Resolved Rome Casino hasn't paid me in 8 weeks owes me $13,200

[hello85]

I think I may have posted in the wrong section before, so I'm posting here now. I played at Rome casino twice nearly 6 weeks ago (a couple of days apart)
I won 400$ the first time, which I cashed out.

That's when the run around began. I was told by chat agents when I inquired about my cash out, that it takes 18 days to process. Once the 18 days was up, I started to ask them about twice a week, and they would just refer me to [email protected] so I emailed them. They only responded once, asking me for my passport and other personal documents. I wanted my money, so unfortunately I did send these documents the same day.

That was the only response I ever received from Rome Casino. That was weeks ago. I have screenshots of all my chat conversations, my cashout, as well as copies of sent and received emails. ROME CASINO SCAMMED ME. THEY NEVER PAID ME, THEY BLOCKED MY ACCOUNT FROM LOGGING IN AND THEY NEVER, EVER EVEN RESPONDED AGAIN. BEWARE, DO NOT PLAY THERE!!! THEY'RE SCAMMERS!!

Rome Casino owes me $13,200 I haven't been paid in 8 weeks.

 

[hello85]

Hello! Rome Casino hasn't paid me in over 2 months and they keep dodging me they owe me $13,200 can someone help

 

[hello85]

This casino just keeps dodging me and telling me to contact support and finance at [email protected] and [email protected] their phone line has been "temporarily disconnected" can anybody help? Noah?

 

[maxd]

Welcome to Casinomeister.

Please don't cross-post: see Forum Rules, item 1.2.

Please do post in the proper forum (see Forum Rules, item 2.1), and "Introduce Yourself" is not it.

Please do contact the forum rep before posting your complaint: see Forum Rules, item 2.2.

 

[hello85]

I'm sorry I will delete this thread.

 

[maxd]

@hello85: Calm Down! Stop posting the same thing every 2 minutes or you're going to get yourself booted off the site before Noah even has a chance to see your issue.

Have you contacted him via the Rep page as I suggested? (see I-Gaming Forum Reps) What was the result?

 

[hello85]

@hello85: Calm Down! Stop posting the same thing every 2 minutes or you're going to get yourself booted off the site before Noah even has a chance to see your issue.

Have you contacted him via the Rep page as I suggested? (see I-Gaming Forum Reps) What was the result?

I'm sorry I think I'm double posting by accident because I'm still learning how to use a forum.

 

[Nifty29]

I can't wait for Noah's latest excuse for no paying/slow paying....

 

[Diane]

I'm sorry I think I'm double posting by accident because I'm still learning how to use a forum.

Ok, we can overlook the double/triple posting. It happens.

But the more important question is, did you contact Noah as advised to get someone to look into your issue on payment delay? It doesn't do any good to come on CM and complain -- our best advice is to always contact the casino representative for the site via PM (private Message). That gets you direct to the source and someone who can help you.

Please come back and let us know how this gets resolved once you have connected with Noah.

Diane

 

[RomeCasino]

From Noah

Hi Guys,

I have indeed been contacted by hello and have written him back that I will be investigating the matter. I will update once I know more, please allow for a little time as we're entering the weekend.

Kind Regards,

Noah

 

[nisosbar]

Any updates on this?

 

[Nifty29]

The MO for these guys seems to be that they delay big cashouts, and wait until the player makes enough noise around the forums etc, and suddenly they get paid.

Gambling grumbles has some good examples of this.

 

[RomeCasino]

From Noah

Hi Guys,

Here's the update, sorry but I don't like to discuss things in the middle of talking to the player. Hello has talked with the Casino and has agreed upon the payment method from the Casino. He can confirm as such if he is so inclined, but that's up to him of course.

Kind Regards,

Noah

 

[SlotMonster]

It would be interesting to know why the player hasn't been paid for so long...

 

[Nifty29]

Hi Guys,

Here's the update, sorry but I don't like to discuss things in the middle of talking to the player. Hello has talked with the Casino and has agreed upon the payment method from the Casino. He can confirm as such if he is so inclined, but that's up to him of course.

Kind Regards,

Noah

You have taken 8 weeks to to "discuss" a "payment solution" and ONLY after they complained here.

Sorry but that is a complete joke.

Everyone knows you're stalling tactics are becoming more virtual-like every day, and its about time that CM considered throwing you in the pit.

 

[vinylweatherman]

You have taken 8 weeks to to "discuss" a "payment solution" and ONLY after they complained here.

