negative databse and charges casino wont back up

**jelsmith** · 15th October 2008, 03:48 PM

I played at a quote unquote MG reputable casino....i deposited $100 got the match bonus and in a few hours was cashing out for 3500.00...after sending in documents 2x's....the next day they locked my account "journaled out" my withdraw...and accused me of having chargebacks HUH?!!?!?!? This is baloney...I never made chargebacks to any casino anywhere EVER!!! I emailed Proc Cyber guess what they refuse to prove it so does the casino....I am really fed up...this is the first and only time a casino hasnt paid me....I did a PAB but after investigating there wasnt much they could do...because I dont think the casino/processor would prove it to them either....They did return my deposit but that really isnt the point...I mean WTF is this negative database they are putting me in? If I had all these chargebacks why wasnt I in there already? SHADY SHADY SHADY.... Is this going to affect my other MG accounts? This is BBBBBBBSSSSSSSSSSSSSSSSSSSSSS

**RobWin** · 15th October 2008, 04:01 PM

Originally Posted by jelsmith

I played at a quote unquote MG reputable casino....i deposited $100 got the match bonus and in a few hours was cashing out for 3500.00...after sending in documents 2x's....the next day they locked my account "journaled out" my withdraw...and accused me of having chargebacks HUH?!!?!?!? This is baloney...I never made chargebacks to any casino anywhere EVER!!! I emailed Proc Cyber guess what they refuse to prove it so does the casino....I am really fed up...this is the first and only time a casino hasnt paid me....I did a PAB but after investigating there wasnt much they could do...because I dont think the casino/processor would prove it to them either....They did return my deposit but that really isnt the point...I mean WTF is this negative database they are putting me in? If I had all these chargebacks why wasnt I in there already? SHADY SHADY SHADY.... Is this going to affect my other MG accounts? This is BBBBBBBSSSSSSSSSSSSSSSSSSSSSS

jelsmith, are you saying you did a PAB with Max here ??

**jelsmith** · 15th October 2008, 04:12 PM

yes....he said they say what they say and there isnt much he can do about it....he tried but they insist i have chargebacks (again which they wont prove) and since they did return the deposit they consider it closed.

**anniemac** · 15th October 2008, 04:34 PM

It seems to me like I remember having to deal with Pro Cyber(sp?) a long time ago when and issue came up about a chargeback. I also didn't have one and they fixed it for me. However, the casino I was having problems with wouldn't let me deposit so the fact that they let you deposit and then cried foul when you won, looks odd.

That said, have you ever used Neteller or Click2Pay? When all this mess with UIGEA happened, banks did kick back charges. Possibly something like that happened to you. But they still should be able to tell you what and when.

Interesting that PAB here didn't get some kind of a response, one way or the other.

**jelsmith** · 15th October 2008, 05:24 PM

I had a neteller a looooong time ago....but if the bank ever charged back anything i certainly never saw the deposits go back into my account...i really feel that they didnt like that i won on $100 my first day at the casino...and that is it period....Proc cyber wont say if i do or dont have chargebacks...so i have to go by what the casino says...which is BS...

**Fleur-De-Lis** · 15th October 2008, 05:57 PM

Why do I have this 'deja vu' feeling about OP/post/thread/title? Is casino in question GrandMondial again?

**anniemac** · 15th October 2008, 06:07 PM

Name and shame, right.

Pro cyber worked with me. Even sent a letter to the place saying I didn't have anything on there. But this was a long time ago. Back when I first started playing.

**jelsmith** · 15th October 2008, 06:17 PM

i didnt name the casino due to the PAB....not sure I could...but no not grand mondial....

**maxd** · 15th October 2008, 06:24 PM

Originally Posted by anniemac

Interesting that PAB here didn't get some kind of a response, one way or the other.

There seems to be some confusion here: the PAB was processed, discussed with the casino, a decision was given and the OP was informed _and_ given the opportunity to write a rebuttal to the casino, which they declined to do.

How does "didn't get some kind of a response" apply here?

@jelsmith: AFAIC the PAB is done and closed, as you well know from the email I sent to you and you responded to. You are free to name the casino or discuss any other details as you wish.

**Casinomeister** · 15th October 2008, 06:30 PM

Let me reiterate - this is an issue the player can take up with DataCash, Villento's ecash processor. This player (according to DataCash) has a global history of chargebacks - (80 - 100% of her purchases). She was able to fly in under the radar when signing up at the casino by changing some of her personal infos. When she went to cash out - oops, she appeared in the database.

Don't think she'll be playing much online anymore - at least not with MGS powered casinos.

Like Max said, we could have gone further with this, but the player has opted to pursue this in a public way instead. Good luck