When are RIVAL going to fix these BUGS???

[Kendra-SSC]

Hi Everyone,

I have sent this thread on to the appropriate department. I appreciate the time that you took to make this list. I have been assured that they are going to take this thread seriously and look into every serious issue.

As for the payment delays, these have all been resolved and we are back to our normal payout time of ~48 hrs or less. Of course if documents are required this will take a little longer for verification but this will only be for a first time cashout. I am obviously just speaking on behalf of Simon Says Casino.

Kendra

[KasinoKing]

KK,
Adding to your point 9 above, although they have removed the autoplay feature in Fun Mode, they still irritate you with the retention of the "Do you want to play in real mode" window after every 100 spins.

what about when u hit a real big win in fun mode...ya get a pop up saying summin like congratulations u won blah blah blah would u like to play for real now

Yeah I totally agree!
Pop ups on websites saying "Do you want to download now" are annoying enough, but these pop-ups during Rival free-play are even worse!
Makes them look like some cheap clip-joint desperate to get deposits, not a responsible gaming provider who's quality games speak for themselves and who's customers are quite capable of making their own minds up if they want to deposit or not, and when.

So now we have:
11. (Annoying); Pop-ups during freeplay asking if we want to play for real (i.e. deposit). No we don't!

That's not considered a bug. All the casinos only give you fun mode in the hopes of getting you to make a deposit.

You're right, it's not a bug and we do all know why the casinos do it.
But I wanted players to voice all their constructive criticisms in one place so that hopefully something will get done.
I could have called the thread "When are RIVAL going to fix these BUGS and other quirks which really piss players off???", but it was a bit too long...

Don't anyone forget, this is NOT a Rival-bashing thread, we just want them to make their software & games better for the players. Ultimately this will benefit Rival themselves as well because their customers will be happier!

[HUNTS!!!!!]

That's not considered a bug. All the casinos only give you fun mode in the hopes of getting you to make a deposit.

nor is the 100 spins pop up a bug missing ur point sorry!!

[Matthew23]

Annoying: I think there needs to be a delay between the 5th reel landing and the "You have won 10 free spins" message appearing.

On Scary Rich I get this message a fraction of a second before the 5 reel even stops spinning. It's no big deal but I think it does take away from the fun of playing slots.

[HUNTS!!!!!]

bit of a silly 1 this but find it annoying all the same.......
the box at the bottom that scrolls through all your promotions.
when u take 1 of the promotions it does'nt dissapear from the list....
say u take $10 ndp and lose it all.......the $10 ndp is still in the list even though it obviously cant be used again!!!

being picky now sorry but as u said KK is annoying

[actech]

Hi Everyone,


As for the payment delays, these have all been resolved and we are back to our normal payout time of ~48 hrs or less. Of course if documents are required this will take a little longer for verification but this will only be for a first time cashout. I am obviously just speaking on behalf of Simon Says Casino.

Kendra

Yup, can verify that for Simon Says. It was very quick. THANKS! Now just hoping Cocoa casino will be same

[BingoT]

what about when u hit a real big win in fun mode...ya get a pop up saying summin like congratulations u won blah blah blah would u like to play for real now

I know this is not a bug but it's so true.
It's just Annoying.
The only gripe I have is sometimes when you spin the reels it just spins,spins,spins until you get that error pop up.
I will look more in other Annoying things as I go.
I only play the reg slots (I know i'm boring lol)

[livefree247]

That's not considered a bug. All the casinos only give you fun mode in the hopes of getting you to make a deposit.

I know that, but sometimes I want to try there new game or games before I

deposit, if I can't play auto mode in fun play it makes me feel like a second

class citizen

[actech]

Cocoa casino payed in little more then 24hours

[Matthew23]

Just to mention I have also found Rival to pay fast. This morning I played a $10 free chip at TIV and won $100. It's already in my Neteller