Just to let you know that I have emailed Rado16 with our proposed solution.
Thanks
Pat
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Casino Representative
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Just to let you know that I have emailed Rado16 with our proposed solution.
Thanks
Pat
casinokoenig (4th June 2009), chuchu59 (2nd June 2009), maxd (2nd June 2009), Pinababy69 (2nd June 2009), RobWin (2nd June 2009), spiderlegz (2nd June 2009), winbig (2nd June 2009), zuga (3rd June 2009)
Less than Zero
I agree with 32red's solution. Again I am sorry for being abusive.
Kenny Lingus (16th August 2009), maxd (3rd June 2009), spiderlegz (2nd June 2009), zuga (3rd June 2009)
Queen of MEAN/BITCH!
You've shared all other correspondence from them....are you allowed to tell us what the resolution is? If not, that's fine too. Just wondering.Originally Posted by Rado16
Attn: New Members! Make sure to check out the "Casinomeister Accredited Casinos" and the "Spot The Rogue" section of the main site here before jumping into "Online Casinos" with no information or knowledge behind you!
Experienced Member
I'd like to know the resolution.
Is it about the flaw of MG live dealer casino?
I am very curious.
gambling addict
Achievements:
Again, Pat has come up with a resolution that seems acceptable to the OP. I dont mind not knowing the resolution as long as both parties are happy. Case resolved.
senseless gambling addict
maxd (3rd June 2009), Pinababy69 (2nd June 2009)
Newbie member
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I'm glad the case was resolved. But one has to wonder, what if the player didn't know about casinomeister, and was stuck with the first answear he got from the casino?
Rusty (3rd June 2009)
Twice as nice
Achievements:
I've often thought I want to have a go at the live dealer games; there are three reasons why I've not:
a) The screenshots always look a bit 'seedy'
b) I don't really play much table games anymore
c) I've usually drained my balance on the slots and am looking at "00.00" by the time I remember I was going to give the live dealer games a go.
Maybe they should have a 'Live Slot-Jockey' bit, where you see a live web feed of someone stood at a slot machine pulling the handle for you.
Or not.
Hey, glad the guy got everything sorted/resolved to his satisfaction or whatever. Great news!
Casino Representative
Achievements:
Just to give you all a short overview of our resolution here.
1) Bet that Rado16 believed had won has been paid in full and added to his account balance.
2) As the money was won using our Slots Welcome Bonus, these winnings will need to be wagered according to the Terms and Conditions that were in place(and being displayed) at the time that the bonus was credited. We will not retrospectively apply the corrected Terms and Conditions that are effective from 28th May.
3) We are now in the process of removing all Live Dealer games from our Casino offerings.
I think that this solution is a fair one given the difficulties that we faced in proving our case beyond reasonable doubt.
Rado16 can now enjoy a much more reliable gaming experience at the hands of our RNG powered Slots games and I hope that he doesn’t have too long to wait to experience our fast payouts!
Cheers for now
Pat
Jasminebed (4th June 2009), jod5413 (3rd June 2009), lauram (3rd June 2009), maxd (3rd June 2009), Pinababy69 (3rd June 2009), retlaw (4th June 2009), Rusty (3rd June 2009), Slotster! (3rd June 2009), vinylweatherman (5th June 2009)
Twice as nice
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What, so you mean you're not going to take my "Slot-Jockey LIVE! (tm)" idea on board?
I'm hurt.
Full Member
Does that mean you are not going to be bringing in Live Dealer Blackjack???
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