Didn't received a confirmation email regarding my PAB

[Lekos]

Sorry, but could you guys please try and keep this in english, in the public forum, so everyone can follow what's going on ?
If you want to speak whatever it is you're speaking, you have the private message system, right ?
Just sayin'.....

Ups.... sorry.

[bsilva028]

Sorry, but could you guys please try and keep this in english, in the public forum, so everyone can follow what's going on ?
If you want to speak whatever it is you're speaking, you have the private message system, right ?
Just sayin'.....

problem is this - its with the new member... im only trying to help

the player has an account in winner casino

it has made some winnings
they are asking him for the documents, he sent the documents scanned but the casino refuses the id with photo and the bank statement

for me a casino reject a bank statement? its a bad excuse to keep the money some more time or to dont pay

[Realitybitez]

Sorry, but could you guys please try and keep this in english, in the public forum, so everyone can follow what's going on ?
If you want to speak whatever it is you're speaking, you have the private message system, right ?
Just sayin'.....

lol! I was just thinking that

[maxd]

... I sent my PAB on the 25 (maybe 26) of January and I still didn't received any confirmation that you guys saw the email. So my question is do you guys received the PAB I sent? Or is any problem with the sending?

Hi, Max here. I'm the PAB guy here at Casinomeister.

Good question you have asked and, as it happens, Nifty has answered it correctly. We were away from our offices when your PAB -- and MANY others! :O -- came in and I am still working through the initial processing of those which includes the confirmation email. I will get to yours this morning so you should be hearing back from me sometime today.

Please remember that the Private Message (aka "PM") system is always available to you to ask us such questions directly. You can PM me here or Bryan -- Casinomeister's founder, owner and webmaster -- here.
You can also contact me regarding PM issues here:


Regards,
Max.

LATER: Okay, I have taken a first look at the PAB and sent you that confirmation.

[Lekos]

Hi, Max here. I'm the PAB guy here at Casinomeister.

Good question you have asked and, as it happens, Nifty has answered it correctly. We were away from our offices when your PAB -- and MANY others! :O -- came in and I am still working through the initial processing of those which includes the confirmation email. I will get to yours this morning so you should be hearing back from me sometime today.

Please remember that the Private Message (aka "PM") system is always available to you to ask us such questions directly. You can PM me here or Bryan -- Casinomeister's founder, owner and webmaster -- here.
You can also contact me regarding PM issues here:


Regards,
Max.

LATER: Okay, I have taken a first look at the PAB and sent you that confirmation.

Much appreciated. I didn't now I could contact you guys directly so that's why I posted here, if that's against any rule regarding PAB I apologize.
thank you.