Party casino not paying because of Terms violations!

[papadol3]

The only Issue I have with Party Casino and the reason I submitted the complaint is because it was not clear, it was far from being clear.

I did check the terms of the bonus I received, in the promotion terms they didn't say anything about this 70% rule, look at my first post, I do admit that after the casino digged for me in the really long and small font, very long and small font please check yourself.

The issue is that considering the fact the deposit I made was larger than the 100% they give, I made a deposit of 500 and got 300 bonus if I remember well, and considering the fact 40,000 in extra wagering was given to them, and condiering the fact the 70% was not at the promotion terms, when you add all those facts together I feel they should have paid.

Why are there promotion terms section ??? give the general terms to read, why didn't they warn players in the promotion terms ??

I never said I was 100% right, I just played as I play everywhere using basic common sense and based on the promotion terms and type of bonus.

Everybody here say, forget it you breached the terms, they never going to pay you, I say Ecogra, Casinomeister, Max, the users here not supporting my points, they are all wrong.

Why they are all wrong ? because if you want to apply such drastic action, you should put it in the promotion terms or adjust the software exactly as they adjusted the software not to count red and black bets.

This is why I think you are wrong and I am right in my case for at least getting paid part of my cashout

[zanzibar]

First, thanks CM for clearing up when the bets were placed. I feel sorry for you papadol3, but I don't think you have a leg to stand on now we know that.

The part that makes me passionate is the knock-on affect to the 'average' or 'recreational' player who just wants a few extra bucks to gamble with in the hope of hitting something nice to take home. The casinos have had to cast their 'nets' so wide as a result of exploitation by the players mentioned above, that other 'innocent' players get caught in it as well. In some circumstances, it may be that a player accidentally breaks a term, and let's face it we're all human.

This is spot on Nifty. The main problem I see is that the average recreational player is the one most likely to skip reading the terms and consequently get burned by them. The bonus hunters know to read them and make sure they stay within them so as not to jeopardise a win. As do many of the posters here who are probably among the most savvy online gamblers. Its important to remember that not all players are so experienced. Casinos themselves are not blameless - if they don't want people trying to win on their bonuses then don't offer them.

I am glad to hear that Party are going to try to fix their terms. It would be even better if they programmed the limits into the games themselves.

[rainmaker]

First, thanks CM for clearing up when the bets were placed. I feel sorry for you papadol3, but I don't think you have a leg to stand on now we know that.

You feel sorry because he was caught ?

This guy got exactly what he asked for. 400 on his first bet, c`mon zanzibar

[FreeDomme]

I doubt this casino is new and somehow placed the caveat in the middle of the mud by reason of ignorance. It is negligent at best. And I doubt the player is a bingo housewife playing for nickels here and there, but due diligence was done in reading the bonus terms and possibly scanning the general terms for percentage signs.

A little balance in hindsight rather than 'hating the player' seems in order. It seems some people think advantage players are cheaters. I just don't understand, is it sour grapes because they beat the house more often?

Sorry for the players loss but it has done some good for all of us if the casino is going to get honest now and put promotional terms in the bonus terms of an offer.

[zanzibar]

I feel sorry for him that he won that much and didn't get to keep it. The casino is within its rights to confiscate the winnings but that doesn't mean I like the rule or approve of it.

When you say "he got caught" - you make it sound like he was cheating or something. He did not hack their server, or change the game rules or payout, or play a game without a house edge. So what if he was an advantage player? He did not turn the odds of the game in his favour. He is a victim of a few things: his own ignorance, a player unfriendly clause, and software that did not prevent him from trapping himself like that. Maybe if he had seen the rule he might have bet 69% and still won. So yes I don't see what is wrong with saying I feel sorry for him?!? Have a little compassion man!

Let me ask you this. Do you think Party refunds any player who comes in and bets over 70% of their bonus and loses? cmon rainmaker

[jod5413]

Nevermind, It is all figured out! Thank Heaven!!!

[Realitybitez]

Max, dont get hurt, I am not trying to hurt your feelings, but I strongly feel you developed hate to players who submit pitch a bitches and complaints about casinos.

This hate and unpleasant EMails and thread is bold and can't be missed.

Look at your style and try to understand what I mean.

There is a poor player here, it is quite obvious the term was hidden look how long their general terms are, look how you write the of course... of course of course


The style and way you reply show you just tired of dealing with unpaid players and you come with a strong taste when you start to deal with complaints.

I am not going to change you but seriously, you might be a great person but dealing with complaints is not for you.


This is something Casinoemster should read my words and decide, I am sure he can feel the same, not feeling it means you are human being without feelings.

I am very sorry max but in this case the player is really poor and you shouldnt treay him like that even if you know how much fraud there is and the amount of fraud you and casinomeister have to deal with that brought you to that hostile attitute

The only of course I would add, is that OF COUSE THE PLAYER SHOULD SEE PART OF HIS MONEY, MAYBE HALF OF WINNINGS DERIVED FROM HIS DEPOSIT, THIS IS THE ONLY FAIR RESOLUTION

Since he wagered 40,000 more, thats huge amount, I am not against you, I just think you should read my words and think again and hopefully change your decision.

Not paying anything is bad practice, bad decision, bet people, bad casino no matter how much fraud they have to deal with

He cant be that poor if he can afford to do $500 deposits at a time Just saying

[bedanec]

This is old thread, but it was something I found after searching around a bit after reading those unclear terms of Party Casino.
To comment this thread, I cannot believe people actually think OP deserved not to get paid out. The terms and conditions clearly did NOT state such a bet is forbidden, but gave that an example of what COULD be an indicator of a player that only plays to abuse the bonus. The problem with the terms is, that they clearly imply the only wrong thing is to try to abuse bonus given by them, by only playing to getting the bonus paid out. For example, depositing 200€, getting 200€ bonus and then playing various strategies only to stop playing at 380€ and paying out what is actually a loss, but getting a profit with a bonus. You wouldn't do that if you had deposited 400€. But if you had 800€ (OP), 400€ bet would be pretty normal. So if it went to any normal (western) court, the only thing OP would have to prove is that his style of play is not only aimed to cash the bonus, but normal style of play with 800€. Which wouldn't be too hard.
Sure OP did make a mistake not to read the terms properly (which of course isn't an excuse or the fact that the term isn't really exposed), but how can people actually be with the casino on this? Normal reaction of someone who read the terms would be that he is either unlucky or stupid, in both cases it was clear in the terms that bonus is only there to fuck up people like him.

Anyway what I'm wondering is, did anyone even get paid out after receiving the bonus? From reading them, it seems they can call any type of play being aimed at abusing their bonus system and just not paying you out at all.

Also, totally off-topic, is there a site that lets you play roulette with a non-restrictive bonus. I'm not saying allowing you to bet both red and black (for example) just to get enough play-through, but letting you play a normal roulette game with a bonus. Everywhere I checked they either didn't include roulette in the bonus, or have some hard max-bet limit.