Winward Casino - matter that is no longer wanted or needed

[apwd]

There is no way to paint a rosy picture for this "casino".

The methods they will employ in an effort to make sure you go unpaid know no limits.

Let me begin by stating their withdrawal policy is straight from the Middle Ages, but once you actually get to the point where you are ready to withdraw, then you see the whole beauty of their system. As many of you know, they only process withdrawals on Monday. Apparently their "financial team" is not capable of working more than 1 day per week. This should immediately be recognized as a red flag, as there are no other casinos I have ever dealt with that have a system that even closely resembles this. If they deny your withdrawal request then you must wait until the next Monday before they will give you another try at it.

Then they will employ a litany of excuses to deny any request, and they will be as obscure as possible in letting you know what needs to be done to actually get money from them. First they will tell you they do not have your documents even after you sent them days before. Then they will tell you that you didn't wager enough to meet the bonus requirements (amazing because no bonus was actually given). Then after 4 weeks of canceled withdrawals they will finally tell you the most absurd thing ever dreamed up by an online casino: You must wager 20 times your deposit even if you did not receive a bonus.

It is a farce that this place calls itself a casino. Winward is a scam dressed in casino clothing.

[lauriejim]

are they in with breakaway casino?

[TDTAT]

Originally Posted by lauriejim

are they in with breakaway casino?

They are with Slots Village I believe.

[lauriejim]

Originally Posted by apwd

There is no way to paint a rosy picture for this "casino".

The methods they will employ in an effort to make sure you go unpaid know no limits.

Let me begin by stating their withdrawal policy is straight from the Middle Ages, but once you actually get to the point where you are ready to withdraw, then you see the whole beauty of their system. As many of you know, they only process withdrawals on Monday. Apparently their "financial team" is not capable of working more than 1 day per week. This should immediately be recognized as a red flag, as there are no other casinos I have ever dealt with that have a system that even closely resembles this. If they deny your withdrawal request then you must wait until the next Monday before they will give you another try at it.

Then they will employ a litany of excuses to deny any request, and they will be as obscure as possible in letting you know what needs to be done to actually get money from them. First they will tell you they do not have your documents even after you sent them days before. Then they will tell you that you didn't wager enough to meet the bonus requirements (amazing because no bonus was actually given). Then after 4 weeks of canceled withdrawals they will finally tell you the most absurd thing ever dreamed up by an online casino: You must wager 20 times your deposit even if you did not receive a bonus.

It is a farce that this place calls itself a casino. Winward is a scam dressed in casino clothing.

........so if you do not take a bonus they make you wager your money 20 timesthat sucks, note to self: stay away from this casino

[TDTAT]

I made this group "not recommended" at my site after reading
some complaints about a year ago here at Casino Meister if I remember correctly.. and their terms were silly

They may even be on CM's crap list, I am not sure.

[winbig]

They're not on the Rogue list nor the not recommended list...

Why!?!?!?


FWIW, I've seen alot of casinos apply a 1x WR to all deposits, which is reasonable, but 20x?

[Shocked]

Originally Posted by winbig

FWIW, I've seen alot of casinos apply a 1x WR to all deposits, which is reasonable, but 20x?

Have to say, but I don't think putting any requirements on a simple deposit is reasonable in the slightest. It's bad enough that we have to jump through hoops to get some of the reputable casinos to pay out (i.e. giving them enough information to commit identity theft easily) when they make it so very easy to give them money..but a WR on a straight deposit?!? If I heard that from a Casino I'd deposited at, they wouldn't be getting a penny from me in the future.

[winbig]

Originally Posted by Shocked

Have to say, but I don't think putting any requirements on a simple deposit is reasonable in the slightest. It's bad enough that we have to jump through hoops to get some of the reputable casinos to pay out (i.e. giving them enough information to commit identity theft easily) when they make it so very easy to give them money..but a WR on a straight deposit?!? If I heard that from a Casino I'd deposited at, they wouldn't be getting a penny from me in the future.

I have to respectively disagree...there's legit reasons for having a 1x turnover on any deposit without a bonus attached to it.


Some respected casinos have this 1x rule in place to cover their ass. Why should they be a clearing house for money laundering?

[apwd]

I have no problem at all with wagering my deposit in full. Obviously anybody who legitimately wants to gamble at a casino is going to put their money in play at least 1 time. In my particular case I received no bonus and I withdrew considerably more money than I deposited after wagering considerably more than my deposit. It is apparent to me that they simply want to go to every extreme to make sure that nobody withdraws. The policies of this company are by far worse than any other casino not currently considered "rogue".

When I requested in writing that I receive no bonuses, this was their response...

Please note that we would like to ask you why is it that you want to request
such a thing, since the bonus is a service we offer for our players to
further enjoy our site.

It makes me laugh every time I see it..."further enjoy our site"...LOLOLOL.

[maxd]

FWIW, the so-call "rep", MissMD, has been AWOL (both PM and email) for several weeks now. That don't look so good.

See also "Winward Casino complaint".