African Palace Casino STOLE my money

[sookie]

3k a month. This actually violates their terms of use because I was a one year player with them January 2006, yet they continue to pay me in installments of 3k per month. I will say that I'm just about paid off though.

This does not mean they are off the hook. In my opinion, as a regular VIP player, this is absolutely the last place I would ever play in my life again. Not when there's places like 32RED that pay you within 24 hours.

I've waited so far 9 months now to get paid in installments, and I'm still not fully paid.

Would you rather wait a year to get paid, or 24 hours? Since we all know the answer to that, we all know also not to play at African Palace or Indio Casino. They'll be happy to take five times the amount you win instantly, but when it's time to pay, you'll have to take it (and beg and bitch at someone for it) in installments.

This place is an absolute disgrace to the online gaming industry.

[sdaddy]

sookie,
It's good to see that you're ordeal here is about over. And I know from reading this thread that other aggrieved players were paid, if slowly. But let's examine what's going on...

I see a definite pattern here. The larger your withdrawal, the more hassle you're going to go through. Probably my withdrawal was the largest this casino had to deal with. And that's why I've been targeted for the worst treatment. It's pretty shrewd actually. Instead of having many players continuing to be up in arms, just limit it to the smallest number possible and still have a great impact on your cash flow.

[sookie]

at African Palace, just the fact that you win, you are treated like a criminal from the moment that screen lights up with a jackpot. I know stories of people that waited forever for 3K, 5k. Don't know what your story was, tried to search for it, but if your jackpot was bigger than mine, I can only imagine how long you've waited.

Love to hear your story though. I'm sure I can relate....

Again, they treated me great until I won. Reminds me of a comedian, Buddy Hackett, that once said...."You habloed great when I had the money you had the chips. Now it's time to cash in, and suddenly they no hablo inglés anymore."

That's them....as soon as you win, you can't find anyone that wants to even talk to you.

[caruso]

Don't know what your story was, tried to search for it, but if your jackpot was bigger than mine, I can only imagine how long you've waited. Love to hear your story though. I'm sure I can relate...

Just two pages back, page 15:

http://www.casinomeister.com/forums/89185-post149.html

[QwzjMaster]

with a slow pay at this casino

[Pinababy69]

Any news as yet sdaddy? Just curious...

[sdaddy]

Any news as yet sdaddy? Just curious...

Yes there have been some recent developments. Sorry for not updating. It was already discussed in the thread I have going at Winner Online:

http://mb.winneronline.com/showthread.html?t=23370

Our caruso has been looking into this case and, through his diligent efforts, was able to get a hold of the person in chare of the PR for Playtech's IPO launch. He gave this person my details and was promised that my case would be taken to Playtech for review. Hopefully, we will hear something back from this next week.

[adamruns]

I only wanted a $1000 cashout an I it was taken away for bonus abuse even though I more than met the wagering. Playtech contacted me after I sent them a few e-mails and the reply I received was that, "African Palace said they worked out a resolution for this problem" If their resolution is we will not pay you then I guess they did work it out.

IF any playtech casino operators read this than you should take an interest in this as I am not playing at any playtech casino till this issue is fixed. How can I trust playtech to settle disputes with other casinos using their software if they can't fix this? Hate to group all PLAYTECHS into one group but its my money so I can in protest.

[caruso]

The FT journalist who originally reported on the float asked me to keep him in the loop if things don't work out, so either way things should happen.

Although it'll bust my nuts to see £80,000,000 of public money going to the people behind so many player funds-confiscation issues, it won't be a bad thing for the players themselves since I'm pretty certain that at that point Playtech will become criminally liable in some shape or form, and will be persuable in the UK courts. Granted it's technically about the licensees and not Playtech themselves, but if this stuff gets out where it matters I think Playtech will probably have to settle all claims one way or another, be it out of court or in.

It'll certainly suck for the "instituational investors" if the share price ends up taking a tumble.

[sdaddy]

Caruso reports that the PR representative at Playtech he contacted did not get back to him with any progress on my case. He now feels it is fruitless to continue working this angle.

Enough with Playtech. It's quite clear to me by now that they have no desire to police the actions of their licencee African Palace. Very sad, not just for me but for every other new player that gets sucked in there.

This is NOT over. We WILL continue to take this story to other media outlets in an effort to warn as many players as possible about this place. Continue to watch this thread for updates.