Casino Rushmore is not paying my winnings (1700 USD)

[siilix]

This is one of their "standard" delays. Rushmore just can't seem to get a reliable processor, even for outside the US. Every time this has happened before, players did get paid in the end, even if it took months. Take heed of this, and don't play there again until they manage to get a stable processor that manages to last more than a month or two.

It is possible that the prospect of an incoming PAB will give them the nudge to make an extra effort, and you may well get paid sooner if the only thing holding it up is dogmatic adherence to "procedure", rather than a genuine inability to pay ANY players at present due to the processor problems.

Thanks for your comment vinylweatherman. Of one thing I am sure: I will not put one cent more in that casino. I really hope the PAB procedure will help speeding up the payment process

[maxd]

I really hope the PAB procedure will help speeding up the payment process

Please note the following in the Pitch-A-Bitch FAQ:

Q: I have already, or would like to, post about my complaint on the message boards. Is that a good idea?

A: No, it is not a good idea. A PAB is a private negotiation process and it works because it gives the casino people the best possible opportunity to resolve your issue calmly and fairly in talks with professional industry people without the burden of external pressures or influence.

A message posted on the boards is quite the opposite: it creates a very public public-relations issue that the casino people generally feel forced to contain, or ignore, as best they can.

Because of the pressures involved a forum post on a given issue will usually derail any PABs that are in progress on that issue, and this is why we advise that forum posts be withheld until the PAB process has had a chance to run it's course.

We reserve the right to discard any PAB that where that same issue has been posted to the boards. This relates to threads started by, or contributions to other threads by, the person who filed the PAB. This applies equally to posts made before or after the PAB was filed.

In other words in the case where the material was posted before the PAB was filed we will determine whether those posts would damage or thwart the PAB process before we decide if we will proceed with the PAB. In the case where the material was posted after the PAB was filed there is a very high probability that we will suspend or discard the PAB at that point.

Once we indicate that we are finished with a PAB the person who filed it is free to post about the issue as they see fit (all the usual Casinomeister Forum Rules are applicable).

Obviously we've waived the restriction on having posted before the PAB but I now have your PAB and am working on it. If you continue to post it will present a problem. Please don't.

[luvmycop]

I dont have access to PAB either not sure why?

Oops

I forgot to add the two new user groups (Experienced, Ueber Meister) to the permissions of the PAB form. Should be good now.

But great screenies, Max! Thanks!

[kingkong098]

Any update on this PAB?

[luvmycop]

I dont have access to PAB either not sure why?

[maxd]

Any update on this PAB?

Casino promises that payment is forthcoming this week. They said the same thing two or three weeks ago. Not much else to report.

I dont have access to PAB either not sure why?

What happens when you go to this page?: http://www.casinomeister.com/problems.php
Also this one: http://www.casinomeister.com/forums/...?faq=cmfaq_pab
If you get an error what is it?

[footdr]

I made a withdrawal via wire and since all wire details already "registered" there wasn't a place to re-enter details. So, on 12/14/11, 3 days after making my withdrawal they deposit my money back to my account and send an email that I didn't enter wire information. So, I had to "unregister my wire account information and make the withdrawal again, re-entering the information they already had via my fax back form, and previous withdrawal.

What a bunch of you know what.

I was advised by email that once information given again it would be processed.

We will see what crap I encounter next.

Enough.

Tired of nowhere to play. they are offically off my play list.