INETBET+no email support today?

[Mavin1]

Doesn't everyone? I've seen how some nut-jobs harass the bejesus out of the casino people. I'd ignore them too. In fact I've had a few of these myself. Some folks just behave as if "no" means "try harder".

Kinda like the Yellow light at the intersection means drive faster?

[maxd]

Kinda like the Yellow light at the intersection means drive faster?

Pretty much, yeah. I mean we all respect a little persistence and all that but you should see how often stuff like the following occurs:

--session begins--
Player: It's the anniversary of my dog's hernia operation, can I have a freebie?
CSR: I'm sorry, we've given you two free chips this week already, we'll have to give this momentous occasion a pass this time around.
Player: But you just gave Martha a freebie! I want one too!
CSR: It is Martha's 99th birthday today so we though she deserved something a little special.
Player: Hey, well it's my 99th birthday too! I want a freebie! Why won't you give me a freebie? I don't want to have to tell people what cheap ***** you guys are! Don't make me do that!
CSR: Sir, we gave you a $100 free chip for your 40th birthday last week. I don't think you are 99 this week.
Player: Yeah, well **** you! My dog went through a lot of pain and my dad got shot in 'Nam and I want some recognition here! Give me a freebie right now or I'll delete your casino and tell everyone including God what ************* you guys really are! I'll give you ten seconds to say yes or I'm calling 911! And the FBI! You guys are just thieves anyway!
CSR: Sir, I'm sorry that you are upset but there really isn't anything we can do for you right now.
Player: **** yourself and **** your dog. Do you have a dog?
CSR: No, we have two cats.
Player: Cool, can I have that free chip now? We're friends right?
CSR: I'm sorry sir, but no.
Player: Yeah well I hate cats. Your house must stink. My dog would ****** your cats! I hope you die of face cancer!
CSR: Is there anything else we can do for you today?
Player: (no response)
--session ends--

Of course this wouldn't happen at iNetBet because they don't have chat but you get the idea.

[colly]

Pretty much, yeah. I mean we all respect a little persistence and all that but you should see how often stuff the following occurs:

--session begins--
Player: It's the anniversary of my dog's hernia operation, can I have a freebie?
CSR: I'm sorry, we've given you two free chips this week already, we'll have to give this momentous occasion a pass this time around.
Player: But you just gave Martha a freebie! I want one too!
CSR: It is Martha's 99th birthday today so we though she deserved something a little special.
Player: Hey, well it's my 99th birthday too! I want a freebie! Why won't you give me a freebie? I don't want to have to tell people what cheap ***** you guys are! Don't make me do that!
CSR: Sir, we gave you a $100 free chip for your 40th birthday last week. I don't think you are 99 this week.
Player: Yeah, well **** you! My dog went through a lot of pain and my dad got shot in 'Nam and I want some recognition here! Give me a freebie right now or I'll delete your casino and tell everyone including God what ************* you guys really are! I'll give you ten seconds to say yes or I'm calling 911! And the FBI! You guys are just thieves anyway!
CSR: Sir, I'm sorry that you are upset but there really isn't anything we can do for you right now.
Player: **** yourself and **** your dog. Do you have a dog?
CSR: No, we have two cats.
Player: Cool, can I have that free chip now? We're friends right?
CSR: I'm sorry sir, but no.
Player: Yeah well I hate cats. You house must stink. My dog would ****** your cats! I hope you die of face cancer!
CSR: Is there anything else we can do for you today?
Player: (no response)
--session ends--

Of course this wouldn't happen at iNetBet because they don't have chat but you get the idea.

ROFLMAO

Player seems inordinately polite

[Pinababy69]

ROFLMAO

Player seems inordinately polite

Ha ha....compared to some of the chats and emails with CS I have seen posted on this forum in the last couple of years....you are right Colly.

Honest to God, I don't know where people get off thinking that it's okay to talk to CS reps like that...whether it's via email or live chat. Major anger management issues I guess.

[chayton]

Max, I don't recall giving you permission to post my chat...

[maxd]

Sorry, sorry, names were changed to protect the guilty innocent dog-owners.

[skiny]

The difference being that we're talking about iNet so the conversation would actually go like this...

--session begins--
Player: It's the anniversary of my dog's hernia operation, can I have a freebie?
CSR: I'm sorry, we've given you two free chips this week already, we'll have to give this momentous occasion a pass this time around.
Player: But you just gave Martha a freebie! I want one too!
CSR: Would you like us to close your account?

