Vegascasino21 shut down?? Still owe me more than $9000 USD :(

[shahran84]

Their software is not working (I have it downloaded) and I am among their victims. They have robbed me of around 3k, but it's my fault for playing there. They have been truly unethical and dishonest in my case but leave it to say they are ROGUE all the way.

They can do that huh ? Rob your 3K and just leave the building? Nothing can be done? This is simply unfair and terribly WRONG.

[Nifty29]

They can do that huh ? Rob your 3K and just leave the building? Nothing can be done? This is simply unfair and terribly WRONG.

Yes they can and yes it is.

Anybody playing at Winpalace or top game might find themselves in a similar position very soon.

[takethemoney]

Yes they can and yes it is.

Anybody playing at Winpalace or top game might find themselves in a similar position very soon.

True that! I have no risk since I closed my Winpalace account ions ago and I don't like Top Game software, so no risks for me. That said, I think there are valid concerns that these places are very risky to play at.

[danielg]

True that! I have no risk since I closed my Winpalace account ions ago and I don't like Top Game software, so no risks for me. That said, I think there are valid concerns that these places are very risky to play at.

No they are not. (speaking about our brands of course).

Have no intention to go anywhere.

Mayflower casino will be closed and all funds paid. No effect on our main brands.

Not only that but we will launch new brands that we are working on, so no need to worry.

[maxd]

No offense Daniel but my experience with the PABs differs.

I've had serious, and in many cases unresolved, issues with pretty much every one of your casinos. Until that legacy is put to bed I'd say you're a little premature with your "we're good" proclamations. My bad, see below.

Also, FWIW, see VegasCasino21: no pay, left the building.

[danielg]

No offense Daniel but my experience with the PABs differs. See, for instance, VegasCasino21: no pay, left the building.

I've had serious, and in many cases unresolved, issues with pretty much every one of your casinos. Until that legacy is put to bed I'd say you're a little premature with your "we're good" proclamations.

Hi Max,

If i understood correctly is that VegasCasino got closed... And that's what Nifty was referring to.

Regarding unresolved issues: as far as I know we had one issue of non payment throughout the whole time of our existence. In this one specific case the debate was regarding the issue of max cashout on free chip: the player was paid according *5 the bonus amount ($750) while he had won $1500). we discussed it with you but haven't reached full agreement: we said that there was max cashout limit, while the player said that it was after the wagering requirements were met.

After that case we've updated our terms according to what you have requested.

If there is any other case that I'm not aware of- please let me know.

Best regards,
Daniel

[maxd]

Regarding unresolved issues: as far as I know we had one issue of non payment throughout the whole time of our existence.

AFAIK we've got at least the following Warnings still on the books for unresolved player issues:

VegasCasino21: no pay, left the building obviously not applicable to danielg, my bad.
Slots Jackpot: no pay, Support non-responsive make that Slots Jungle bonus Terms persist after WR met, which has since been Withdrawn.

I'm pretty sure there are other issues too. When I have a chance I'll dig them up and forward them to you. But like I said, the book ain't closed, not with those Warnings unaddressed.

[danielg]

Hi Max,

I think we just missunderstood each other. I was refering to Niftys post, not to the title of the thread (since both of these brands not related to us).

Thank you,
Daniel

[maxd]

Oy vey, getting some of my wires crossed here, will/have amended my posts accordingly.

Basically yes, I have had trouble with several of your casinos in the past -- primarily Mayflower, Casino Titan and Slots Jungle -- but at this point I'll stand down from the "unresolved issues" bit until I've had a chance to go over the records carefully to be sure of what I say.

[danielg]

Hi Max,

Thank you.

I think the only issue that was pending is that Max Cashout on free chip that was solved since.

Please let me know if you see something else.

Best regards,
Daniel