INETBET+no email support today?

[footdr]

This has happened before, but when they don't have live chat, you would hope they could atleast respond to emails within an hour.

Nurmerous emails to support via my email and via the website regarding claiming the 10% ewallet bonus.

No response to any.

Ticks me off

[3mptyseat]

You supporters of their CSR methods still on their wagon? Maybe after 30 more posts like this it will become obvious that they pick and chose who to serve and who to ignore...

[maxd]

... they pick and chose who to serve and who to ignore...

Doesn't everyone? I've seen how some nut-jobs harass the bejesus out of the casino people. I'd ignore them too. In fact I've had a few of these myself. Some folks just behave as if "no" means "try harder".

[Nifty29]

Not this old chestnut again.... *sigh*

Inetbet does NOT have live chat.

Inetbet is not GOING to have live chat.

If you are that desperate for a 10% bonus then imo live chat is the least of your worries.

I mean, youre still playing there so why carry on about it.

[Stovetopp]

This has happened before, but when they don't have live chat, you would hope they could atleast respond to emails within an hour.

Nurmerous emails to support via my email and via the website regarding claiming the 10% ewallet bonus.

No response to any.

Ticks me off

Well for your health I would not play there anymore.

[vinylweatherman]

Well, no reply = no play. This will get their attention soon enough

It works for me in the sense of "forget about me because I am a regular player, rather than a new one - and I forget about YOU".

I recently had a call from Purple Lounge, because after the fiasco that got them booted from the accredited section, I forgot about them. NOW they have noticed, and are trying to persuade me back. Sadly, they are going to have to try harder. My "feedback" was clearly something that gave them indigestion, and I never heard back.


Vegas Partner Lounge are also trying, and trying, and trying again. They have a far better chance of success, since they are accredited, and seem to generate few complaints.

InetBet have tried, and failed. Nothing actually wrong with them, but they have lost their shine, and generate PLENTY of complaints about emails being ignored. It is hard work chasing up when you are repeatedly ignored, and EVERYTHING has to be done through support except claiming coupons. Other casinos have automated basic functions such as redeeming comps.

[3mptyseat]

Not this old chestnut again.... *sigh*

Inetbet does NOT have live chat.

Inetbet is not GOING to have live chat.

If you are that desperate for a 10% bonus then imo live chat is the least of your worries.

I mean, youre still playing there so why carry on about it.

I dont play there anymore.

Quote:
Originally Posted by 3mptyseat View Post
... they pick and chose who to serve and who to ignore...
Doesn't everyone? I've seen how some nut-jobs harass the bejesus out of the casino people. I'd ignore them too. In fact I've had a few of these myself. Some folks just behave as if "no" means "try harder".

Good point. Over a bonus its kinda negligible, but these situations highlight the 'hmmph' in their-nose-in-the-air attitude.

[colly]

Sometimes things happen with email in the same way sometimes the live chat function doesn't work or is down. THis might be the cause or it maybe something else

Still find there overall response time fine so quite OK with no live chat. I think they do try to reply to everyone in a timely fashion but sometimes like every business the must prioritise.

For a fast response I always find the adage you catch more flies with honey than vinegar is much more likely to elicit a response than wait five minutes try again then get narky.

Yes they do have there faults but overall still one of the best RTG's.

Cheers

[CoolCat]

You supporters of their CSR methods still on their wagon? Maybe after 30 more posts like this it will become obvious that they pick and chose who to serve and who to ignore...

I agree! I don't see how people still play there. They are very arrogant in their ways. There are simply too many other RTG casinos with better bonuses to choose from. Inetbet is like an old dinosaur.

PS I see we have a Mod jumping to their defense again. There are too many complaints about inetbet not having live support or a phone #.

[maxd]

PS I see we have a Mod jumping to their defense again.

Simply pointing out the obvious. If you take that as "jumping to their defense" then you're reading things into my post that aren't there.