Interwetten confiscating winnings

[vinylweatherman]

Originally Posted by Ferretktf

Another bump.

this has been outstanding for SIX months now.

It is quite clear that the LGA are a sham organisation and have no interest in policing the licences that they grant.

All casino players now need to be aware of this and that they have ZERO PROTECTION when playing at Casino's who are registered in Malta.


I should add that the LGA are not responding to any of my communications either.

They know Interwetten have not got a leg to stand on, but are not prepared to rule against one of their members, hence they are just burying their heads in the sand until we all go away.

What is so very BAD is that it is not just a case of ruling in favour of one of their members, they simply will NOT RULE AT ALL, or even COMMUNICATE in and meaningful manner that suggests that anything has been progressing over the last 6 months.

Alderney have recently come under fire, but they at least issued a ruling in a matter of a couple of weeks, even though it was one that many disagreed with. The two issues seem equally complex, but while Alderney can get through to making a ruling in 2 weeks, Malta have not made meaningful progress in some 6 MONTHS, and at these timescales of inaction, it is hard to accept that they are doing anything about this other than "filing complaints in the waste bin" and hoping the fuss will die down over time so that they needn't stick their necks out by making a ruling.

[Ferretktf]

Bumped again as another month has elapsed with no further responses, and no responses to my e-mails other than the auto-response.

No wonder Casino's can effectively do what they like.

Worrying trend for other casinos registered in Malta ... if they see that Interwetten can get away with stealing funds, then, given we have a credit crunch on, they may try it themselves.

[Pinababy69]

You are very right Ferrett. Between this case and the case of Alderney originally ruling against the complainant in the Poker.com case, these are very disturbing precedents being set by supposed regulatory authorities.

Bryan and/or Max.....any news on this at all?

[maxd]

From the PAB point of view our involvement in this ended when we transferred the cases over to the LGA. I'll check with B to see if he's got anything he can add to the story.

[Casinomeister]

Originally Posted by Pinababy69

You are very right Ferrett. Between this case and the case of Alderney originally ruling against the complainant in the Poker.com case, these are very disturbing precedents being set by supposed regulatory authorities.

Bryan and/or Max.....any news on this at all?

Nope. And at the EIG, they had reps there, but I didn't have the time to chase them down. We're back to email now.

So in short, none of the players who submitted complaints heard anything from Malta, or is it just Ferretktf?

[Pinababy69]

Originally Posted by Casinomeister

Nope. And at the EIG, they had reps there, but I didn't have the time to chase them down. We're back to email now.

So in short, none of the players who submitted complaints heard anything from Malta, or is it just Ferretktf?

Thanks for the update. I hope some of the other players return and answer that, as it's a good question. I'm going to dig up Caruso's email and see if he heard anything more from them. I'm positive he filed a complaint as well. And there was another forum I think where some players had also run into the same problems. Damned if I can remember the name of it though.

I just don't want to see this thread slip away into neverland, for the exact reason I stated in my above post. This is a precedent setting case, a test for Malta...and by the looks of it so far, they have failed miserably. Not even the courtesy of a reply nor a ruling, even if it is in the casino's favour. Like they just can't be bothered, or it's too much trouble. It's disgraceful, and I can tell you I would NEVER play at a casino in the jurisdiction of Malta....not until they clean up their act.

Thanks again....I hope you keep pressing them for an answer at least.

[Pinababy69]

Hi Bryan, I know that you can only inquire and/or act on complaints that you received yourself thru the forum, but just wanted to let you know that I did ask Caruso, and he didn't receive any further communication from them either. And he's pretty sure that none of the other affected players he had been in touch with, had received any replies, including thelawnet...who I wish would come back and post. Like I said, that's just some info for you.

IF you do hear anything back from them at all, I sure would appreciate if you would post here? Obviously I wasn't affected myself, but was following it closely as I had been hoping that Malta might pan out to be a legit regulatory body. Needless to say, I'm beyond disappointed. Thanks.

[Casinomeister]

Originally Posted by Pinababy69

Hi Bryan, I know that you can only inquire and/or act on complaints that you received yourself thru the forum, but just wanted to let you know that I did ask Caruso, and he didn't receive any further communication from them either. And he's pretty sure that none of the other affected players he had been in touch with, had received any replies, including thelawnet...who I wish would come back and post. Like I said, that's just some info for you.

IF you do hear anything back from them at all, I sure would appreciate if you would post here? Obviously I wasn't affected myself, but was following it closely as I had been hoping that Malta might pan out to be a legit regulatory body. Needless to say, I'm beyond disappointed. Thanks.

Sure, and tell Caruso I said "hi"

[DiamondGeezer]

I am another affected player who has heard nothing from the LGA. As well as us there are also people owed hundreds of thousands of pounds in total from two betting firms under their jusisdiction that have been unwilling or unable to pay players. One of the firms has owed players for over a year now and yet continues to take bets!

It would not surprise me is some other firms based in Malta fold in the coming months leaving many players out of pocket.

You will be Ok if you are playing with a respected household name but if it is a small internet only operation then beware.

[thelawnet]

Originally Posted by Pinababy69

Hi Bryan, I know that you can only inquire and/or act on complaints that you received yourself thru the forum, but just wanted to let you know that I did ask Caruso, and he didn't receive any further communication from them either. And he's pretty sure that none of the other affected players he had been in touch with, had received any replies, including thelawnet...who I wish would come back and post. Like I said, that's just some info for you.

This was the last correspondence I received, on 30th May

I am writing to acknowledge receipt of your e-mail dated 20th March 2008.

A investigation has commenced on your behalf into the matter you have raised.

The Authority will contact you should we require any further information and will be in touch as soon as this process is completed with an outcome.