William Hill Doesn't Pay

**pinkycat** · 30th August 2011, 03:04 PM

I deposited 36£ into my William Hill account, made it into 1100£, sent them my documents, they approved them and I still haven't got paid and it's been weeks.

**rainmaker** · 30th August 2011, 03:45 PM

.

You can contact the William Hill rep here. Not sure if he can help, but you can try

**pinkycat** · 1st September 2011, 12:20 AM

I did, still no reply. Anyone having problems with them?

**Marie2473** · 1st September 2011, 12:59 AM

I havent played there lately but when I did, I never had any problems at all.

**chuchu59** · 1st September 2011, 04:04 AM

Originally Posted by pinkycat

I deposited 36£ into my William Hill account, made it into 1100£, sent them my documents, they approved them and I still haven't got paid and it's been weeks.

Since you posted in the bonus complaint section would you care to elaborate on the bonus you played with and whether it is possible you breached their terms and conditions. If say, you deposited and got a bonus and bet the whole amount on roulette its likely your winnings will be voided. Approval of documents does not necessarily mean you will get paid if you did not adhere to the bonus terms. Let us know a bit more.

**pinkycat** · 2nd September 2011, 05:38 PM

I am certain I didn't breach any terms. I played slots. Every time I email them, they reply that they are waiting for the security department and it's been weeks.

**SlotMonster** · 2nd September 2011, 10:01 PM

Originally Posted by chuchu59

Since you posted in the bonus complaint section would you care to elaborate on the bonus you played with and whether it is possible you breached their terms and conditions. If say, you deposited and got a bonus and bet the whole amount on roulette its likely your winnings will be voided. Approval of documents does not necessarily mean you will get paid if you did not adhere to the bonus terms. Let us know a bit more.

You may be right, chuchu, but anyway even if the OP did break any rule - William Hill shouldn't stay silent. Their Rep would better to step in and shed some light on the issue.

**petro** · 5th October 2011, 03:06 PM

William Hill still owe me money.
It is only a small amount that I haven't been bothered with but it pesters me.

**KasinoKing** · 6th October 2011, 10:45 AM

Originally Posted by pinkycat

I am certain I didn't breach any terms. I played slots. Every time I email them, they reply that they are waiting for the security department and it's been weeks.

Time to Pitch-A-Bitch?

First please send the casino representative (if they have one here) a Private Message about your problem.
Reps are listed here: http://www.casinomeister.com/forums/showroster.php

After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

Before you start, make sure the casino in question is NOT in the Rogue Pit or on the No Can Do list.
(William Hills are not on those lists - I've already checked)

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

KK