Sorry but that is a complete joke.

Everyone knows you're stalling tactics are becoming more virtual-like every day, and its about time that CM considered throwing you in the pit.

Quite,

A payment method is selected by the player upon submitting their withdrawal, or they have a default method that they have selected for all withdrawals. If for some reason this is unavailable, the casino should contact the player straight away to discuss alternatives.

It seems the OP was more or less left in limbo, with no such discussions between him and the casino that made any progress.

8 weeks pass, and he loses patience and posts here.

All of a sudden, a payment method is being discussed with him, something that should have happened 7 weeks ago.

From the outside, it seems there is a deliberate policy of sitting on a payment until a player finally loses patience and goes public, then it's "firefighting mode" with discussions followed by a rapid payment in order to kill the issue.

How many other players are suffering delays because so far they have been patient and suffered in silence.

Others may simply conclude that for wins of this size, the casino simply "doesn't have the money on hand", and has to wait for deposits to come in from other players before payment can be made.

 

[Nate]

Hi Guys,

Here's the update, sorry but I don't like to discuss things in the middle of talking to the player. Hello has talked with the Casino and has agreed upon the payment method from the Casino. He can confirm as such if he is so inclined, but that's up to him of course.

Kind Regards,

Noah

So if a payment method was agreed, then could you specify for the benefit of the Forum why it takes 8 weeks to get paid from your Casino?

Without imposing on the OP, Is this standard practice at your outfit?

Do you always ONLY discuss payment methods after 8 weeks?

What is the standard payment time for Rome Casino?

BTW - Discussing a payment method should all but take 2mins. The payment should have already been effected by now... Or not?

Nate

 

[RomeCasino]

From Noah

Hi Guys,


This was not the case as you described it. The player was already speaking to certain people in the Casino before and during the post. When I spoke to the Casino I was told they were already discussing it. I wasn't part of the talks, but it seems there was some mixup with sending him funds and his banking returning it. Details are not mine to publicly divulge even if I knew more. You all do offer a whole scenario here with very little info to back it up. I understand this is another delay by us and I have never claimed that we don't have these delays, but it was not 8 weeks before we discussed payment by a long shot. We work hard at trying to get all delayed cases quickly resolved and paid, at times we offer compensation as well for the hassle. We are having a big sit down next week because of cases like these and we are trying to close all the holes in the withdrawal procedure as well as the communication procedure to prevent such delays from occuring. It doesn't help the Casino to delay withdrawals, and the sums you can see vary because its not about big wins or about players posting, delays are beaucratic and have to do with a system of banks and processors. No, it isn't deliberate, we have no need to delay players on purpose, it is to our benefit as well to solve such problems and pay players as soon as possible so they enjoy the experience, so when this happens it is a problem we need to fix, posting or no posting. I understand you may disagree with that, but it is true nonetheless.

You say "From the outside, it seems there is a deliberate policy of sitting on a payment until a player finally loses patience and goes public, then it's "firefighting mode" with discussions followed by a rapid payment in order to kill the issue." This would be a very poor strategy. Most players know how to post these days, CM is only one of dozens of other forums available for complaints. The Casino does not benefit from the delay. Yes when they post then it is brought to my attention and its my job to help these people as best I can. I'll even shoot myself in the leg and say that some players email me before posting and I also help them. There have been posts by players that were simply wrong, I said that as well. We don't condition our help on the player giving a good post, we don't try to influence anything. If these delays come to my attention I do what I can to help, as any player that has come to me can testify. Trying to help and resolve the issue is not the same as 'killing the issue'. What other way would I help? A big problem as I see it is a communication problem that occurs at times between the Casino and player, and that is something I am determined to improve upon, and I have discussed it with Casino management. There will be some needful changes in that area in the next few weeks.

Kind Regards,

Noah

 

[Nate]

Your comments are appreciated and noted.

I would appreciate if you could answer my questions in the previous post. I would also like to know if you are 'Rogued' at any other gambling portals?

Nate

 

[SlotMonster]

You all do offer a whole scenario here with very little info to back it up.

Aren't you here to shed some light on the issue?

I failed to understand what actually was the reason for delay.

Details are not mine to publicly divulge even if I knew more.

At least it would be useful to know when the payment was sent the first time, when it was returned, why player wasn't informed about the delay, when it was sent again and how many times you tried to pay the player?

I don't think this information is confidential. Me as a Casino Rep would easily reveal such information if similar case would occur in our casino, even with exact dates and times.

