Supreme Play (Rival) don't replay to the my emails and don't pay

[jod5413]

The response is not good enough and he or she should not chill out. It is a joke and the sooner these places pick up their act the better. The holier than thou attitude is silly. If it happened to you you would be carrying on just like he or she is. Its not good enough and the sooner these sort of casinos loose their players or close down the better. I no longer play at any casino that does not pay out in 24 hours or less. Their loss is my gain. There are plenty or good casinos that pay in 24 hours or less, more than enough for a good selection to play at

We are all entitled to our opinions here. I believe that when players start "shouting" and/or threatening casinos, they hurt their chances of getting things straightened out.

This "holier than thou" attitude? Not me, and I have had to handle my share of problems with casinos. Common sense dictates that you stay calm and business like when trying to solve a problem.

I hope you get paid, Aioh71. But I will still say that you need to chill out.

[21grandcasino]

hey guys,
I see this thread has gone quiet due to the fact that he was paid, funny how players are quick enough to scream and shout when it does not go there way and not say a word when it does, I know the casino spoke with the player and told them when it would be with them and it was,
thank you everyone and again we are trying to get payments out as quick as possible, our hands are tied for the time being,

thanks
21GC

[Balky]

I think the payment delay took too long, but on the other hand the OP definitely should have had posted that he was paid eventually. One of the most important functions of this forum after all is exchanging both negative and positive experiences.

B.

[oldtrvlagt]

I agree...once you start a thread with a complaint you should publish the outcome, however, the Rep (when he talks about screaming about a withdrawal) needs to chill. If we, as players, can deposit in under 60 seconds then, they as casinos, can process in under 15 days, no? I don't care if half the Rival "casinos" go belly up...they need the cash on hand to pay ALL players according to the T & C's on the websites or change the time it takes for a withdrawal. The way they are handling it inspires NO confidence IMO.

[maxd]

... the other hand the OP definitely should have had posted that he was paid eventually.

I must have missed something, do we know that the OP got paid?

[maphesto]

I see this thread has gone quiet due to the fact that he was paid

I must have missed something, do we know that the OP got paid?

I don't think that 21grandcasino would say this if it wasn't true. But of course, we don't know. But I am pretty sure that the OP was paid.

2 reasons:

1. The thread died

2. I can't believe that any casino rep will lie about this. What's in it for them?

And one thing more Max, you are questioning the casino and not the OP..

@21grandcasino:

You know damn well that you are a slow paying casino due to the Rival Central processing system. Why did you even bother to dig up the thread again?

If I worked for a company that was late with payments I would definately have tried to improve things before I complained on customers.

And if there aren't any ways to improve this issue (you can't speed up things with Rival I'll guess) I would have been quiet. Now you bumped the thread and even more members here can read that you are slow with payments AND that you are complaining on a customer. Why?

[maxd]

And one thing more Max, you are questioning the casino and not the OP..

I'm not "questioning" anyone, I'm just asking if anyone knows this to be true because if it is then I can mark the thread 'Resolved'.

And FWIW if I were handling a PAB on this and the casino people said "dude got paid" I'd still want to hear it from the player. Standard procedure if you ask me.

[aioh71]

I apologize but I forgot to update. I was paid to the ninth business day (with two weekends we arrived at 13th days).

Again, I apologize for players like me, not to the representative that after so much silence is now alive to remind us that i have been paid .......

Representative, go to work because there are other complaints about forum ammazzacasino!

hi

[maxd]

I'll take that as a "yes". Thread title updated accordingly.