El Dorado Palace Withdrawal T&C~BEWARE!!!

**LinkinFart** · 28th November 2009, 09:59 AM

First can someone explain to me something from the bottom of their homepage. What does "In God We Trust" stands for?

Second, they denied my withdrawal from free chip saying that I was not allowed to play casino poker, I played less than 10 hands just to see how it looks but that`s not the point here, and that was not mentioned in their terms. Their terms said only that wagering from all other games beside slots will not contribute to wagering, mentioning other casino games explicitly and I was not able to find any mention of such rule in rest of their terms/faq . Of course they did not confiscate my winnings and replied that I should make a deposit and complete wagering, AGAIN. LOL, yeah right.

Also regarding withdrawals, maybe they changed this, one cannot choose to which method money will be sent. System is so "user friendly" that it chooses withdrawal method for You. IMO, they don`t have a license and are operating illegally so they can`t transfer funds as gambling site. They just choose whichever method is available to them at given moment, if what I saw was true in other forum someone did actually receive payment from them through quicktender but only after a hustle over max cashout amount, playthrough requirements and who knows what more.

SS, play at your own risk.

**vinylweatherman** · 28th November 2009, 01:34 PM

Originally Posted by LinkinFart

First can someone explain to me something from the bottom of their homepage. What does "In God We Trust" stands for?

Second, they denied my withdrawal from free chip saying that I was not allowed to play casino poker, I played less than 10 hands just to see how it looks but that`s not the point here, and that was not mentioned in their terms. Their terms said only that wagering from all other games beside slots will not contribute to wagering, mentioning other casino games explicitly and I was not able to find any mention of such rule in rest of their terms/faq . Of course they did not confiscate my winnings and replied that I should make a deposit and complete wagering, AGAIN. LOL, yeah right.

Also regarding withdrawals, maybe they changed this, one cannot choose to which method money will be sent. System is so "user friendly" that it chooses withdrawal method for You. IMO, they don`t have a license and are operating illegally so they can`t transfer funds as gambling site. They just choose whichever method is available to them at given moment, if what I saw was true in other forum someone did actually receive payment from them through quicktender but only after a hustle over max cashout amount, playthrough requirements and who knows what more.

SS, play at your own risk.

That's to lure you in. Usually, free chip winnings WILL be voided for this kind of breach, but maybe they will get you to deposit, and THEN void your NEXT lot of winnings because of this incident with the free chip.

I believe the rebranded Crystal Palace casinos ARE part of Virtual because of their appearance on "casinomasterlive(dot)com", and the fact that they shared the SAME terms, and the SAME new player coupon code, between them, yet we are supposed to believe them to be unrelated. Further, Bryan said that casinomasterlive is OWNED by Virtual, and is a fake review site, and surely no way would Virtual promote COMPETITORS alongside their rogue brands.

**LinkinFart** · 29th November 2009, 06:37 AM

exactly. imo rogue, hope someone proves me wrong.

**kingkong098** · 1st December 2009, 03:06 AM

Originally Posted by maxd

Note that Silver Oak is part of the Acerevenue Casinos group, rebrands of long-time rogues Crystal Palace.

Might Slots is part of the Curgam Malta Ltd group, currently on our "No Can Do" List.

The point being that they've chosen some real winners as their benchmark sites.

Their third example is no better. Eurogrand is a sister casino of Rogue Pit member 21Nova/Vegas32.

**maxd** · 1st December 2009, 10:57 AM

For those of you who have been following this there has been no progress with, or even acknowledgment of, the issue from the casino. As such I'm heading off to do up a Casinomeister Warning on them now ....

Eldorado Palace: confiscated winnings, unresponsive CS.

**ssd** · 11th December 2009, 02:04 AM

We just received an email from the El Dorado Palace Player that was screwed over by the withdrawal terms and it should come as no surprise that they are at it again...

Dear Richard xxxxxxxxx,

Thank you for your active visits to El Dorado Palace.

Due to certain circumstances the Casino Cashier has delayed your withdrawal.

We fully understand your concerns as an experienced player in Online Gaming. But, as any other independent Casino web-site, as you are very well informed, has rules, regulations, and Terms and Conditions.

We, as the Provider of the Online Gaming product, do our best to have our customers keep in good and friendly relations by being as transparent as we can.

Availing of this opportunity, we would like to remind that Terms and Conditions at El Dorado Palace is not subject for any changes to meet one player's requirements only. As we approach to our players' ideas and suggestions with high respect, so we, too, from our side expect the similar reaction.

Your funds pending for withdrawal will be transferred to your QuickTender account under the conditions if you remove your postings on all forums and websites which affected negatively towards our Casino's reputation and bring your apologies to the Casino Management, Casinomesiter and any other administrations of forums (CSR) where you posted your claims and complaints.

We hope for your understanding and will be looking for your friendly and kind acts.

If you require any further assistance we would like to know

Best Regards,

Sean

24/7 Support Team
El Dorado Palace
Telephone: 1 888 699-3335
Email: support@eldoradopalace.com

**LinkinFart** · 11th December 2009, 08:33 AM

As long they trust in God I`m with them.

btw how many posts did you make to get their attention?

**LinkinFart** · 11th December 2009, 08:36 AM

Originally Posted by kingkong098

Their third example is no better. Eurogrand is a sister casino of Rogue Pit member 21Nova/Vegas32.

I thought that William Hill bought both Eurogrand and 21Nova. Spam they send is the same as other regular Will Hill spam

**coltsorioles** · 29th December 2009, 07:04 AM

i am the guy eldorado casino screwed, i just signed up for this site and told my story again in another post. just some other things about el dorado palace. they show a list of winners that is complete nonsense. winning $145,234 on 1 slot, then somehow winning $86,234.07 on BLACKJACK i did not know you could win 7 cents playing by. at the end i built it upto $1055, the MOST someone can withdraw at once is $1000.
also they charge $25 for any withdrawal then its automatically send to quicktender that is the ONLY WAY they let you withdraw. then quicktender charges $30 to withdraw from them. so it take $55 just to withdraw anything.
they told me i had to remove any negative post and apologize to receive the money. and as you know i cant remove a ost, i told them i would give them a postive follow-up post, the guy i talked to on the phone called me a liar and told me he did not believe i would.
talking through the live chat gets me nowhere, the might answer 1 out of 10 e-mails. and 1 out of 10 phone calls. they will not compromise in anyway. its very frustrating. i now have posted in any casino scam forumn i can find