 

[vinylweatherman]

Hi Guys,


This was not the case as you described it. The player was already speaking to certain people in the Casino before and during the post. When I spoke to the Casino I was told they were already discussing it. I wasn't part of the talks, but it seems there was some mixup with sending him funds and his banking returning it. Details are not mine to publicly divulge even if I knew more. You all do offer a whole scenario here with very little info to back it up. I understand this is another delay by us and I have never claimed that we don't have these delays, but it was not 8 weeks before we discussed payment by a long shot. We work hard at trying to get all delayed cases quickly resolved and paid, at times we offer compensation as well for the hassle. We are having a big sit down next week because of cases like these and we are trying to close all the holes in the withdrawal procedure as well as the communication procedure to prevent such delays from occuring. It doesn't help the Casino to delay withdrawals, and the sums you can see vary because its not about big wins or about players posting, delays are beaucratic and have to do with a system of banks and processors. No, it isn't deliberate, we have no need to delay players on purpose, it is to our benefit as well to solve such problems and pay players as soon as possible so they enjoy the experience, so when this happens it is a problem we need to fix, posting or no posting. I understand you may disagree with that, but it is true nonetheless.

You say "From the outside, it seems there is a deliberate policy of sitting on a payment until a player finally loses patience and goes public, then it's "firefighting mode" with discussions followed by a rapid payment in order to kill the issue." This would be a very poor strategy. Most players know how to post these days, CM is only one of dozens of other forums available for complaints. The Casino does not benefit from the delay. Yes when they post then it is brought to my attention and its my job to help these people as best I can. I'll even shoot myself in the leg and say that some players email me before posting and I also help them. There have been posts by players that were simply wrong, I said that as well. We don't condition our help on the player giving a good post, we don't try to influence anything. If these delays come to my attention I do what I can to help, as any player that has come to me can testify. Trying to help and resolve the issue is not the same as 'killing the issue'. What other way would I help? A big problem as I see it is a communication problem that occurs at times between the Casino and player, and that is something I am determined to improve upon, and I have discussed it with Casino management. There will be some needful changes in that area in the next few weeks.

Kind Regards,

Noah

This does seem to explain it, but there also seems a lack of urgency on the part of the casino management to address the issue. Rome casino have had these problems for a while, yet you have still only reached the stage of organising a "big sit down" to discuss how to improve matters. For whatever reason, the OP felt he was getting nowhere with the casino, so decided to go public. You then stepped in to help, but who was slacking off rather than doing their job when this issue was still being dealt with in private. It seems there is no escalation of such issues to the "right people" until they go public. If this because you are deliberately being kept in the dark by the internal chain of command, it is another issue that needs to be dealt with.

These issues have lead to Rome casino getting blacklisted at several sites, yet the problems are still at an early stage of being addressed.

If there was ongoing discussion with the player during this time, how come it still took 8 weeks and counting?

If players feel that in order to get the "right people" involved they have to go public, this is what they will do. Not all will be patient for this long either.

 

[RomeCasino]

From Noah

Nate - I've answered all I know at this time, but I will try to get more exact information after the weekend.

Vinylweatherman - It did not take 8 weeks to discuss with player. In the middle of talks he decided to also post. These problems are not in the early stages of being addressed, it just has many different moving parts, and many departments are involved. Lately we've had this problem occuring a few times and we are searching for more ways to improve it. Also as I've explained, I did not step in to help, the player was already talking to the Casino and never had need of me in this case. You are assuming he didn't get any reply then posted, which is not the case. I do agree players shouldn't feel like they should go public for help, and that is part of the communication problem that they feel they need to do that at all.

Kind Regards,

Noah

 

[hello85]

Thanks for you help Noah

The issue has been resolved and I'm getting paid back as we speak.

 

[hello85]

Rome Casino issue resolved

Thanks for your help Noah I've been contacted and am getting paid back. Much appreciated I'm back playing BJ with Rome btw

 

[luvmycop]

Rome Casino

Rome Casino owes me $13,200 I haven't been paid in 8 weeks.

