trouble with grandevegas (faxing back forms)

**teamogf** · 18th August 2009, 03:29 AM

Hello, everyone..long time lurker.. i can't seem to get a working number to grandevegas for my fax back forms. I have called them 3 times and asked live support to no avail. Can somebody please help me. Thank you

**rockycatt** · 18th August 2009, 03:40 AM

Originally Posted by teamogf

Hello, everyone..long time lurker.. i can't seem to get a working number to grandevegas for my fax back forms. I have called them 3 times and asked live support to no avail. Can somebody please help me. Thank you

try these tel #
USA : 18669600097
UK : 8082343241
Canada : 18669411527
Australia : 1800017402

try this link for melanie there rep here http://www.casinomeister.com/forums/...s/melanie.html

**Jasminebed** · 18th August 2009, 06:43 AM

I've never faxed faxback forms, I've always sent them by email. Hope that helps.

**chuchu59** · 18th August 2009, 08:09 AM

I dont like this casino at all but to be fair to them maybe a mod could change the title to "Faxback forms issue with Grande Vegas" or something like that.

**teamogf** · 19th August 2009, 03:41 AM

thanks for the help...now i find out that the only withdrawl method for us players is use my wallet, which i don't have and they want me to sign up for.. any one had any experience with them?

**slotheadlizard** · 19th August 2009, 04:14 AM

Yes I have had one for about a year now. Since they only send through this method, you should do it. I would prefer all of my winnings to go through Usemywallet/Quicktender. Its normally fast and hassle free. Once its in Usemywallet, they can transfer it to your bank. It does cost 30.00 to do it, but well worth it. Hope that helps. Any questions pm me, good

luck.

**jelsmith** · 19th August 2009, 05:20 AM

Whoa! They only pay US through an ewallet? (*&#)(@*&$@* i have been depositing (like 1500.00) there over last 3 weeks...and I refuse to use ewallets.......son of a.....I should have checked but most rtgs have a wire option. Not to mention I have been waiting 3 full days for stats (when i can get them anywhere else in about 2 minutes)......uninstalling right now.

**teamogf** · 19th August 2009, 09:31 PM

This is crazy..They now say all doc have been approved but it will take 5 days to send me a link to quicktender!! what the hell, I then asked them fo other ways to withdrawal and they won't give me any..This is Bull..I am starting to wonder

**jelsmith** · 19th August 2009, 11:08 PM

I too was surprised by the ewallet only thing. I still have not gotten my stats i asked again today after being promised yesterday I would have them. Luckily i do not have a pending withdraw (unluckly I have deposited 1500). I am done with them and have uninstalled but not closed my account because I want my stats......To me it is very shady that they cant provide them in 4 freaking days.....and I pm'd melanie the rep here and was told the same thing as the CS reps tell me. I am pretty much fed up with the lot of US casinos

....I think I will be strictly playing 3dice from here on out...at least with them if i get lucky enough to cashout there wont be any of this baloney and they can give me my play stats in about 2 seconds.

**anniemac** · 20th August 2009, 12:18 AM

teamogr,

Quicktender is a very good way for US players to get paid. I have had an account since they came into being and it works great for me. My last withdrawal from QT took less than 3 days.

Yes, it will take that long to get an invitation code and then QT/UseMyWallet is going to have to verify your bank account and that will be another day or 2. There is nothing you can do to hurry it along except make sure and keep on top of what they want.

I don't mean to sound condescending but any US player that doesn't check out withdrawal options before depositing is just asking for problems. We have to jump thru hoops to deposit and the casinos have to jump thru hoops to pay us (or so they say

} Paper checks and direct wires have become a thing of the past for alot of casinos.

Hope it all works out.