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Red Flush missing and predatory(?) T&C
I'm filing this under a bonus complaint, simply because it's regarding a bonus. I was going to sign up there before this happened, but have decided not to.
1: There are no terms and conditions for the 100% match bonus listed on http://www.redflush.com/promotions_terms.asp , nor http://www.redflush.com/promotions.asp (I thought only Roguish casinos did this?) 2: When I went to live chat, I asked for the link to both the details and terms for the promotion. I received neither. Rather than going on about the chat, you can read it for yourself, and be the judge. 3: Get ready for this: NEW PLAYERS = 7.5X MAX CASHOUT! With a sticky bonus!!! This is worse than RTG. And exactly what constitutes a loyal player? 2 deposits? 5 deposits? 10... ? 4: Needless to say, there is NO MENTION of ANY OF THE TERMS on their website that Gary told me about! These are quite HIDDEN (Again, Roguish?) Quote:
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I'll be out of the office for the most part until 11/14...Vegas, baby! |
| The Following 3 Users Say Thank You to winbig For This Useful Post: | ||
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Imagine That!
http://www.casinomeister.com/forums/...preciated.html
Wonder what the sticky is on the $100(No Deposit bonus ) is then? All I can say is GoodLuck even if you do get to cashout. As you can see by my threads it was a bumpy road. Another update--I still have had NO response regarding paying for services the Casino says they provided! I don't really think they give a rats *** about keeping long term players! |
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Probably, in casino terms, one who deposits without a bonus. Although I think with the above restrictions, I wouldn't want that bonus anyway!
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Here's another predatory term:
Quote:
So, if a player uses autoplay instead of sitting there clicking 'spin' every round, they're a bonus abuser? Again, these terms are not linked, nor is any information about the 100% SUB listed on their "promotions" page. To get to the terms, you have to go to the bottom (very very very bottom, near the 'affiliates' link, etc) of a page and click on "Terms and conditons." Get real people, have your terms linked from EVERY page on the site in CLEAR view! FWIW, it shows that the $750 cashout is the max for a ND BONUS, not the SUB. These support operators really need to get their shite together.
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I'll be out of the office for the most part until 11/14...Vegas, baby! |
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Quote:
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By failing to prepare you are preparing to fail. Benjamin Franklin |
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Sorry, forgot a thought I had.....
What really irks me is that (Gary) the support operator couldn't just give me a link to the terms and conditions page and let me read it for myself. Instead, he gave me information on something totally different (ND Bonus rules vs. Match bonus rules.) How could I have made it more clear that I was talking about the Match bonus? 1st line: Quote:
By the way: It seems that a CD mailer is where one gets the ND Bonus offer. The last paragraph on http://www.redflush.com/terms.asp leads me to believe that. How in the world would you get their CD for a ND offer if you've never played there? Are they buying player lists from other casinos?
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I'll be out of the office for the most part until 11/14...Vegas, baby! |
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Quote:
This seems to be yet another case of "poor training" of a CS operator, which has resulted in Red Flush being likened to the rogues before it becomes clear that the CS operator got mixed up between a DEPOSIT bonus, and a free chip. Many casinos, INCLUDING MG ONES, have cashout limits on these free chips, however these ONLY apply where a player NEVER deposits any of their own money. Ideally, one should claim the free chip, and then deposit for the match bonus, after which they should play "in the spirit of the offer" (eg, leave Blackjack & Roulette alone, and ideally just play slots). While this should cause no trouble, I am now a little concerned given that another player has complained their DEPOSIT has been confiscated, as well as winnings, and without a bonus seeming to be involved. Quite possibly, this is yet another CS cock-up, and the deposit will be refunded, and only winnings held in dispute, which is more usual, although still puzzling where no bonus seems to be involved. If Red Flush are suffering a fraud attack, they had better let Max know now, so that these complaints can be seen in context, and the "Dolphins" rescued from the "Tuna net" before Red Flush gets an adverse reputation.
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http://www.vinylweatherman.net The unbelievably out of date guide to Fruit Machines on the UK Motorway network. |
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IMO, they're already getting this reputation, if not for the other problems they're having, but for having such predatory T&C's. Only rogues stick a "no autoplay" term in their rules; not to mention the others.
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I'll be out of the office for the most part until 11/14...Vegas, baby! |
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