INET playthrough not changing

[pokerdan]

I just lost 100.00 towards my playthrough req's on inetbet and nothing has changed,, it still says 830.00.. anyone know why this happening,, feels like a scam to me. And they apparently have no live chat>>

[colly]

Suggest you firstly check whether you are playing a game not on the list for that bonus as the bonus types have some very specific slot game requirement(expand the Real series link under the coupon details)-usually the cause.

If not the above and it is an error in the system -These guys don't scam so if it is a genuine malfunction they will track the play and fix.

Give them a little time to respond and try the nice approach ("there appears to be an error in the playthorugh counter -could you take alook please- followed by details of your play)before getting angry and throwing around scam accusations to the support staff

Cheers

[dcpam39]

The same thing happened to me and it was because i was playing a game not listed under the bonus coupon to my chagrin.

Keep in mind, if this in fact what happened, all winnings are void, and you will be reset to your original deposit.

Pam

[Nifty29]

I just don't understand for the life of me why some members start posting accusations of cheating etc without having the common decency to wait for an explanation from the casino.

It will almost certainly turn out to be the result of playing ineligible games, which is the player's fault entirely. Yet, it's the casino who cops the public insults.

It happens way too much - member has issue, sends email, then comes straight over here to post about it! An Accredited Casino should at least be given an opportunity to investigate. If you're not happy with the outcome, then by all means post away.

Some people really need to get a grip.

[pokerdan]

yes you guys are correct. It is only for the rudolph slot machine. The playthrough did not get reset.. Just have to play that game to get the playthrough lowered.. Thanks.. hopefully if I get through playthrough they don't try and say since I played another slot machine I cant collect..It isn't like I went to video poker or something

[silcnlayc]

Nifty29: I just don't understand for the life of me why some members start posting accusations of cheating etc without having the common decency to wait for an explanation from the casino.

Well, for me, I know if a casino is accredted and "all that" you shouldn't have to
1. Chase down your deposits (as in the other thread)
2. Email for days on trying to find your deposit since there is no phone # or live chat
3. All games should be allowed as a few other casinos allow where you do not have to hunt and search to find just what is "allowed" to play with your own monies.


4...need I go on???

.

[colly]

Well, for me, I know if a casino is accreidted and "a;; that" you shouldn't have to
1. Chase down your deposits (as in the other thread)
2. Email for days on trying to find your deposit since there is no phone # or live chat
3. All games should be allowed as a few other casinos allow where you do not have to hunt and search to find just what is "allowed" to play with your own monies.


4...need I go on???

.

Can't agree with you on this one but as you say its your pref as is your right- don't think it has any bearing on accreditation though.
1 and 2- I think the deposit issue is an aberration and they did answer the reasons for reply delays- the no live chat has been written about ad nauseum - for many of us it is not an issue as the response times are generally fast.
3. As the bonuses are tailored by group and clearly stated in the offer and again in the reedem coupon sectiion "hunt down"and "search" is not really required just a look .

4- Nope (LOL)

Cheers

[pokerdan]

I never said they cheated. I said i felt it was a scam, which it turned into. They emailed me explaining that I needed to play the rudolph themed slot machine to meet the playthrough requirements and the reason my playthrough wasn't changing was because i was playing a game not on the list for playthrough requirements, and I should go ahead and play the other games. i went ahead and played the rudolph game for 5 hours until i cleared the bonus and tried to withdraw 400.00. i received this email today. Why don't you please explain to me how they never mentioned I had violated anything until i actually tried to cash out. They went ahead and let me continue playing on the hope I would lose and then they wouldn't have to steal my winnings. This is BS and I won't be playing at INETBET ever again. This is the same rogueish behavior as silver oak and the other RTG casino's on the rogue list. And please use my real name when sending me an Email.. sheesh.. BTW, the coupon stated real series slot machines were included in playthrough, That is all I played. and once they told me i had to play rudoplh.. that is all I played.

Dear Dan,

I am very sorry to have to inform you that your withdrawal made earlier today has been denied.

With the coupon you claimed CFTVQ the wagering was specifically and only for play on certain games
Unfortunately you have played excluded games prior to meeting the wagering on correct games.

As per the terms and conditions surrounding our bonuses any play on a disallowed game will result in all winnings being declared void.
I have therefore returned your deposit and bonus to your account to play through on correct games.

Once again I am very sorry to be the bearer of this news, however the terms were very clear for the redemption of this coupon.
Please let us know if we can be of any further assistance in this or any other matter.

Kind regards.
CSR Lynn
iNetBet Accounts

[silcnlayc]

4- Nope (LOL)

Cheers
__________________
colly

Thank you for that! I hate being a repeat/peat/repeat offender...


.

[pokerdan]

INETBET confiscated all my winnings and wont pay me. Rogue behavior and misleading carnival tricks. They should have told me this in first email but waited in case I lost. all the sites that play tricks with players should be avoided. i really have a feeling that people that have stated they have won and cashed out humongous amounts from inetbet are people that work for their site, because i am feeling SilverOak casino all over again. The coupon clearly staed that real series video slots were included in the terms. And they made me believe that although all real series slots were included, the only game that would count towards playthrough was rudolph. It is fine that they did this to me because it is one more site I can cross off my list. At least I only had $400.00 stolen from me. Just having to deal with this kind or cheap marketing pranks is annoying as hell and really frustrating to say the least.

The first Email informed me why my playthrough wasn't changing, with no warning at all that my winnings would be confiscated. Here is first email,

Dear Daniel,

Thanks for your mail.

The coupon you are playing in a 'Rudolph Slots match', you need to play the correct games for the playthrough to move.

If there is anything else we can help you with please let us know.

Regards,

CSR Luke
iNetBet Support


OK...........................

So i go ahead and play the correct games.. I play for 4-5 hours and cashout out 400.00 and then receive this email:

Dear Dan,

I am very sorry to have to inform you that your withdrawal made earlier today has been denied.

With the coupon you claimed CFTVQ the wagering was specifically and only for play on certain games
Unfortunately you have played excluded games prior to meeting the wagering on correct games.

As per the terms and conditions surrounding our bonuses any play on a disallowed game will result in all winnings being declared void.
I have therefore returned your deposit and bonus to your account to play through on correct games.

Once again I am very sorry to be the bearer of this news, however the terms were very clear for the redemption of this coupon.
Please let us know if we can be of any further assistance in this or any other matter.

Kind regards.
CSR Lynn
iNetBet Accounts

LOL
LMAO.. I love this part "the terms were very clear for the redemption of this coupon", If the terms were sooo clear, why did this happen??? If the terms were clear I wouldn't have had $400.00 stolen from me ahhaahah