African Palace Casino STOLE my money

**watercreature** · 27th September 2005, 07:22 PM

I got paid today! My afflilate (gambling website) manager has gone beyond his duty to ensure this. And Bryan himself has done alot to help me get paid. Thanks to everyone that helped and good luck for the people that did not get paid.

**sookie** · 27th September 2005, 07:43 PM

did they owe you a lot or a little?

I'm praying I get paid, but AP won't talk to me at all.

**spiff** · 28th September 2005, 12:03 AM

For some reason African Palace have decided to pay me my 500 USD. I have been in constant battle with them for 2 months (including PAB here on CM and complaining to Playtech (who never answered)) anyway just to let you know that there is hope....good luck to you all hope they pay up

**sookie** · 3rd October 2005, 07:28 PM

They may have paid out $500, but I'm still here almost 4 months later ... my account was involuntarily closed by African Palace---they won't even respond to any request...and they owe me five figures....

Still a dump to me.

**Freudian** · 4th October 2005, 12:40 PM

Originally Posted by kavaman

I have been looking out for problems arising from this group that owns indio casino and african palace since its "change" to playtech software. Many people on their old software at indio were left unpaid, some were paid part or all. They didn't even have the withdrawal option at their old software in the end.

Basically what i think they did:screwed some people over with their old software got some cash from doing it , then bought playtech software, put up some promos that were not good enough for the casino, lost the cash they had, and are now in financial trouble doing this advantage player trick.

-kavaman

Perhaps they are saving up for a Microgaming licence.

**Casinomeister** · 4th October 2005, 08:18 PM

Originally Posted by sookie

They may have paid out $500, but I'm still here almost 4 months later ... my account was involuntarily closed by African Palace---they won't even respond to any request...and they owe me five figures....

Still a dump to me.

According to the casino, they've been paying you $3000 per month for the past 4 months - a total of $12,000, and they say they are on schedule. Have you been paid this amount or not?

**sookie** · 5th October 2005, 08:43 AM

How convenient of them to BACK INTO their terms of use (that they made up the night I won).

Let's be honest about what REALLY hapened-shall we?

Now that were are fully exposed here---let's look at the numbers.

Won $15K around June 1st or so. Asked for a wire transfer. Got $7,500 in my Firepay account around June 10th or so (not what I asked for payment wise) and then had no idea what happened to the other $7,500. Logged into my account and it was returned to my account without any notification of why. This was another delay scheme by the way, every time they pay you something they return the rest of the money to your account to delay payment further. And....no mention of terms of use at that point-they paid over it! I was also sent an e-mail prior to this win from the Casino saying I was the HIGHEST level VIP entitled to higher and quicker payouts-YEAH RIGHT!

Then I decided to play the $7,500 after no one would respond to me at AP about why they returned the money. Then I won $24K. Cool! I was happy.

Not so cool---then their response was NON EXISTENT after I won.

I waited since about June 14th or so (when I withdrew the 24k) for about 2 weeks, no responses, nothing. Finally got them n the phone (DAVID FROM HELL) and he said NOTHING about the terms of use. They made the first excuse that they could not wire funds to a US bank account due to new regs (BULLSHIT-everyone else does it). Then when I said-just pay me anyway you can-how about Firepay? Then they said Firepay was based in Bermuda and their was a limit to how much they could deposit to a Firepay account. I diffused that by asking Firepay, who said there was no limit and that it was not true. All the responses were sent to African Palace who just ignored me after I won. They are nice as PIE to their losers.

By then I knew they were trying to avoid paying me. Then the final excuse was the terms of use (NEVER MENTIONED PRIOR TO THIS) that they could only pay me $3,000 per month. I told them I was the highest level VIP and to reconsider.

That's when they told me NOPE! and I said, everyone will know that if they play with you they won't get paid...I will see to that.

I published my info here and sent a complaint to Playtech. Here we are 4 months later, and they still owe me $19,500. They paid me a total of:

$7,500 in June (violating the terms of use)
$3,000 in July
$1,500 in August
nothing since.

I love how the terms of use apply (and are made up) and are backed into when convenient. Yeah, that's 12,000 over 4 months, but it's clearly backing into the terms of use because they are pissed off that they were exposed.

My last conversation with David from AP about two weeks ago ended in him saying I wouldn't get another dime, even under the terms of use, for exposing their name and posting untruths about them.

Any serious player is wasting their time with this casino. It took them two months to pay Watercreature $1,500. Come on now...a dump is a dump

**Casinomeister** · 5th October 2005, 09:59 AM

Hi sookie,

Please keep your postings a bit more mellow. It won't help your situation by calling the manager David from hell.

**sookie** · 5th October 2005, 12:27 PM

Mellow it is....I am exhausted from trying anyway. I meant to say David, the best casino manager in the world-how's that?

Sorry, but when someone is nothing but rude to you...you can't help but feel a special bond between you ....

**tlynns** · 6th October 2005, 05:22 AM

What a joke!! Deposit, meet all the requirements and then get penalized for it!! Sometimes I just sit with my mouth hanging open at the brazen nerve of some of these casinos!! Hopefully the "Meister" can help.....