DaVinci's Gold requesting notarized docs

[maxd]

Sounds like it might be a cookie issue. First suggestion is to log out and log back in again.

FYI, I'll PM the CM so he knows about this ASAP.

As to the Notary thing ... do they have Yellow Pages in the UK? If so try looking in there, you'll probably find more of them than you can shake a stick at. Back in Canada there were more listings for Notaries then there were for garages and used cars.

As to the bank stamp thing I couldn't say, but ask the casino people. They'll know what they're willing to accept.

[kernow]

Originally Posted by maxd

Sounds like it might be a cookie issue. First suggestion is to log out and log back in again.

FYI, I'll PM the CM so he knows about this ASAP.

As to the Notary thing ... do they have Yellow Pages in the UK? If so try looking in there, you'll probably find more of them than you can shake a stick at. Back in Canada there were more listings for Notaries then there were for garages and used cars.

As to the bank stamp thing I couldn't say, but ask the casino people. They'll know what they're willing to accept.

Thanks, I did log in/out earlier but didn't work.
I've just tried again, however, and it's working now.
And as for the notaries: oh yes, silly me, there are thousands! 31 within 5 miles of my house!

[maxd]

Originally Posted by kernow

... there are thousands! 31 within 5 miles of my house!

Ya, that sounds about right. Don't be surprised if some of them seem a bit dodgy. After all they take money to look at a couple pieces of paper, whack them with a stamp and note it in a ledger somewhere. As long as they're up to that task who cares what their personal habits are.

[catrina m]

I do not have a problem with producing my ID ( drivers liscense) my utility bills to prove I live where I say I do, but that should be enough.

To go find a notary public and pay them to notarize goverment issued identification is going too far.

If I won 10k, sure, I'll get my cats paw print notarized if need be, but it seems to me a clever way for a casino to stall your withdrawal.

How do you know which casino will ask for this? I have played at first web for at least 2 years, but not lately. When I finally do win a small amount back, I get hit with a document request. I still live in the same place and my name is still the same as the last documents I sent in. I wan't my withdrawal now, not 2 weeks from now. And I do not want to call support and be told they didn't receive them. It all seems like delay tactics that really makes you wan't to break out the visa and go through it all over again.

Will I have to do this every time?

I have a list of casino's I have cashed out at and trusted them. Then click2pay abandoned the US.

I thought quicktender was a good solution so when I started using it I played only from my list of trusted casinos that already had my documents.

It is growing smaller

The casinos don't trust the players, the players don't trust casino's that act funny with their money,

Who can you trust anymore?

If I get asked to notarize a govt. issued ID and resend it I will wait for govt. regulation before I play again.

[kernow]

Well I think that I can go to my bank and get them to stamp and sign a copy of my ID for me for free.
Anyway, I'm going to try and get them to do it for me as soon as I can find somewhere with a colour photocopier.
DaVinci's have said that a bank certified document will suffice, so the PAB is more a matter of principle than anything, as hopefully the problem itself will be resolved soon.

[GrandMaster]

Originally Posted by bellerock

The demand for ID verification is growing all the time. Most reputable casinos in reputable jurisdictions are required to adhere to specific anti money laundering codes and with the release of the latest directive the requirement for verification is only going to grow.

Please note that the verification request is not only made if fraud or ML is suspected but is required as soon as any number of flags are triggered. Players must please keep in mind that when documents are requested we are not accusing them of anything untoward, we are simply meeting our AML requirements. We could lose our license if we cannot produce the required documentation for the regulators if a trigger has been activated.

Please follow VWM's advice and have the correct documentation available as it is only a matter of time before most of you will be asked by a casino for verification documents and possibly to have them notarized.

Could you quote where exactly the AML regulations or lincensing requirements specify notarized copies? You can certainly open and operate online bank accounts without them.

Furthermore, do you really need things notarized? If you want some kind of paper trail and verifiability, why is a solicitor or a commissioner for oaths in the UK not acceptable, which would be much easier and cheaper for players? Do you also realize that in some states of the US notaries are explicitly prohibited from notarizing documents, and they only notarize signatures on documents.

Originally Posted by vinylweatherman

Getting documents notarised in the UK should not normally be expensive, but you have to know where to go. A solicitor will usually charge a fortune, but their are cheaper ways, such as a "swearer of oaths" (Notary), who will charge around £5 per page/copy. The Notary will photocopy the document, and then attach a seal to signify they have "Notarised" it. ONLY where a request for NOTARISED documents has been made, does a photo become relevant, as the Notary will have the opportunity to meet the applicant in person, and can notarise that the photo on the document matches the applicant.

