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Old 22nd November 2008, 12:17 AM
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The response is a joke.

BTW, the tags on this one are wrong.

'Botched promos' perhaps, 'technical glitches' no - this was incompetence in running a casino that then refused to pay.

The Malta response is a complete joke. I'm not going to go into the arguments again because they have been gone over too many times already, but deliberately doing nothing for nine months and then responding without making any attempt to address the points raised and then saying 'this matter is closed' is absurd. How can it be closed when they have simply regurgitated the email that Interwetten sent out the day after they stole everybody's money?

This is not 'ask the players what happened, ask the casino for their side, and then clarify individual points between the two side', this is 'ignore people completely for nine months and then just send out the casino's response'.

In what way does this constitute 'regulation'? Absolute bullshit. The UK should take over regulation of UK players' concerns for all of these 'whitelisted' casinos, then we might have something other than 'casinos pay us licence fees, let's do whatever they ask.'
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Old 22nd November 2008, 04:22 AM
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Quote:
Winnings were maintained only if it was clear that they derived from real money stakes.

As per previous comment, this could not happen as as soon as one bonus payment had been made, all future play could be theoretically linked back to that. So no winnings were maintained and IW had to make no payouts for the day in question.

As far as I am aware, those who had winnings SOLELY from real money - i.e. they never dipped below the total of the real amount deposited and that which was won through gameplay (so NOT playing with bonus money) DID receive their winnings, less the bonus amount that was credited. I think going down the "they stole EVERYBODY's money" is the wrong way to argue this point as they will simply state that some accounts did receive winnings.

The remainder of your points however are spot on.
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Old 2nd February 2009, 12:23 PM
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Interwetten has changed softwares to MG. I wonder if this means they will now (or already do) fall under the eCOGRA umbrella? Either way, they should be forced to deal with this issue appropriately.

European bookmaker Interwetten goes live with casino
30 January 2009


(PRESS RELEASE) -- Microgaming, the world's largest online gaming software provider, today announces that top European bookmaker Interwetten, has gone live with its market leading casino software.

The partnership with industry giant Interwetten further strengthens Microgaming's elite portfolio of operators and arrives on the back of an unprecedented series of successful product launches last year.

Interwetten are now live with Microgaming's full complement of over 400 multilingual casino games including the new and incredibly popular multiplayer BlackJack tournaments and renowned Casino management tools. Interwetten will also be making use of over 160 exciting flash games launched directly from their website.

The decision to use Microgaming's software means that Interwetten are able to provide the most engaging and sophisticated online experience for its customers. Interwetten are now able to offer both multiplayer casino games and casino tournaments while using Microgaming's back-end software to apply business intelligence tools to optimise every game, every player, and every spin to maximise results and increase profitability.

Roger Raatgever, Microgaming CEO says, "We are thrilled to welcome such an esteemed and successful business to our customer base and look forward to a long and successful partnership with Interwetten. 2008 saw Microgaming go from strength to strength having driven a number of major initiatives that are significantly benefiting our operators."

"We are pleased to partner with a market leader like Microgaming. By relaunching the casino site we are reacting to an increasing development trend and are making the best offer on the market available to our customers", Thomas Daubek, Interwetten CEO


http://www.casinocitytimes.com/news/...ntentID=176862
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Old 2nd February 2009, 02:01 PM
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Seems that MG tries to catch up with Playtech and RTG in the amount of shady licensees.
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Old 2nd February 2009, 02:41 PM
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Quote:
Originally Posted by Pinababy69 View Post
Interwetten has changed softwares to MG. I wonder if this means they will now (or already do) fall under the eCOGRA umbrella? Either way, they should be forced to deal with this issue appropriately.

European bookmaker Interwetten goes live with casino
30 January 2009


(PRESS RELEASE) -- Microgaming, the world's largest online gaming software provider, today announces that top European bookmaker Interwetten, has gone live with its market leading casino software.

The partnership with industry giant Interwetten further strengthens Microgaming's elite portfolio of operators and arrives on the back of an unprecedented series of successful product launches last year.

Interwetten are now live with Microgaming's full complement of over 400 multilingual casino games including the new and incredibly popular multiplayer BlackJack tournaments and renowned Casino management tools. Interwetten will also be making use of over 160 exciting flash games launched directly from their website.

The decision to use Microgaming's software means that Interwetten are able to provide the most engaging and sophisticated online experience for its customers. Interwetten are now able to offer both multiplayer casino games and casino tournaments while using Microgaming's back-end software to apply business intelligence tools to optimise every game, every player, and every spin to maximise results and increase profitability.

Roger Raatgever, Microgaming CEO says, "We are thrilled to welcome such an esteemed and successful business to our customer base and look forward to a long and successful partnership with Interwetten. 2008 saw Microgaming go from strength to strength having driven a number of major initiatives that are significantly benefiting our operators."

"We are pleased to partner with a market leader like Microgaming. By relaunching the casino site we are reacting to an increasing development trend and are making the best offer on the market available to our customers", Thomas Daubek, Interwetten CEO

http://www.casinocitytimes.com/news/...ntentID=176862
Oops, bit of a cock up then, they are pretty much saying their back end tools allows them to alter parameters on MGS games, parameters, so we are told, that do not exist.
Well, does the MGS back end permit RTG style limited "optimising" or not, or were they expecting it to for some reason, or did someone just come out with a load of verbal diarrhoea to sound good to investors, and accidentally said something that MEANT something for a change.
A good journalist would niggle away at those bolded bits to find out if there is anything worth knowing, or indeed exposing. Given that there have been widespread tales of woe from players about the games at MG just not being how they were, then just maybe they HAVE inadvertently revealed something they shouldn't have about the functionality of the back end.
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