Confiscation of a DEPOSIT should NEVER be allowed. The "removal of winnings" due to term violations is merely "voiding the wager(s)". Where wagers are void, the casino HAS NOT WON the wager, it has been cancelled, therefore the deposit must be returned.
I have trouble believing the casino, an RTG one, was unable to block specific players from taking the coupon; after all, Club World, SAME SOFTWARE have made coupons account specific. I know this FOR A FACT, being one of the "bonus banned" there.
Although the casino contacted the player with regard to this numerous times, this is NOT proof the player received these, because spam filters are increasingly trapping VALID communications from casinos to their players. This is the fault of the INDUSTRY, because of their past lack of control of spam, the ISPs and filter programs are now doing it for them, but bluntly.
I find MOST of my inbound communications from casinos rejected as spam, even though they are perfectly valid. IF my ISP did NOT offer me the option to switch off the supplied filter (as is the case with the likes of Yahoo and Gmail), I would NOT receive my offers.
Even WITH the filter switched off, I am STILL not receiving emails that casinos claim they have sent me.
In this case, why has this player ONLY been banned for a mere 30 days, why not for LIFE, given that his intent is now clear, regardless of whether he received the communications from the casino or not. After 30 days, surely he would AGAIN look for a similar "loophole" in another code, and push it to the limit again.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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