Rome Casino also owes me money 1500.00 that i have not been paid yet. I did withdraw on the 10th of September. I have emailed account contact Stuart , finance department and support a number of times and no one has contacted me back.
When I first did email on the 10th I was emailed that all documents have been received and approved on the 14th of September and told it would take up to 18 business days, chat states they can not give me any answer because they are not finance department keep telling me different times and days that finance department is there. They told me at 12pm tonight to come back in 2 hrs when finance would be there. So I went back only for rep to tell me he is not finance and finance will not be back until Sunday at 2am. So I should try to contact them next week. I told them that I did contact M-T-W-T and now Im being told different. Not sure what is going on but no one will answer any questions about withdraw and were very snarky to me in chat

 

[luvmycop]

Rome Casino

This casino just keeps dodging me and telling me to contact support and finance at [email protected] and [email protected] their phone line has been "temporarily disconnected" can anybody help? Noah?

I am having same problems

 

[Nifty29]

Thanks for your help Noah I've been contacted and am getting paid back. Much appreciated I'm back playing BJ with Rome btw

It took them almost 3 months to pay, and only after making complaints in a forum because they ignored you, and you have GONE BACK??

I give up.

 

[luvmycop]

Rome Casino

It took them almost 3 months to pay, and only after making complaints in a forum because they ignored you, and you have GONE BACK??

I give up.

So you are saying only after you made complaints, and where should i do that. Very disappointed i have made numerous deposits and they take money within hours. Not sure why its so hard to contact me by email, and no in chat will answer any of questions.. What to do?

 

[me_and_ed]

I would love to know how many players that dont know this forum or the services are getting the screw over from Rome.

 

[LaHutti]

It took them almost 3 months to pay, and only after making complaints in a forum because they ignored you, and you have GONE BACK??

I give up.

I agree 200% ... must be some masochist thing.
Edit....harsh....in danger of infractios and stuff....lol
I give up with you Nifty, if there's room for one more.

 

[Nifty29]

So you are saying only after you made complaints, and where should i do that. Very disappointed i have made numerous deposits and they take money within hours. Not sure why its so hard to contact me by email, and no in chat will answer any of questions.. What to do?

A good start would be to contact Rome VIA PM. Just click on their username in this thread and select private message.

 

[chuchu59]

It took them almost 3 months to pay, and only after making complaints in a forum because they ignored you, and you have GONE BACK??

I give up.

How true! Bryan and co. have to put up with casinos that habitually delay payments and yet players voice out they will return playing as if nothing has happened. OK I also give up.

 

[luvmycop]

Rome Casino

A good start would be to contact Rome VIA PM. Just click on their username in this thread and select private message.

I have sent 2 messages now to ROME Casino on here and no response yet

 

[RomeCasino]

From Noah

I have sent 2 messages now to ROME Casino on here and no response yet

Hi Luvmycorp,

I have PM'd you back and will be updating you shortly.

Kind Regards,

Noah

 

[Nifty29]

It's very clear that Rome have a deliberate process when it comes to withdrawals, especially when larger sums are involved:

1. Delay payment.

2. Tell player their payment is "on the way"

3. After a few weeks, ignore player.

4. Wait for player to lodge complaint with mediation service or post their complaints in the forums.

5. Take complaint onboard very quickly and promise to deal with it

6. Pay player in short order.

Actually, its clever in a way, because once 4,5 & 6 are done everyone forgets about 1,2 & 3. It makes Rome look.like the "good guys" because they are so willing and swift to resolve the complaints. It has worked a charm convincing certain other complaint services of their integrity....thankfully Bryan has been a little more cautious.

It's a terrible way to treat players and it is absolutely rogue imo. Fair enough if this process happens once or twice....no operator is perfect.....but this has become their MO and members need to be aware of it.

I feel sorry for players that don't visit forums and who have probably been stiffed by this mob.

 

[chuchu59]

When payments are delayed for a considerable period honest casinos , other than ultimately making payments and apologising to the players, explain the reason for the delay. Rome casino has far too many similar issues so I am tempted to believe this is a deliberate attempt not to pay out. When the number of 'resolved' cases reaches a high figure Nifty's post above makes sense and I would brand them as 'smart rogues'. Resolving a case doesnt mean much without a valid explanation imo.

 

[luvmycop]

Rome Casino

When payments are delayed for a considerable period honest casinos , other than ultimately making payments and apologising to the players, explain the reason for the delay. Rome casino has far too many similar issues so I am tempted to believe this is a deliberate attempt not to pay out. When the number of 'resolved' cases reaches a high figure Nifty's post above makes sense and I would brand them as 'smart rogues'. Resolving a case doesnt mean much without a valid explanation imo.

