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Thread: Bellrock - Carmen Media

  1. #11
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    Cool

    The poster's accusation was, in my view, unnecessarily provocative and downright rude. Certainly counter productive and distracting.

    I'm as much against spamming as most here, but I think that individual cases have to be put into perspective. Take the present complaint for example.

    Carmen Media is a large company that has been in the business for many years. The way in which industry marketing works means that just about any old Joe with a computer can become an affiliate marketer trying [for reward] to generate new players for the online casinos.

    Whilst there are many affiliates who progress and become successful, ethical and professional affiliate marketers, there are still beginners who lack knowledge and experience...or those who couldn't give a damn anyway as long as they get the bucks, steering players to questionable outfits and spamming without conscience.

    In a company like Carmen Media, we're talking about thousands (perhaps tens of thousands) of what are essentially unqualified marketing amateurs plugging away trying to make a buck. And literally hundreds of thousands of player transactions every day.

    That's quite difficult to police, and the real test of outfits like Carmen Media is what their affiliate management contractor or division does when blatant cases are reported to them.

    All of which brings us back to the question of accreditation. Should a company like Carmen Media's accreditation be pulled on the basis that a probably miniscule percentage of its overall effort has involved spamming from an affiliate?

    I would suggest that the answer lies in what it does about it - if it is not prepared to take action against the affiliate concerned, then it does not imo merit being accredited (because it is effectively condoning the activity complained of)

    But remember, the bad conduct possibly constitutes only a very small percentage of activity from a company that is generally fair and above board (here's where everyone since the millennium can chime in with a personal negative experience btw )

    I've noticed a tendency to use the accreditation system on this forum as a whip with which to flog accredited operators on personal issues by taking Bryan personally to task for accrediting the operator concerned.

    This is often done without regard to the generally solid reputation and massive volumes of business that such successful companies often have in relation to the number of complaints made against them (or their affiliates).

    My perception of the accreditation system is that it is intended not as a sword to hold over the head of operators, but more as a guide to players that a particular operation generally hews to a system that gives the player a fair and safe gambling experience, and one in which the operator will be responsive in the event of a complaint to CM, making resolution easier and more certain.

    Whilst I can understand that anger and the frustration of the moment can lead to rash postings and even defamatory accusations, a sense of perspective, objectivity and balance is always important too.
    jetset

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  3. #12
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    Quote Originally Posted by jetset View Post
    The poster's accusation was, in my view, unnecessarily provocative and downright rude. Certainly counter productive and distracting.

    I'm as much against spamming as most here, but I think that individual cases have to be put into perspective. Take the present complaint for example.

    Carmen Media is a large company that has been in the business for many years. The way in which industry marketing works means that just about any old Joe with a computer can become an affiliate marketer trying [for reward] to generate new players for the online casinos.

    Whilst there are many affiliates who progress and become successful, ethical and professional affiliate marketers, there are still beginners who lack knowledge and experience...or those who couldn't give a damn anyway as long as they get the bucks, steering players to questionable outfits and spamming without conscience.

    In a company like Carmen Media, we're talking about thousands (perhaps tens of thousands) of what are essentially unqualified marketing amateurs plugging away trying to make a buck. And literally hundreds of thousands of player transactions every day.

    That's quite difficult to police, and the real test of outfits like Carmen Media is what their affiliate management contractor or division does when blatant cases are reported to them.

    All of which brings us back to the question of accreditation. Should a company like Carmen Media's accreditation be pulled on the basis that a probably miniscule percentage of its overall effort has involved spamming from an affiliate?

    I would suggest that the answer lies in what it does about it - if it is not prepared to take action against the affiliate concerned, then it does not imo merit being accredited (because it is effectively condoning the activity complained of)

    But remember, the bad conduct possibly constitutes only a very small percentage of activity from a company that is generally fair and above board (here's where everyone since the millennium can chime in with a personal negative experience btw )

    I've noticed a tendency to use the accreditation system on this forum as a whip with which to flog accredited operators on personal issues by taking Bryan personally to task for accrediting the operator concerned.

    This is often done without regard to the generally solid reputation and massive volumes of business that such successful companies often have in relation to the number of complaints made against them (or their affiliates).

    My perception of the accreditation system is that it is intended not as a sword to hold over the head of operators, but more as a guide to players that a particular operation generally hews to a system that gives the player a fair and safe gambling experience, and one in which the operator will be responsive in the event of a complaint to CM, making resolution easier and more certain.

    Whilst I can understand that anger and the frustration of the moment can lead to rash postings and even defamatory accusations, a sense of perspective, objectivity and balance is always important too.
    Great Post/Reply

    Was going to nominate but I have seem to have lost my button!
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  4. #13
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    Great Post/Reply

    Was going to nominate but I have seem to have lost my button!
    Agree completely with you concerning Jetset's post and I have lost the Nominate Button also.

  5. #14
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    Was going to nominate but I have seem to have lost my button!
    I have just checked and Bryan has excluded this forum ( Casino Spam Complaints ) and all and any posts made in it, from receiving nominations.

    You can still thank and give positive rep to members using the scales, if you feel a particular post warrants it.

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  7. #15
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    Quote Originally Posted by cozyrules View Post
    Spam never stops. How can this company be accrediated? Day after day after day, phone call after phone call, email after email the spam continues.

    But lets go one better, lets try and contact the MOTHER of riverbell, bellrock.

    CARMEN MEDIA.
    Email UsBusiness Development busdev@carmenmedia.com
    Careers recruitment@carmenmedia.com
    General Information info@carmenmedia.com
    Press Office pressoffice@carmenmedia.com

    BOUNCE BOUNCE BOUNCE.

    MR MEISTER, i know you enjoy your kickbacks from this company, how do they stay accrediated when their business information is not kept up to date and a comany is not contactable.

    casinos are doing this more and more and dont care about the law and will keep spamming us knowing they may, just may get a slap over the hand. And going by the amount of spam complaints here, Meisters kickbacks are more important than accrediated casino companies following the law.
    I've just dinged you 15 rep points for being a troll. Keep it up and you'll find yourself kicked to the curb because I (and a majority of our members) don't tolerate inflamatory BS.

    Like Simmo said, you sound more like a blast from the past instead of a newbie member. Nice first post

    Quote Originally Posted by Webzcas View Post
    I have just checked and Bryan has excluded this forum ( Casino Spam Complaints ) and all and any posts made in it, from receiving nominations.
    Fixed, thanks for the heads up.
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  9. #16
    Cobus is offline Accredited Casino Representative
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    Hi all,

    As you know, Referback (the affiliate program) does not tolerate spam in any way, so I will need to get to the bottom of this to see where this claim originated.

    Cozyrules - I have sent you a PM; please could you reply to me and I'll look into this for you.

    Thanks
    Cobus

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  11. #17
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    Hi all,

    I just want to let you know that I have received an email from cozyrules and have sorted things out for him.

    I trust this matter has now been resolved.

    Thanks
    Cobus

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