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12th November 2007, 09:58 PM
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Empirecasino won't pay me.
Hi, In may 2007 I've played at empire casino and I ended up winning some money. I placed a withdrawel of 345 euro's on the 24th of may and I am waiting for it to be in my neteller ever since.
I have contacted them several times now, but the livechat keeps saying that they are doing everything that they can and that there has been a delay and other bullshit excuses. The withdrawels are handled by clickcashier, I have mailed them several times now but they just ignore me. So here is a good advice to all you guys: NEVER PLAY AT EMPIRE CASINO! 
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21st January 2008, 10:26 AM
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21st January 2008, 11:14 AM
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This is the old Playtech and Neteller thing again. These are NOT "technical issues", it is Neteller - the casino's processor has been unable to satisfy Neteller's security requirements to be able to have a merchant account with full priviliges. This means that they cannot fund it with new money, and have to rely on further players making deposits via Neteller so that they can pay players out through Neteller.
To test this, see what they say to queries about accepting a cheque, even though it could take ages to turn up. If they seem happy with this, and the cheque turns up, it rather shows that my explanation is probably the correct one. If, however, they seem unable to pay by ANY means, then suspect financial, rather than technical, problems.
__________________
http://www.vinylweatherman.net The woefully out of date guide to Fruit Machines on the UK Motorway network.
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28th April 2008, 08:24 AM
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Kempe, try our Pitch a Bitch. It doesn't take long to fill out the form and send it. I could probably get to it and have it submitted for you by the end of the day.
__________________
Useful links: Accredited Casinos & Poker ~ Casino Reps ~ Rogue-spotting ~ Warnings ~ Rogue Pit ~ Pitch a Bitch & Past PABs ~ Forum Rules NEW: Pitch-A-Bitch FAQ ~ Want 2 minutes of great advice for your next PAB? Read the PAB DO's and DON'Ts.
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8th October 2008, 09:58 PM
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9th October 2008, 03:06 AM
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