African Palace Casino STOLE my money

[caruso]

Originally Posted by sdaddy

In November 2004, Neteller very creditably agreed to step in and started investigating this case. After several more months, the casino management finally proposed a settlement of $28,740 for the two accounts, which I agreed to in the interest of resolving this case.

The best option here might be Neteller, because the casino is specifically welching on a deal with them.

I know Bryan has contacts high up, another forum member knows one "Colin", and I have a good contact from a Neteller issue I had a while back (assuming he's still there).

Seems to me that between us we can make something happen.

[sdaddy]

Update: African Palace Casino management has been alerted to this thread, and I specifically asked them to come here to respond to these serious accusations I have made. We shall see what happens...

Originally Posted by caruso

The best option here might be Neteller, because the casino is specifically welching on a deal with them.

I know Bryan has contacts high up, another forum member knows one "Colin", and I have a good contact from a Neteller issue I had a while back (assuming he's still there).

Seems to me that between us we can make something happen.

Well, my contact there worked pretty hard trying to get the casino to live up to its agreement. I know she went to the higher-ups about this to try to get something done (like maybe punitive action). But if you think you can put me in touch with someone who can do more, then let me know.

Originally Posted by sookie

Glad to see someone else (not glad to see but glad you can relate) to how I feel. This place needs to be removed from business.

Good luck with getting your money - and you're right I'd shoot for every penny you rightfully won!

What a disgrace!
Thanks

Hi sookie. Yes indeed, I feel your pain. Thanks for your support. Frankly, it would be nice if there were a little more outrage here about this. I mean, it's pretty whacked when we spend more time on this board bitching about unwanted $50 bonuses than a player who has nearly $30K confiscated. (End of rant.)

[sookie]

[Pinababy69]

Frankly, it would be nice if there were a little more outrage here about this. I mean, it's pretty whacked when we spend more time on this board bitching about unwanted $50 bonuses than a player who has nearly $30K confiscated. (End of rant.)

Hi sdaddy, I just wanted to comment that I think there is plenty of outrage on this board regarding this particular Playtech issue, as well as others. I'd hardly call a 16 page thread ignoring the problem. But you have to remember that each case is relative to each person. A player not getting paid $1,000 is just as important as a player not getting paid $30,000, if both claims are legitimate. I really don't think anyone is overlooking you or this thread or any of these issues, but there is a ton of stuff that goes on here every single day....and more than just unwanted bonuses. I truly wish you the best of luck in getting your money...and only wish that more people would come here and read PRIOR to playing at any casino. {Sigh}

[caruso]

The original Casinomeister warning - fifteen months ago.

http://www.casinomeister.com/forums/...ce-casino.html

[sdaddy]

Hey, I thought I'd lighten up this thread a little bit and copy here African Palace's "Values and Principles" from its website. The ones in bold are my favorites. As Bryan would say, I wonder how many bong hits they had when they were writing this.

Values and Principles

At African Palace Casino we believe that the only way we can sustain our success is by focusing on the founding principles of our organization : to treat our Members the same way we would expect to be treated.

Being affiliated with the leading online gaming software company, Playtech, we understand that we cannot be successful if our Members are not winning. For us a winner is not a sinner.
Winners are our ambassadors to the world!

Fundamental Values and Principles

• We believe that everyone should be free to do as they choose, so long as they don't infringe upon the freedom of others.

• We respect the individual. We believe that individuals who are treated with respect respond in kind.

• We insist on complete honesty and integrity in everything we do.

• We do what we say and we say what we do. We always live up to our commitments.

• We believe that your complaints and suggestions bring out the best in us, by allowing us to continually improve.

• We insist on giving our best effort in everything we undertake.

• We strive to be friendly and courteous, as well as fair and compassionate.

• We believe in the Golden Rule and treat you the way we would like to be treated.

• We take any and all matters related to our Members very seriously and with a sense of urgency and responsibility.

• We believe that Gambling is entertainment, and it should be fun.

[Pinababy69]

• We believe in the Golden Rule and treat you the way we would like to be treated.

I sincerely think you would be treated better at McDonald's buying a Happy Meal...oops, that's the Golden Arch rule.

That is truly funny sdaddy, hypocrisy at it's finest. Make sure you keep the thread updated as to any progress. Lots of us don't always post in these threads, but I bet almost everyone checks occasionally to see what's going on with these cases.

Best of luck to ya!

[jetset]

Talking of hamburger joints, that might be a better industry for these African Palace/Indio guys - they are clearly unsuited and unfamiliar with reputable online gambling practice.

[johnsteed]

• We insist on giving our best effort in everything we undertake, not necessarily with the way we conduct our business, rather in our personal hobbies.

• We strive to be friendly and courteous, just not all the time. Depends on what side of the bed we get out of...

• We believe in the Golden Rule that you may be wanted to be treated a certain way, but we'll treat how we want to, when we're damn well good and ready.

• We take any and all matters related to our Members very seriously and with a sense of "laissez-faire" urgency and responsibility.

• We believe that Gambling is entertainment, and it should be fixed... errr fun.

• We believe that all players should only listen to TOTO 24-hours a day, 7 days a week.

Geez, you REALLY got be careful when reading the fine print.


Steed

***

[Pinababy69]

• We believe that all players should only listen to TOTO 24-hours a day, 7 days a week.

Oh JohnSteed, we're not in Kansas anymore, lol..... I like your list.

Talking of hamburger joints, that might be a better industry for these African Palace/Indio guys - they are clearly unsuited and unfamiliar with reputable online gambling practice.

Somehow Jetset I think they may not even do a Big Mac justice. Career change is a stellar idea though.