[gambler777]

Inetbet is still my favorite casino. yes emails are sometimes ignored, including mine, but not always, so not sure if just too busy, but don't think they just pick and choose who to answer. They are trustworthy and fast on payouts. There has been a funding issue lately and not sure why one casino is different than another but is related to US issues. Costing me more to fund lately, however, more withdrawals than at any other casino I have played at. Have done so well lately, that I haven't had a managers bonus in 3 months. I do sincerely miss Emily, but James tries and is infinitely polite. So all in all, I still prefer Inetbet. ==== Just hoping for one of those randoms someday.. lol
Have a good holiday all.

[ksech]

Ha ha....compared to some of the chats and emails with CS I have seen posted on this forum in the last couple of years....you are right Colly.

Honest to God, I don't know where people get off thinking that it's okay to talk to CS reps like that...whether it's via email or live chat. Major anger management issues I guess.

I think some people think that because it's the internet they can say and do whatever they like without any recourse. How many of these people would act like this if they had to encounter this same CSR face to face?

I recently had a minor "spat" with a poster about abusive behaviour, 3 times this person has had problems withdrawing (after playing at rogued - not rouged- casinos) and admitting they had used abusive behaviour to the CS. Now they insist that it's okay to call a person an "idiot" and that is what their meaning of abusive language is (somehow I just don't interprete their threads this way).

I guess I don't understand people (after having worked with the public for over 30 years). What happened to respect and responsibiity? It's NOT okay to verbally abuse another person. It's NOT okay to manhandle and manipulate when things aren't going the way YOU think they should. As the old adage goes...
You can attract more flies with honey than with vinegar. I think this should pertain to not only the player, but to the online gaming community as a whole. Without the player, online casinos would be virtual ghosttowns. And without the online casinos, players would have to find something different to do with their time and money.

Not having live chat has been an issue since I've been a member here, probably even longer. The few times I had ever used live chat was when I had a problem depositing, questioning terms of a bonus or for requesting a flush. It wasn't a life or death situation if live chat wasn't available, but I think certain issues are better handled "in" person, JMO.

As far as expecting freebies, they are gifts. Sure, a lot of casinos have toned down their gift-giving lately, BUT why is it expected that they HAVE to give loyal players anything? The only thing I think (JMO again) a casino is responsible for giving the loyal player is fairness, whether it be in cashouts, dealing with problems (depositing/withdrawing) or simply answering (professionally without any BS) questions concerning T&Cs.

Anyways, that's my 2 cents (for all it's worth....).

[Mavin1]

Pretty much, yeah. I mean we all respect a little persistence and all that but you should see how often stuff like the following occurs:

--session begins--
Player: It's the anniversary of my dog's hernia operation, can I have a freebie?
CSR: I'm sorry, we've given you two free chips this week already, we'll have to give this momentous occasion a pass this time around.
Player: But you just gave Martha a freebie! I want one too!
CSR: It is Martha's 99th birthday today so we though she deserved something a little special.
Player: Hey, well it's my 99th birthday too! I want a freebie! Why won't you give me a freebie? I don't want to have to tell people what cheap ***** you guys are! Don't make me do that!
CSR: Sir, we gave you a $100 free chip for your 40th birthday last week. I don't think you are 99 this week.
Player: Yeah, well **** you! My dog went through a lot of pain and my dad got shot in 'Nam and I want some recognition here! Give me a freebie right now or I'll delete your casino and tell everyone including God what ************* you guys really are! I'll give you ten seconds to say yes or I'm calling 911! And the FBI! You guys are just thieves anyway!
CSR: Sir, I'm sorry that you are upset but there really isn't anything we can do for you right now.
Player: **** yourself and **** your dog. Do you have a dog?
CSR: No, we have two cats.
Player: Cool, can I have that free chip now? We're friends right?
CSR: I'm sorry sir, but no.
Player: Yeah well I hate cats. Your house must stink. My dog would ****** your cats! I hope you die of face cancer!
CSR: Is there anything else we can do for you today?
Player: (no response)
--session ends--

Of course this wouldn't happen at iNetBet because they don't have chat but you get the idea.

Maxd, don't let anyone tell you, you don't have a sense of humor , gave me a good laugh for the day, thank you.