Don't play at Playtechs unless your winnings in bank drafts!

[cyprean]

Don't play at Playtechs unless you want your winnings sent to you in bank drafts! This warning is now valid for even the bigger and more reputable Playtech casinos.

First I thought this bank draft non-sense was only relevant with the semi-Roguish Playtechs that constantly keep bombing my mailbox with constant reload offers. This group's name's first letter starts with the letter E They spam a lot. I was recently proven that this bank draft non-sense is also valid with the large and reputable sites.

What I mean by this is that the casinos hate winners - they will do whatever it takes to make the payment slower and more annoying so that the player next time decides to gamble it all away or reverse withdrawal.

Recently I played at a big and a very reputable Playtech casino and got the bank draft treatment. The reason I chose them in the first place was because they were reputable and not going to do any tricks. After my withdrawal request I sent them the required documents. Following the confirmed verification they delayed the payments of my winnings by over a week. After the verification I e-mailed them asking why they were delaying my payment. Then finally I got an e-mail from them that the withdrawal was processed by bank draft! I specifically deposited with an e-wallet, and requested the withdrawal back to the same e-wallet.

If I had wanted bank drafts I would have requested them myself. Bank drafts takes ages to arrive (this could be because casinos intentionally delay payments) Banks really hate bank drafts and charge ridicilous amounts to cash them in. Some banks dont even accept them. They ask why payment wasn't done by wire. Bank drafts are also only valid for a short period time so forget about a longer holiday - you have to cash them before they expire.

There's not much a player can do after they choose a casino. You never know when that lucky streak is going come. What players can do is to avoid roguish casinos. I do not recommend any of the Playtech casinos to anyone who wants their payments in a quick and a convinient manner. Even the bigger and reputable Playtechs have gone in their way to insult their players with these bank drafts. I am disappointed in Playtechs.

[vinylweatherman]

Don't play at Playtechs unless you want your winnings sent to you in bank drafts! This warning is now valid for even the bigger and more reputable Playtech casinos.

First I thought this bank draft non-sense was only relevant with the semi-Roguish Playtechs that constantly keep bombing my mailbox with constant reload offers. This group's name's first letter starts with the letter E They spam a lot. I was recently proven that this bank draft non-sense is also valid with the large and reputable sites.

What I mean by this is that the casinos hate winners - they will do whatever it takes to make the payment slower and more annoying so that the player next time decides to gamble it all away or reverse withdrawal.

Recently I played at a big and a very reputable Playtech casino and got the bank draft treatment. The reason I chose them in the first place was because they were reputable and not going to do any tricks. After my withdrawal request I sent them the required documents. Following the confirmed verification they delayed the payments of my winnings by over a week. After the verification I e-mailed them asking why they were delaying my payment. Then finally I got an e-mail from them that the withdrawal was processed by bank draft! I specifically deposited with an e-wallet, and requested the withdrawal back to the same e-wallet.

If I had wanted bank drafts I would have requested them myself. Bank drafts takes ages to arrive (this could be because casinos intentionally delay payments) Banks really hate bank drafts and charge ridicilous amounts to cash them in. Some banks dont even accept them. They ask why payment wasn't done by wire. Bank drafts are also only valid for a short period time so forget about a longer holiday - you have to cash them before they expire.

There's not much a player can do after they choose a casino. You never know when that lucky streak is going come. What players can do is to avoid roguish casinos. I do not recommend any of the Playtech casinos to anyone who wants their payments in a quick and a convinient manner. Even the bigger and reputable Playtechs have gone in their way to insult their players with these bank drafts. I am disappointed in Playtechs.

Well, perhaps this "reputable" Playtech is no longer so, so it will remain true that only "semi-roguish" Playtech casinos do this.

It is clearly a stunt designed to punish players, there is no reason they cannot pay back to an ewallet that has been used for the deposit. Further, there is no reason why they cannot at least offer a wire or CHAPS/BACS electronic payment if their cashflow is causing problems with ewallets.

It is known that Playtech had some kind of dispute with Neteller some while back which caused almost the entire Playtech estate to resort to cheques, bank drafts, or offers of other alternatives.

Please name this casino NOW so that others can learn NOT to play here if their own bank cannot accept a bank draft (unless you are PABing). This practice needs to be addressed and preferrably stamped out, and naming & shaming offenders who CANNOT be sifted out simply by reading the rogue pit and not recommended casinos. The alternative is to AVOID ALL PLAYTECH CASINOS until we have some action on this.

Casinos seem to think this kind of stunt is OK, but how would THEY (managment) feel if they bought something in, say, London - but after paying were told they had to collect the goods from GLASGOW, and NO, they can't simply have their money back because it is "already in the system".

[lots0]

Just to give the counter point.

Some people like to receive their payments by Bank Draft.

Also, if your first payment only took a week with documents being sent in, your doing better than most.

[vinylweatherman]

Just to give the counter point.

Some people like to receive their payments by Bank Draft.

Also, if your first payment only took a week with documents being sent in, your doing better than most.

Quite, but others not only do not like this, they CANNOT because of peculiarities with their own countries' banking systems.

