Ritz club

[Simmo!]

Originally Posted by gfkostas

Simmo can you get me a contact there who has the authority to deal with this minor issue quickly? Many thanks

I'll see what I can do on Monday gfk.

[nikest]

i am surprised. i do get check in pounds , and my bank in canada will accept that check. some of the banks might put a hold for 30 days.but i am sure bank should be able to accept that check,.

[chuchu59]

Originally Posted by lydia

That's funny... I recieve a couple of checks from some casinos (eg. Lasseters), but it was taken care of for cashing in Germany (they wrote on the checks the name of some german banks, where I could cashin - it was not my bank, but I didn't have a problem).

Maybe you could find a brunch office of british bank in Greece? Eg. - in Germany there is City Bank - an american bank.

P.S. I still understand your frustration..

Ah, Lasseters. Though I havent been playing there for a few years mainly due to their rather lousy games and graphics, I simply loved their cashouts. I received cheques in Hong Kong dollars and they could be accessed to within 1 working day. When I receive USD cheques, it took more than 30 days for clearance.

[gfkostas]

Originally Posted by nikest

i am surprised. i do get check in pounds , and my bank in canada will accept that check. some of the banks might put a hold for 30 days.but i am sure bank should be able to accept that check,.

My cheque has a writing on it which says that it is only cashable in Britain therefore there is no way my bank can accept it.


Any news Simmo? thx for helping out

[gfkostas]

This casino should be stripped from all reputation and prestige taken indirectly from the landbased casino. They are simply useless when they cant even reply a single email

[gfkostas]

I've been trying to telephone them but their lines are dead and nor do they reply my emails. Help!!!!

[uungy]

I wouldn't worry about them too much! They are based in the UK, so you have to call them British time (working hours) as far as I know. They are Crypto, but unlike the others, they have their own system, but the accounts are managed by the central Crypto's. So they have their own customer support, ehich explains why you can't get through to them.

Don't try emails, you won't get much of a response, just give them a call, during the day, is the best (they are open all night too, but take time to get through sometimes)

[gfkostas]

Originally Posted by uungy

I wouldn't worry about them too much! They are based in the UK, so you have to call them British time (working hours) as far as I know. They are Crypto, but unlike the others, they have their own system, but the accounts are managed by the central Crypto's. So they have their own customer support, ehich explains why you can't get through to them.

Don't try emails, you won't get much of a response, just give them a call, during the day, is the best (they are open all night too, but take time to get through sometimes)

I've tried to contact them at different times but I get no response whatsoever. CM do you have any contact with authority there?

[Agamemnon]

Just as a bit of trivia to show you're not alone. (is it being in Greece that tends to confuse them or what?.... )

I have a Barclays Bank check sent out by Stanley Entertainmet that is also payable only in Great Britain (even though they clearly know I am in Greece) which is also double crossed to mark acount payee only (making it impossible to cash it without an account).
It's dated February 2006 and is for the amount of 60 EUROS!!!
Yep, you guessed it... not only must I fly over there and get paid in Great Britain but I should also have a Euro account in Great Britain.

The check is dated February and as this has been a very busy year for me I didn't do anything about it other than laugh.

A measure of kudos to them however, since I recently received an email from them to the effect that they noticed I didn't cash the check and would I like to be paid in my Neteller account?

So if worse comes to worse gfkostas just wait around 6 months untill they figure out you haven't cashed the check....

[hazza_b]

Why are you to up tight, only 67 euros?? as you say a few posts back?