Pokertime(Microgaming) locked my account need help!!!

[spiderlegz]

Take this scenario for example:

2 players sit at a HU table and flip 5 times. One player gets the short end of the stick, loses all 5 flips and quits.

From any poker room's viewpoint, this could definitely be seen as chip dumping...

At least with PokerStars and FTP (and possibly other rooms), they will give you the opportunity to tell your side of the story after they lock your account. With MGS, they won't even entertain any explanations..

Personally dont know of anyone who have had their account locked due to flipping. Flipping is stupid tough if you dont just want to flip for some small amount left in your account.

In this case its probably soft play that they suspect.

[LinkinFart]

Hope we will get to the truth in the end but I suspect there is more to this than OP wants us to believe. Just my thought, I could be wrong too.

[Arximag]

Hope we will get to the truth in the end but I suspect there is more to this than OP wants us to believe. Just my thought, I could be wrong too.

You do not understand that speak. When grasp your account only from for that that you strongly play and win... And besides do not react at all to inquiries... I live in such solitude that charges in chip dumpinge to me seem absurd!!!!!!!! I did not consist in any arrangement I at all I do not know one foreigner at me there is no foreigner passport. It is simply ridiculous. It is simple swindle!!!!!!!!!


They it is constant operate air charge in chipdumpings..and grasp your account!!!!

I played fair mine IP adress cannot coincide with Ip others player...

Yours rooms plays few people!!
I didnot chips jumping because I did know the players!!
I was very play in poker!!
I played for more time in a multiplayer table with player of all city,the limit the table was 0.5-1$!!

I did not done jumping chips.
I used my ip address.
I have (or had) only an account with pokertime from 2 years.
I used my Pc.


PokerTime(MicroGaming) cannot confiscate 2825euro and also my deposit(400euro),this is fraud!

[SlotMonster]

Contact as many people as you can, the more people are involved - the more your chances to find out the truth. Good luck!

[winbig]

A start would be to contact the Prima (MGS) rep here on CM. I just checked and he last visited the forum on the 24th, so he's somewhat active in coming here.

http://www.casinomeister.com/forums/...unnymunny.html

I would strongly suggest that you get a friend to do your russian > english translations for you. It's near impossible for anyone to understand what you're saying. We can get the general idea of what's happening, but barely.

[vinylweatherman]

You do not understand that speak. When grasp your account only from for that that you strongly play and win... And besides do not react at all to inquiries... I live in such solitude that charges in chip dumpinge to me seem absurd!!!!!!!! I did not consist in any arrangement I at all I do not know one foreigner at me there is no foreigner passport. It is simply ridiculous. It is simple swindle!!!!!!!!!


They it is constant operate air charge in chipdumpings..and grasp your account!!!!

I played fair mine IP adress cannot coincide with Ip others player...

Yours rooms plays few people!!
I didnot chips jumping because I did know the players!!
I was very play in poker!!
I played for more time in a multiplayer table with player of all city,the limit the table was 0.5-1$!!

I did not done jumping chips.
I used my ip address.
I have (or had) only an account with pokertime from 2 years.
I used my Pc.


PokerTime(MicroGaming) cannot confiscate 2825euro and also my deposit(400euro),this is fraud!

This suggests they believe you have RECEIVED chips "dumped" by another player. If you were dumping the chips, you would be LOSING. YOU may have played a strong game, but the other player may have played an unusually poor game in order to deliberately lose their chips to you.

A formal complaint to the GRA looks like your best option. Depending on how you made your initial deposit, you may be able to recover this through your bank, since the merchant have failed to provide you with the service, an online poker network for real money.

THEIR terms only allow them to confiscate DISPUTED funds, and this would NOT cover your initial deposit, and only winnings in so far as they result from another player dumping chips.

This shows it is possible for a completely innocent player to RECEIVE chips from a player considered a chip dumper, even though said player simply felt they had a weak opponent.

It also means that perhaps you are not as good a player as you had thought, since the network thought your winning streak was due to other players dumping their chips to you.