I have spoke with Noah In pm HOPING something is done. To wait this long after being promised it was processed is a little rude. I contacted chat at casino today only for they to tell me that all my banking was just received today 14th of November 2011. When i have emails from finance, support, or stuart saying that all my documents were received approved and processed on the 16th of September. Now they are stating i have to wait 18 business days from todays date. REALLY not sure what is going on there at all, but i know im very very unhappy with the misleading lies from chat and also told different times to come back to speak with finance then i go back only to be told to email them again. Leaving for vacation soon was hoping to have money the is WELL OVER DO TO ME.. THEY WASTE NO TIME TAKEN OUT OF MY ACCOUNT FOR DEPOSITS. BUT HAVE TO PULL TEETH AND HAIR TO TRIED TO GET PAID.
HOPE NOAH IS ABLE TO COME THROUGH

 

[RomeCasino]

From Noah

It's very clear that Rome have a deliberate process when it comes to withdrawals, especially when larger sums are involved:

1. Delay payment.

2. Tell player their payment is "on the way"

3. After a few weeks, ignore player.

4. Wait for player to lodge complaint with mediation service or post their complaints in the forums.

5. Take complaint onboard very quickly and promise to deal with it

6. Pay player in short order.

Actually, its clever in a way, because once 4,5 & 6 are done everyone forgets about 1,2 & 3. It makes Rome look.like the "good guys" because they are so willing and swift to resolve the complaints. It has worked a charm convincing certain other complaint services of their integrity....thankfully Bryan has been a little more cautious.

It's a terrible way to treat players and it is absolutely rogue imo. Fair enough if this process happens once or twice....no operator is perfect.....but this has become their MO and members need to be aware of it.

I feel sorry for players that don't visit forums and who have probably been stiffed by this mob.

Hi All,

OK, I understand that the latest complaints regarding delays may give this impression, but it is not true and we are definitely not 'smart rogues'.

We have recently had to resend some withdrawals, some of which have been very delayed. This is true. This has to do with US banking regulations and volume of withdrawals but is only temporary. This is definitely not our MO. We've reached where we are by doing well by our loyal players and when something like this happens it only detracts from what we're trying to do.

Our mistake, and its not a small one I'll grant, is not to have informed the players of this, as we were not sure how long the delay would be if at all and we did not want them to panic. In actuality, it caused more panic than anything else, ironic or not, it obviously was the wrong call, which brings me to announce the following:

We are not ignoring this and that we do care about player satisfaction. Jennifer our finance department head will not be continuing her employment with us, and a new finance person with a solid background in customer relations will be taking her place and will outlay completely new procedures for handeling withdrawals so that players will be notified in advance if there are any issues with their withdrawal in terms of delays and will be able to keep track of their withdrawl status. I will share the new procedures with the forum as they are formed and completed.

Look, I undersand that the first thought is always one of a Casino trying not to pay, but we always pay justified winnings and are not interested in avoiding or delaying payment on purpose, its not good for anyone. We don't wait for players to post, most delayed players have emailed us and their issues were resolved. When they post we obviously help, it is not a causal connection.

I hope that the changes starting next week with the changing of personnel will reflect how important it is to us to provide good service and that we do not delay on purpose. Better to use actions and not rhetoric to accomplish this.

Kind Regards,

Noah

 

[RomeCasino]

From Noah

I have spoke with Noah In pm HOPING something is done. To wait this long after being promised it was processed is a little rude. I contacted chat at casino today only for they to tell me that all my banking was just received today 14th of November 2011. When i have emails from finance, support, or stuart saying that all my documents were received approved and processed on the 16th of September. Now they are stating i have to wait 18 business days from todays date. REALLY not sure what is going on there at all, but i know im very very unhappy with the misleading lies from chat and also told different times to come back to speak with finance then i go back only to be told to email them again. Leaving for vacation soon was hoping to have money the is WELL OVER DO TO ME.. THEY WASTE NO TIME TAKEN OUT OF MY ACCOUNT FOR DEPOSITS. BUT HAVE TO PULL TEETH AND HAIR TO TRIED TO GET PAID.
HOPE NOAH IS ABLE TO COME THROUGH

luvmycop the CS you spoke with gave you the actual rules but not your specific situation. Your withdrawal is getting sent this week as I PM'd you.

Kind Regards,

Noah

 

[Seventh777]

Before I start my ramble I would like to stress that I do not condone what recently got GoWild removed from this site, in fact I back CM`s decision 100% (no matter what my personal opinions are), but here, once again we have Rome casino deliberately stalling on payouts, can someone please explain how this outfit constantly does this (in the end it boils down to exactly what GoWild done, no matter what the circumstances are), and gets away with it?. I`ve lost count of the amount of times that the only reason a player got paid is down to them complaining and Noah sorting it out.

