chest during the Treasure Chest round. However, recently at slot, I played more than 40 of these bonus rounds and didnt get a single key. The payouts suggest that the outcome is again predetermined and that the total coins that should be gained in this round are amassed as one in the first chest. So I dont think they are cheating but that takes away a whole lot of fun doesnt it?

I have to get back home and try to recall the others. Will post again soon.

[chuchu59]

Originally Posted by KasinoKing

OK, I'm going to get the ball rolling with one from each category...

1. (Annoying) You have no funds, but visit the cashier just to check something (i.e. any bonuses perchance?) and when you exit back to the lobby a pop-up says "Would you like to visit the cashier?". Er... No I fricking wouldn't - I've just been there - D'oh!

2. (Serious) There appears to be a fault in the bonus round of Granny's Attic:-


3. (Show Stopper) Travel Bug;
If you win more than about 100x your bet in the free-spins, the 'Continue' (back to the slot) button vanishes! Even the little 'X' top right does nothing and the only way out of the screen is to open your computer's task manager & kill off the whole casino!!!
Attachment 12605

More will follow....

I wouldnt mind reinstalling the whole casino again and again if they continued giving me scores of these.

[KasinoKing]

Originally Posted by oyw7862

I think the main issue is that rival casinos which use pantasia as processor delay payment.
I hope that they can give us a notice, when the problem will be solved.

I understand how frustrating that is, but the idea of this thread was to deal with software issues only.
Payment processors are a different kettle of fish... don't get me started on that!

Originally Posted by chuchu59

Thanks for the thread KK. I will try to recall as many as possible

Annoying - Paigow Poker :
- slots ....

I rate that Paigow problem as serious - very serious in fact!
Personally I rarely use 'house way' myself, but if that is available it MUST be to best strategy.

Slots; The first one is Reel Party.
Those first two bugs sound like one-offs. Unless they reoccur I will ignore them for the time being.
The Granny's Attic one I've already posted your comments on.

Keep 'em coming - cheers!

[KasinoKing]

OK I've got myself going now!
I've added SIX more things which really irritate me - all to do with Autoplay.
(Please say if you agree with me!)

Current list:-
1. (Annoying) "Would you like to visit the cashier?" when you've just been there.
2. (Serious) There appears to be a fault in the bonus round of Granny's Attic (no keys).
3. (Show Stopper) Travel Bug; Freezes if you win > 100x your bet in the free-spins.
4. (Serious) PaiGow Poker; Display problem & House Way is NOT to optimal strategy!

Added:
5. (Annoying) Autoplay; The number of spins slider is too sensitive = difficult to set the number you want.

6. (Annoying) Autoplay; No "Stop autoplay on any win above ..."

7. (Annoying) Autoplay; Stupid "Spins Completed" window is far too big & encroaches on the reels:-

AutoCrap.JPG

8. (Annoying) Autoplay; You have to keep your mouse pointer over the button to keep the stupid "Spins Completed" window in view - why can't it just sit there permanently?

9. (Annoying) Autoplay; The above extract was taken from fun mode about 6-months ago. But now you can't use autoplay in fun mode... Why the hell not???

AutoCrap2.JPG

10. (Serious) Autoplay; I want autoplay to stop when free-spins are hit and have a 'Start Free-Spins' button (which you do get in manual play) instead of just carrying on without the slightest of breaks! I rate this as serious because it seriously spoils my playing enjoyment.

Expect more....

[chuchu59]

KK,

Adding to your point 9 above, although they have removed the autoplay feature in Fun Mode, they still irritate you with the retention of the "Do you want to play in real mode" window after every 100 spins.

[HUNTS!!!!!]

what about when u hit a real big win in fun mode...ya get a pop up saying summin like congratulations u won blah blah blah would u like to play for real now

[james01]

Originally Posted by HUNTS!!!!!

what about when u hit a real big win in fun mode...ya get a pop up saying summin like congratulations u won blah blah blah would u like to play for real now

That's not considered a bug. All the casinos only give you fun mode in the hopes of getting you to make a deposit.