A solicitor or a commissioner for oaths is not a notary (in general) and cannot notarize documents.

Originally Posted by maxd

S
As to the Notary thing ... do they have Yellow Pages in the UK? If so try looking in there, you'll probably find more of them than you can shake a stick at. Back in Canada there were more listings for Notaries then there were for garages and used cars.

I know that in the US every bank teller and his dog is a notary public and it may be similar in Canada, but they are much thinner on the ground in the UK. The full listing of notaries public England and Wales can be found at http://www.facultyoffice.org.uk/Notaries2.html, there are about 750 of them for about 50 million people with about 1/3 of them in London. There must be many small towns and villages which have a solicitor, but no notary public. Notaries public also tend to be quite expensive, since most of their business consists of foreign trade and shipping, where it is important that the documents be acceptable in a foreign court but an extra £50 in costs is not going to make a difference.

[Kenny Lingus]

Originally Posted by Casinomeister

But if your winnings are $1000 plus, then expect to produce your passport or DL, and you'll be signing forms from the US IRS.

Online is similar, asking for documentation would drastically slow down the sign-up process probably by days.

Be honest with yourself - I would guess that 99% of you would skip that casino and go to one that doesn't require ID upfront.

So what are you complaining about?

I guess my question is why are verification documents needed at all?

The only reason the B&M casinos require ID after a win is when the win is big enough so that they legally have to get the info so that the player has to pay taxes on their winnings. Online casinos do not have this issue to contend with.

At a B&M casino, when the funds to play with are either brought in to the casino in cash or your ATM is used, you do not need to show that the cash is "yours".

When you use one of the credit-card based "insta-charge" systems, you are required to show your ID to prevent fraud up-front, or you do not get the money.

My point was that online casinos don't seem to care if there is any fraud involved when they get your money, only when you try to claim your winnings. It seems just a tad self-serving to me. I mean, really, what's the point?

I gave Bodog several thousand dollars over a 12 month period two years or so ago. They never asked for any ID. But when I tried to cash just a couple hundred dollars, I was required to produce copies of both debit cards I had previously used to deposit at their site, even though I hadn't used the cards to deposit in some time. For what purpose?

I'm sorry if I am missing the point, but I'll ask my question again: For what reason is this practice legitimate? And why is it OK to accept deposits without ID to prevent fraud, but require it only at cash-out? What exactly is the purpose?

[catrina m]

How many withdrawals are given up on because the casino flexed its right to change the rules muscle?

How many people were denied good faith " I will deposit, you will pay me" transactions because they no longer wanted to spend the time to pursue what is supposed to be thiers, but grew tired of the runaround?

I came here to this forum because I was getting casino slang for " If you wan't paid we are going to put you through hell to get it"

WHY?

Why is it that deposits are made and solicited and spammed after without first telling the depositor what a bitch it is sometimes to feel good about winning after you have had to fight to get it.

Buisness is buisness, people are useless numbers that complain when they get lucky and are supposed to get paid.

It hasn't changed at all for the better in online gaming. And I wish someone would change it and make the money but treat the players with the respect they deserve because without the deposits your just a funky website that hasn't changed in years

[thisisvegas]

Online casinos are becoming more accountable especially in the jurisdictions where they have gaming licenses. Asking for documents is important for numerous reasons, such as fraud and possibly underage gambling. More important it is easier for people to try to play under someone else's identity and even worse is identity theft. Stuff like this occurs more than you think and if we never had this policy to request documents I am sure we would have seen shadier activity. Once again if you don't like these policies then don't play. I don't get why players have to try to trample on Rival casinos as if they exposed a big flaw, I don't see other managers on here fielding these questions when they have different software but the exact same policies.

John

[thisisvegas]

To answer Kenny's question about not forcing ID at the front door well if thisisvegas were to do that you can bet that many players would go somewhere else where they can play almost instantly. An ID check at a B&M casino can be done instantly, docs can take a day and if 99 other casinos will let you play and take ID after you cashin then this would be silly to try to do this. On top of this if you cannot produce ID when cashing in a real casino or online then why would you deposit or gamble in the first place? If you really care about getting your winnings I don't think showing ID is that big of a deal.

John