DaVinci's Gold requesting notarized docs

[anniemac]

Correct me if I am wrong (and I am sure someone will ) but I think I remember having to send in ID documentation before I could make more than 1 deposit at Club World. I know that my account was locked until they got the information. Wouldn't that be the same thing as requesting ID at the beginning of play? Didn't bother me any at the time but I am kinda naive about things like that.

We can bat this around all we want but it all boils down to this, unless and until things change, we have to do whatever the casinos want if we want to continue to play there. Everyone has the option to play whereever they want (except US) and in doing so, have to abide by the rules.

Sucks but true.

[lauram]

With second deposit with club world i got a phone call. Telling me how to send id to them without this they wouldnt allow another deposit. So I went out and faxed them the forms and got it all set up to find out visa wouldnt work so they helped me set up instadebit account. There are a few other casinos that after few deposits hold account off till you forward id. Now after reading this forum
i always send id as i open up a new casino account and i wait till the ok comes in then make a deposit

[pacers31]

Yeah Bryan I too hope someone will step up and add a little more legitimacy to this whole document thing. It seems unbelievable to me that these same casinos that are so concerned with rules and regulations are so quick to take action from US players in clear violation of US federal law. I would think they would want to take care of the customer in as smooth and expedient manner as possible so as not to draw unwanted attention to themselves by jerking customers around and getting in the "news" so to speak at sites like this. Smart money would be to keep providing, we'll keep playing, and keep it as quiet as possible until the atmosphere improves in the online world. Just another angle on this whole ridiculous thing. Sure makes the casinos look bad when they hassle the customer that wins while continually sucking up the same customers deposits no questions asked.

[vinylweatherman]

Originally Posted by pacers31

Yeah Bryan I too hope someone will step up and add a little more legitimacy to this whole document thing. It seems unbelievable to me that these same casinos that are so concerned with rules and regulations are so quick to take action from US players in clear violation of US federal law. I would think they would want to take care of the customer in as smooth and expedient manner as possible so as not to draw unwanted attention to themselves by jerking customers around and getting in the "news" so to speak at sites like this. Smart money would be to keep providing, we'll keep playing, and keep it as quiet as possible until the atmosphere improves in the online world. Just another angle on this whole ridiculous thing. Sure makes the casinos look bad when they hassle the customer that wins while continually sucking up the same customers deposits no questions asked.

This is because they can be selective about which laws to obey. Clearly, they have to obey the laws of their licencing juristiction, but this would not include the US. Publically listed companies have pulled out of the US, since it would not be wise for such a company to be seen openly flouting the laws of another country. Casinos that do take US players can do so because their licencing juristiction and software vendors have no clause preventing it, and they stand to lose a great deal of money if they simply do it themselves on the grounds of obeying laws of all countries, regardless if said countries' authorities can "get them". What is oddest, is that some casinos that accept US players against the UIGEA then quote the money laundering regulations of said USA and other countries as the reason for requiring documents, perhaps notarised. In this case, this is bollox, they have not given the true reason behind their requirements, which is all about not wanting to lose money to "dodgy players".

Club World (above) DO seem to be doing the right thing, which is a compromise between asking for documents on registration and driving away new players, and never asking till the first withdrawal.
I would like to know how much lost revenue Club World thinks this has cost them from players not making further deposits after being asked for ID after the first, yet were legitimate players, and not frauds put off by this early ID request. Other casinos seem to think following this Club World strategy would cause them to lose player revenue to such an extent that they are willing to "bend" the money laundering regulations by only requesting ID upon first withdrawal, however much the player has deposited.

As for "F U Clauses". Yes, pretty much every business has one (or more), HOWEVER, unlike online casinos, such companies can be ordered by the courts to strike out such clauses if they are deemed to be unfair, or the contract too one sided in favour of the business. UK banks have just had their own "F U Clauses" which they used to charge £25 for going overdrawn by as little as 1p ruled as reviewable under consumer "unfair consumer contract" laws. This could mean them having to refund all these "confiscations" that they have made for these various "services".

Online casinos are not answerable, for the most part, to the courts, but only to voluntary codes, such as eCogra, where they are members. These voluntary regulators, unlike courts, cannot FORCE them to pay up, but can only expel them from the scheme as a last resort.

Casinos licenced in the EU MAY be answerable to the courts for their actions, but it would take players to bring a case, or sufficient complaints to warrant the authorities to bring one on behalf of consumers, which is what has happened to our banks.

[hakapuku]

Very good point, vinyl. It is a double standart action by Bellerock entertainment.

[BBKPoker]

I haven't really heard much about rival, but all of the affiliates I still communicate with, say that Bellerock requires notarized identification from literally everyone who withdraws from them, and many of them have dropped promoting Bellerock altogether because they are tired of having to apologize to people who are waiting several weeks for them to approve documents, and frequently rejecting even those who take the time to go get them notarized.

Doesn't really surprise me though, we've seen Microgamings go generally downhill with a few stellar and consistent exceptions (32red, etc) and Bellerock/Trident (who is Carmen Media owned) have had a number of issues on here as of late.

[catrina m]

Hard to withdraw casinos will eventually cease to exist

hopefully

This thread gave me enough info to never risk my hard earned money there.

[Edward D. Wood]

Originally Posted by vinylweatherman

Club World (above) DO seem to be doing the right thing, which is a compromise between asking for documents on registration and driving away new players, and never asking till the first withdrawal.
I would like to know how much lost revenue Club World thinks this has cost them from players not making further deposits after being asked for ID after the first, yet were legitimate players, and not frauds put off by this early ID request. Other casinos seem to think following this Club World strategy would cause them to lose player revenue to such an extent that they are willing to "bend" the money laundering regulations by only requesting ID upon first withdrawal, however much the player has deposited.

I must admit that I was really pi**** after the frist deposit at ClubWorld..and the message..first send ID then you can deposit. BUT, after a few deposists and withdrawals later - that politic is really a step forward.
Did it cost them players? I don`t think so. They players (like me) still come back - cause the withdrawal is really quick. And on the other side - the amount of fraudsters (or how you say to them) in their player-database is low.
As I said in another thread. There is no need for a processing time for a withdrawal. Check the ID of the player before depositing...I think Inetbet do the same. (?). In long term you will loose players when they start to feel that the payment is on hold, because they want you to reverse your paying. And if you have any question you notice that in some (or more) casino, the word chaos and "i am just the pencilpusher here" are reaching new heights.

And so...

[kernow]

Just to update this thread:
I submitted the notarized documents to them almost two weeks ago and so far have not had confirmation that my account is ready to withdraw.
They tell me they have tried to call me on many occasions but I haven't had any missed calls or messages despite giving them my current contact details.
I submitted another withdrawal request 2 days ago, no action so far.

Obviously a 5 star service from this casino

[kernow]

STILL no action from this terrible casino.
I have had TWO replies to my last SEVEN emails over the last couple of weeks or so.
It is now coming up for THREE WORKING WEEKS since I sent them the notarized documents they insisted on.