Here in the UK, I don't think it would be a big problem PROVIDED the draft was in UK Pounds. If it was in another currency, then it would be a BIG PROBLEM because of all the various fees and "red tape". Cheques in UK Pounds are fine, costs nothing to pay into personal bank accounts, and the handful of casinos that pulled the same stunt with me did not cause me to pay fees, and only created a delay while the cheque arrived, and then cleared.

The BIG problem is that this stunt is pulled after the fact, and the expectation is that ewallets are the best means to deposit and withdraw - these are not my words, but the words of the INDUSTRY!!

ANYONE from the UK who suffers such a stunt with an ewallet deposit should complain to the Advertising Standards Authority if the casino responsible lies within the EU. The basis of this complaint would be false advertising of the benefits of using an ewallet as stated on the websites of the respective companies. IF casinos are going to pull stunts like this, then players need not go to the bother of using ewallets that lack the various consumer protection measures afforded to Credit cards and VISA branded debit cards. Often, eWallet funds are NOT PROTECTED by the various compensation schemes that protect deposits in banks and other financial institutions. In the current climate, banks going bust are a REALITY, and this scheme has been used on more than one occasion, sometimes just by subsidising a move of savers' funds to a more sound bank. There has to be a questionmark over the security of funds in ewallets, as if the ewallet company went under, all virtual money lodged with them may simply vanish. The fact that this "can't pay back to ewallet" stunt is becoming much more common makes me wonder if there is some underlying problem that us mere players are unaware of at present, and this stunt is the only symptom we are able to see of it at present.

US players know what I am talking about, those that had money in Neteller that simply "vanished" for a year while Neteller pretended they were still processing withdrawal requests "as normal", and the delay was merely down to volume. Complete lie as it turned out, so why should we believe a future problem will be dealt with in any other way.

[cyprean]

Well, perhaps this "reputable" Playtech is no longer so, so it will remain true that only "semi-roguish" Playtech casinos do this.

It is clearly a stunt designed to punish players, there is no reason they cannot pay back to an ewallet that has been used for the deposit. Further, there is no reason why they cannot at least offer a wire or CHAPS/BACS electronic payment if their cashflow is causing problems with ewallets.

Please name this casino NOW so that others can learn NOT to play here if their own bank cannot accept a bank draft (unless you are PABing). This practice needs to be addressed and preferrably stamped out, and naming & shaming offenders who CANNOT be sifted out simply by reading the rogue pit and not recommended casinos. The alternative is to AVOID ALL PLAYTECH CASINOS until we have some action on this.

Thanks for the replies.

The site in question is William Hill Casino. Their new casino has playtech software.

I usually avoid playtechs, but I decided to try because I thought William Hill stood out as reputable. I was wrong.

I am not 100% sure, but after googling around I think they have something do with Joyland and other rogue casinos. Their T&Cs are very similar. Their support is equally bad, and when I tried to call them, each of my 3 phone calls were hang up the same time so they are ignoring calls. They told me by mail that they have something wrong with their phones.

I also made 3 separate e-wallet withdrawal requests and now they are going to send me 3 separate bank drafts. When I ask them to combine the bank drafts, they wont do this. Stay away!

[kavaman]

The New Williamhill also did the same BS with me. I don't get it. I think this is against the money laundering regulations aswell or is it? Joyland, 32vegas etc, are owned by williamhill nowadays if i remember correctly.

kava

[shadow123]

Anyone had problems like this with bet365?
Have only made a couple of small deposits to try out the Gladiators slot
and not been in a position to try a withdrawal (which would have been to debit card). I did have bad experiences years ago with Playtech.

[kavaman]

I think the bet365 group is one of the more reliable places on playtech. They also do their own withdrawals (atleast used to).

[cyprean]

The New Williamhill also did the same BS with me. I don't get it. I think this is against the money laundering regulations aswell or is it? Joyland, 32vegas etc, are owned by williamhill nowadays if i remember correctly.

kava

Shame that a big name, William Hill will go this low and condone this kind of rogue business.

Many gambling operators seem to aquire these rogue businesses. It's just a shame that these big names endorse rogue tactics. PartyGaming is another company, they bought Casino Las Vegas, Magic Box and Casino King. All roguish casinos and customers of these casinos have reported many issues also on these boards.

Anyone had problems like this with bet365?
Have only made a couple of small deposits to try out the Gladiators slot
and not been in a position to try a withdrawal (which would have been to debit card). I did have bad experiences years ago with Playtech.

You should be safe with bet365. They do their own deposits/withdrawals and to my knowledge don't screw their customers but give their customers respect and fast withdrawals to the same payment method. The only other Playtech I could trust my money with is Betfred.

They actually insist on paying to the same payment method the money came from because of antimoneylaundering, or that's what they say. So how come the rogue Playtechs can use any payment method they choose?

Steer clear out of William Hill Casino and their rogue sister sites.

[wangpoker]

Lucky that this william hill playtech casino doesn't even allow Chinese to open an account.

The only other Playtech I could trust my money with is Betfred.

Wofacai casino is accredited here by CM. This is one of the best Playtech casinos.

[Max says: at this date 20090302 this is not true, no such casino appears on the Accredited lists.]