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Thread: SlotsOasis - withdrawal delay

  1. #1
    paganes is offline Newbie member
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    SlotsOasis - withdrawal delay

    Hello.
    I have problem with withdrawal from SLOTSOASIS casino.

    Im sended request for withdrawal 26.october.It was 53 days back.Im still waiting for my money...
    This situation is normaly in casinos (slotsoasis,rushmore,cherry red,pure vegas) ?

    Chronology:

    26.october - first withdrawal request

    9.november - casino sended me this:
    The Withdrawals department have asked that they speak with you to take some more details from you. We would appreciate it if you could please reply with the following information even if you have given us this before.
    BANK NAME
    BANK ADDRESS
    etc..
    etc...
    Once we this is received it will be passed to withdrawals department to double check and you will be updated once it has been sent.
    Thank you again for your patience and for working with us to get passed this unforeseen issue.


    9.november - Im sended this documents in the casino

    14.november - Im sended email in the casino,because my money not arrived

    16.november - casino sended me this:
    We would like to advise you that your withdrawal from October 26st was processed today November 16th. It can take up to 10 business days from this date, not including the weekends, to receive your funds.
    Thank you for your cooperation and we do sincerely apologise for any inconvenience this may have cause.


    7.december - Im sended email in the casino,because my money still not arrived

    11.december - casino sended me this:
    I'm sorry for the miscommunication unfortunately we had a slight delay, but your funds are being resent and should be with you soon.


    Im still waiting....

    What do you think about this delay?

  2. #2
    Nifty29's Avatar
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    It looks like it might be a GOTCHA!! (copyright VWM) moment right here.

    Rushmore has now used this "you need to re-enter your details due to an error etc" excuse on THREE members here at least. One could understand ONE persons details being wrong and needing correction, but THREE?

    Seems they are pulling this one on everyone but making it appear like its an individual issue.

    Very poor form.

  3. #3
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    This is sounding worse and worse for this group. Definitely sounding like a serious cashflow problem. If I was still playing online I would definitely steer clear of ANY casinos in this group. To those who are owed money, I sincerely hope you see your funds!


    (Side note, this is more than the 4-5 weeks the VIP reps from Rushmore/SlotsOasis told Diane about...)

  4. #4
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    FWIW I'm seeing the same thing happening with the PABs. Much is being promised, not much is actually happening.
    Useful links: Accredited Casinos & Poker Rooms ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules
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    Pitch-A-Bitch Stuff: read the PAB FAQ, Submit a PAB (don't forget to read the FAQ!), or dig around in the PAB Archives.
    Other stuff: Max's Blog (ICE reports, editorials, et al).
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  5. The Following 5 Users Say Thank You to maxd For This Useful Post:

    chayton (21st December 2011), Diane (18th December 2011), jod5413 (19th December 2011), ksech (18th December 2011), Nifty29 (18th December 2011)

  6. #5
    ksb11 is offline Experienced Member
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    I've never played at the Rushmore group but from what I read here in the forums they sound like the kind of casinos you would see in the rogue pit

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    Quote Originally Posted by ksb11 View Post
    I've never played at the Rushmore group but from what I read here in the forums they sound like the kind of casinos you would see in the rogue pit
    Right now, I believe they are in the "middle" - which is a lot of casinos; good, bad, mediocre.

    Not accredited and not Rogue......however, Bryan did issue a warning about them several months back, if I recall.

    Diane

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    Lucky1 is offline Newbie member Achievements:
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    DELAYS

    I wish i had known about this site before i ever played at Rushmore!!! I haven;t gone back to play there since my win as i see they are lying about withdrawals and paying players, so with good reason that people that go back and play with that group shouldn't complain here . Like i said this was my first time with them and i wish i had never played there!!!!! If I'm ever going to play another online casino it will certainly be a casino listed here with a great review.

  9. #8
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    Quote Originally Posted by Lucky1 View Post
    I wish i had known about this site before i ever played at Rushmore!!! I haven;t gone back to play there since my win as i see they are lying about withdrawals and paying players, so with good reason that people that go back and play with that group shouldn't complain here . Like i said this was my first time with them and i wish i had never played there!!!!! If I'm ever going to play another online casino it will certainly be a casino listed here with a great review.
    Stick to the Accredited list. The reason I say that, is because many sites get great reviews here as the various members share their opinions. However, what should carry the most weight is if Bryan feels a site has deserved their spot on the Accredited list.

    Even the very best casinos get lousy reviews from time to time. That's personal opinion. Bryan bases his status on facts and history. Stick to that.

    IMO

    Diane

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    and for some reason im getting more promo mails now then ever before, need more cashflow maybe ?

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    chayton (21st December 2011)

  12. #10
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    Quote Originally Posted by The Viking View Post
    and for some reason im getting more promo mails now then ever before, need more cashflow maybe ?
    Could be, not sure.

    But their absence on this forum sure speaks LOUDLY.

    I just don't understand why they refuse to have a presence here to answer the many questions swirling around.

    Shameful how long some people have been waiting for their payouts without reasonable responses, pro-active communication, or simply NO communication which is worst of all.

    Diane

    Diane

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