Noiq Casino VS donnawild

[donnawild]

I played here a few weeks back and won almost £400 from my £95 deposit (I took a first deposit bonus of E100). Having played through the WR on allowed games and getting lucky wins, I requested a withdrawal.

I didnt hear anything for a few days, so emailed to see how the withdrawal was going, and was told to send in I.D. I sent in my drivers license, and then later that week was simply told that my account had been closed down, and only my deposit returned.

I received another email saying my account had been closed due to fraud or bonus abuse.

I can honestly say I have never had an account here before, at the poker or casino or sportsbook. And as I am the only person in the house who knows how to switch the computer on, never mind use it, it is impossible for anyone else to have used it. I have an account from several months ago at Unibet which uses the same software, and as I am being refused to be given any details, this is the only possible link I can find, is it one bonus per software group?

The casino are refusing to explain to any further in the matter. I contacted PaB here, but unfortunately they cannot look it to it any further as my deposit has been returned.

I would have for anyone else to get involved with this site and lose what to be is a very significant amount of money. Am posting here so others dont fall in to the same trap and be scammed by this place (other issues posted on the forum here seemed to have been solved, which is why I played in the first place).

[jetset]

These guys are perhaps better known for their poker exploits and their expulsion from the iPoker network late last year, which generated a few column inches.

You might try the LGA in Malta where they are licensed - the operator/owner of NoIQ is:

NoiQ - Flopgroup Ltd, Malta (EU) Registered Address: 102, Peacock Buildings, Testaferrata Street, Gzira, XBX1406, Malta.

[Casinomeister]

Admin note: the player's PAB was processed and the casino replied that this player is colluding with another.

My question for Donna is how many people are using your computer?

[Casinomeister]

Or maybe I should be more specific: how many accounts do you have in this forum?

[maxd]

... I contacted PaB here, but unfortunately they cannot look it to it any further as my deposit has been returned.

This is a flagrant misrepresentation of the situation. See CM's post above for the real story.

[donnawild]

Admin note: the player's PAB was processed and the casino replied that this player is colluding with another.

My question for Donna is how many people are using your computer?

Only 1 person has ever signed up or played any casino software from this computer/ house/ IP/ however far you want to go.

My boyfriend may have logged on to the casinomeister forum from this computer but I am absolutely 100% confident him or noone else has ever joined a casino from here.

I actually just phoned him to make sure of this and he is 100% sure he has never had even an account at Noiq, never mind from this computer!

I am not ever sure what is meant by me colluding with another player. If this could be posted I would be extremely greatful as it seems I will not get another response from Noiq. As long as no private details (name, address etc) are posted on the public forum I love to hear what there reasoning was for this.

[donnawild]

This is a flagrant misrepresentation of the situation. See CM's post above for the real story.

I'm not sure what I have mis-represented in my post above. I thought the response seemed to state that the investigation would have gone further if my deposit had not been returned, but because it was then the case has been close. The reply is below anyway

The casino has convincing evidence that you have been involved in fraud
against them. In such cases it is their prerogative to deny service to
you and return your deposits, which you have confirmed they have done.

As such we support the casino's decision against you and will close your
case, effective immediately, here at Casinomeister.

[Casinomeister]

...My boyfriend may have logged on to the casinomeister forum from this computer but I am absolutely 100% confident him or noone else has ever joined a casino from here.

I actually just phoned him to make sure of this and he is 100% sure he has never had even an account at Noiq, never mind from this computer!

Well, I'm 100% certain that two forum accounts have been accessed from your computer. I didn't say anything about Noiq.

When you speak to him, ask him when was the last time he logged in. Thanks!

[donnawild]

Well, I'm 100% certain that two forum accounts have been accessed from your computer. I didn't say anything about Noiq.

When you speak to him, ask him when was the last time he logged in. Thanks!

He has probably logged in to the forum from this computer, he cant remember when, and has no posts to check date because he says he is unable to post on his account. Is there any way he can find this information out and i'll gladly post it.

I'm not certain how this relates to any of the issues with the non-payment from the casino tho? Like I said i'm not trying to hide anything, and any non-personal information can gladly be posted regarding anything to do with this case

[Casinomeister]

He has probably logged in to the forum from this computer, he cant remember when, and has no posts to check date because he says he is unable to post on his account. Is there any way he can find this information out and i'll gladly post it.

I'm not certain how this relates to any of the issues with the non-payment from the casino tho? Like I said i'm not trying to hide anything, and any non-personal information can gladly be posted regarding anything to do with this case

I'm sure he can remember the last time he logged on - was it last week, a few months ago, last year?

He should also know his user name and be able to check his posts.

Have you moved recently?

There is a good reason why I'm asking these questions. Please bear with me.