GoWild done this once and got removed from this site, come on Bryan, can you honestly say you feel *comfortable* with this constant flow of delayed payouts from this lot?, at the end of the day they are no different to GoWild, how many players at Rome that have been subject to this treatment, and have not expressed their predicaments at relative gambling sites, has Noah stumbled upon and ensured their payments?, my guess is none.

 

[luvmycop]

Rome Casino

I did pm you back asking you if my withdraw would be processed and in MY account this week. I didn't hear anything back after that email. Im glad they are trying to work on withdraw process with the casino because i do enjoy playing on this site.
But however it is very discouraging when you have chat personnel that always tells you the same thing. Come back later, they are not finance, contact support, come back tomorrow, finance is not here. Reach them by email I could go on.
I feel that the customer service could be alot better then what it has been and is. Also I feel that there should be a number where players can talk to a human being and not a computer. Main problem here is the communication, they do not answer any question and or emails. I have sent at least 8-10 i the passed 2 weeks and ZERO'S RESPONSE.

 

[chuchu59]

Hi All,

OK, I understand that the latest complaints regarding delays may give this impression, but it is not true and we are definitely not 'smart rogues'.

We have recently had to resend some withdrawals, some of which have been very delayed. This is true. This has to do with US banking regulations and volume of withdrawals but is only temporary. This is definitely not our MO. We've reached where we are by doing well by our loyal players and when something like this happens it only detracts from what we're trying to do.

Our mistake, and its not a small one I'll grant, is not to have informed the players of this, as we were not sure how long the delay would be if at all and we did not want them to panic. In actuality, it caused more panic than anything else, ironic or not, it obviously was the wrong call, which brings me to announce the following:

We are not ignoring this and that we do care about player satisfaction. Jennifer our finance department head will not be continuing her employment with us, and a new finance person with a solid background in customer relations will be taking her place and will outlay completely new procedures for handeling withdrawals so that players will be notified in advance if there are any issues with their withdrawal in terms of delays and will be able to keep track of their withdrawl status. I will share the new procedures with the forum as they are formed and completed.

Look, I undersand that the first thought is always one of a Casino trying not to pay, but we always pay justified winnings and are not interested in avoiding or delaying payment on purpose, its not good for anyone. We don't wait for players to post, most delayed players have emailed us and their issues were resolved. When they post we obviously help, it is not a causal connection.

I hope that the changes starting next week with the changing of personnel will reflect how important it is to us to provide good service and that we do not delay on purpose. Better to use actions and not rhetoric to accomplish this.

Well, I could retract the word 'smart' but definitely not the other word. You have been given ample opportunities to sort out your problems yet they persist and you are simply rehasing 'old' and 'used' explanations. If this came from a casino that's new on the block we should adopt a wait and see attitude but I am sorry your grace period is over. Whether you are delaying on purpose will be a lengthy debate. What is true, however, is that there are considerable delays and only players who bring issues to the open can get the issues solved speedily.

 

[sandykauf]

This casino is most defintely Rogue..Their intent is to not pay. Period. As soon as the player complains on public forums such as this one or gambling grumbles, then then respond. It may be good or bad ..e.g the player they stiffed out of 2500 claiming fraud and then this case where they lock the account. Why they are not in the rogue pit at this website, I'll never know.

 

[chayton]

Before I start my ramble I would like to stress that I do not condone what recently got GoWild removed from this site, in fact I back CM`s decision 100% (no matter what my personal opinions are), but here, once again we have Rome casino deliberately stalling on payouts, can someone please explain how this outfit constantly does this (in the end it boils down to exactly what GoWild done, no matter what the circumstances are), and gets away with it?. I`ve lost count of the amount of times that the only reason a player got paid is down to them complaining and Noah sorting it out.

GoWild done this once and got removed from this site, come on Bryan, can you honestly say you feel *comfortable* with this constant flow of delayed payouts from this lot?, at the end of the day they are no different to GoWild, how many players at Rome that have been subject to this treatment, and have not expressed their predicaments at relative gambling sites, has Noah stumbled upon and ensured their payments?, my guess is none.

GoWild was only removed from the accredited casino section. Rome Casino has never been accredited - as far as I know anyhow.