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Thread: Betsson & Betsafe Not Paying Me LIGITIMATE Winnings

  1. #11
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    Quote Originally Posted by jamaica1981 View Post
    I don't 'always' get into trouble, like I said, I have played at a few other casinos, these are the problems I have had. I'm sure gamblers can appreciate how some players are unluckier that others.

    I can assure you my ID's are not fake. I was quite astounded a registered company would make such an accusation. I will take a scan of my passport at any angle they like, it's real, along with my licence!
    Might as well, even if you don't like the idea. It will give them less scope for claiming your ID is fake.

    You could also inform DVLA that a "listed company" has claimed your licence is fake, and express to DVLA that you are not happy that they have supplied you with a licence that does not pass verification checks, as it is accepted by the UK government that the driving license IS an accepted form of Government issued ID in the absence of a formal national ID card. The government do not actually LIKE companies having hold of scanned copies of passports, as a fake passport can cause more risk to "national security" than a fake driving license - which whatever else you can pull off with one, it will NOT get you past border controls. Complaints of this nature should go to the Information Commissioner, who will collect evidence regarding the extent of the problem of private companies DEMANDING passports before releasing the property of the customer, or providing a service. If the government feels the problem is bad enough, laws will be passed that would make it a criminal offence for any private company to ask for, or even receive, a customers' passport.

    The problem is down to internet firms being LAZY, and taking the easy route, rather than paying the expense of carrying out it's own INDEPENDENT verification that would not rely on "paper documents".

    If you have the newer biometric passport, the risk is lower, because part of the design has removed information from the printed page, rendering a copy less useful to a fraudster. There is now a chip that contains this information, and it is read by a scanner at border crossings.

    Recently, the design of the UK drivers license was changed to make it harder to forge. The main change is that the photo is only printed in Black & White, the colour original being held on a DVLA database. This prevents someone from changing the address of a driver to assist in ID theft, as they will have to produce their copy of the colour original of the photo, and cutting out/copying the photo on the document will no longer work (it's B & W).

    These changes would also make it harder to scam online casinos with stolen ID documents, but it does NOT stop them from being scammed by completely fake ID documents, which are easily obtained over the internet, along with "make your own" kits.
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  2. #12
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    Quote Originally Posted by jamaica1981 View Post
    I don't 'always' get into trouble, like I said, I have played at a few other casinos, these are the problems I have had. I'm sure gamblers can appreciate how some players are unluckier that others.

    I can assure you my ID's are not fake. I was quite astounded a registered company would make such an accusation. I will take a scan of my passport at any angle they like, it's real, along with my licence!
    I don't think you are going to get anywhere with your problem here in this thread.
    So I strongly suggest you Pitch-A-Bitch.

    First read the PAB FAQ < Click there.
    Once you know what is expected of you, Pitch-Your-Bitch!

    Good luck, and please come back & tell us the outcome of your PAB when it's finished.

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  3. #13
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    Betsafe asked me for 2 IDs even tho' my account was verified ages ago.
    I've sent them what they asked for and that's the end of the story.

    If OPs documents are legit, PAB should help as all in all, this seems like an easy case, that requires just some mediation.

  4. #14
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    Yes, I agree with KasinoKing. Do a PAB if you really think you got a case.

    Just a comment to vinylweatherman. The Betsson group AB is a Swedish company listed in Stockholm.

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    Quote Originally Posted by rainmaker View Post
    Yes, I agree with KasinoKing. Do a PAB if you really think you got a case.

    Just a comment to vinylweatherman. The Betsson group AB is a Swedish company listed in Stockholm.
    In that case, they had better be RIGHT about the OP's ID being a fake, else it will look bad for them, like they are just trying to find excuses to avoid payment.

    On the face of it, looks like they got their butt kicked by an advantage player, and don't want to pay out.
    Only a PAB will get to the bottom of this, but as they are not accredited, the "one shot rule" applies. There is also the option of complaining to their licensing body, but if it is Malta, don't bother
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  6. #16
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    Yes, their casino lisence is from our "friends" in Malta


  7. #17
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    Quote Originally Posted by vinylweatherman View Post
    OP has received a concrete allegation that their ID is fake, so if OP can prove their ID to be genuine, the casino's case falls apart.

    From the tale, OP looks like an "advantage player", and one who reads the terms too. The operator realises this, so looks to see if there is any way to wriggle out of payment. Since they already have OP flagged as "advantage player", they are going to take a much closer look at gameplay, and validity of documentation. At this point, they will be looking for signs of non-cooperation from the player, and will take any they find as a sign that they have not just an "advantage player", but a potential "multi-accounter" too.

    Operators often run several casinos, and will compare data between them. This allows them to look for patterns of what they consider "abuse", or playing "not in the spirit of the bonus". One classic pointer to this is a player that sequentially signs up at all their sister sites, playing ONLY the welcome bonus, and then moving on - although not against the terms, it is certainly "not in the spirit" of the offers, not something well tolerated here as an excuse for non-payment, so DO PAB.

    If Max also finds your ID to be fake, you are screwed, but if he finds the casino's evidence for this insufficient, THEY are in a spot of bother, as suddenly switching excuses once the first has been disproved is another thing that doesn't go down well.

    In the meantime STEER CLEAR of ALL Net Ent casinos, as you are likely to be on a software wide "flag" for fraudulent ID.

    I also doubt that you are all that "new" to online gambling, given your level of knowledge of "advantage bonus strategy"
    All of above is very true.

    If you are flagged you are flagged. Correct me if I am wrong but you do seem to be an advantage player - one who casinos want no action from.

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    Quote Originally Posted by rainmaker View Post
    Hello,

    As I have talked to Nifty about before, it is strange how some people "always" seems to get themselves into problems. While most players can gamble for years without a single problem. And here you have two cases.

    Your allegations may be correct, or they may be incorrect. You are a new member, so it's just not possible to know based on what you are saying.
    I do not think this is very strange. There are a quite a few things that makes security raise their eyebrows. IP/cookie match, country of residence (countries where a lot of bonus abusers reside), password match, CC match and so on.. So I mean if you are a shitty table games player or a regular slot spinner from a Nordic country then you will rarely get any hassle from security at any casino..

  9. #19
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    Quote Originally Posted by jamaica1981 View Post
    I don't 'always' get into trouble, like I said, I have played at a few other casinos, these are the problems I have had. I'm sure gamblers can appreciate how some players are unluckier that others.

    I can assure you my ID's are not fake. I was quite astounded a registered company would make such an accusation. I will take a scan of my passport at any angle they like, it's real, along with my licence!
    Bullshit - jamaica1981 is a fraudster. Directly connected to this account - jackieonweb - busted out here: http://www.casinomeister.com/forums/...you-agree.html
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  10. The Following 3 Users Say Thank You to Casinomeister For This Useful Post:

    Gremmyboy (29th July 2011), Nifty29 (29th July 2011), rainmaker (29th July 2011)

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