[SteveCut]

Yesterday 07:42 PM -- 32 minutes after you filed your PAB -- you posted this thread in complete disregard for what you had agreed to in the PAB. Because of this I am discarding your PAB effective immediately.

Can you not cut the guy a little slack, Max?
It's clear that he doesn't understand English. His posting looks like a machine translation.

[maxd]

Can you not cut the guy a little slack, Max?
It's clear that he doesn't understand English. His posting looks like a machine translation.

In my experience someone who doesn't take the time to properly understand the PAB rules is someone who just doesn't give a shit, all they want is ... well, whatever their PAB says they want.

My point it this: if I went to a Russian language site looking for help I damn sure would try and hook up with someone who knew Russian to walk me through it. And if I just plugged it into Babelfish or whatever and it didn't work out then I wouldn't be the least bit surprised. And I certainly wouldn't blame them for not being able to make sense of my trashed-up translation.

We offer our services in English: not being able to communicate or understand English is serious impediment to receiving those services.

Is that a bummer? I'm sure it is but we've got to draw the line because we just can't pretend that the language barrier doesn't exist. It very much does exist and the person seeking our services has to meet us on the English side of the line, one way or the other. And sadly machine translations simply don't cut it.

Trust me, I know how this feels. I live in Europe and don't speak the local language worth a damn. Without a doubt it is a constant PITA but it is not the locals fault, it is my fault and I have to live with it as best I can. In almost all cases that means getting a little help from my friends, as this guy should have done if he could not understand the rules of the services he was requesting.

I'm sorry if this seems hard-assed to you but the bottom line is that if the person can't understand the FAQ and follow it then they almost always end up being a big fat time suck for me. And I simply don't have that kind of time to give to help someone over their language issues, plain and simple.

At the end of the day the rules are there for a reason, not simply for the sake of having rules. If you think about where we're coming from you'll usually see that we do what we do for very good reasons and none of it arbitrarily.

So no, I can't cut the guy some slack because his case is no different than the Chinese or Thai or Chilean or whatever person who looks at our rules, sees gobbledy-gook and files a PAB anyway. Been there, done that, not going to repeat that mistake over and over.

Sorry to one and all who are inconvenienced by this but, again, we offer our services in English and anyone wanting to use those services are expected by whatever means necessary to be able to read, understand and communicate with us in English.

PS. If you want to volunteer to be the guy's translator then by all means get in touch with him. Start with the Pitch-A-Bitch FAQ and let me know when you're ready to move on from there. Like anybody else, if he understands and follows the PAB procedures as given in the FAQ there will be no problem at my end accepting the thing and moving forward. But I cannot and will not pretend that that isn't the minimum requirement for using the PAB service because it simply is, for all the reasons cited above.

[AussieDave]

Can you not cut the guy a little slack, Max?
It's clear that he doesn't understand English. His posting looks like a machine translation.

I write in support Pokertime:
According to GAMBLING COMMISSIONER'S ADVICE TO USERS OF GIBRALTAR LICENSED GAMBLING FACILITIES ON COMPLAINTS AND QUESTIONS/GRIEVANCES REGARDING OPERATORS' FACILITIES AND DECISIONS Operators are required to provide players with reasonable access to the results of the games they have played. A customer who genuinely believes the outcome of a game is unfair should ask for this information and the advice of the operator in interpreting it.

It seems to me the OP has no problem understanding English. As outlined above. It's possible that he can read English but fails to write it properly.

I also tend to think there is more to this than the OP is letting on. That's just my opinion of course.


Cheers



Dave

[Arximag]

This suggests they believe you have RECEIVED chips "dumped" by another player. If you were dumping the chips, you would be LOSING. YOU may have played a strong game, but the other player may have played an unusually poor game in order to deliberately lose their chips to you.

A formal complaint to the GRA looks like your best option. Depending on how you made your initial deposit, you may be able to recover this through your bank, since the merchant have failed to provide you with the service, an online poker network for real money.

THEIR terms only allow them to confiscate DISPUTED funds, and this would NOT cover your initial deposit, and only winnings in so far as they result from another player dumping chips.

This shows it is possible for a completely innocent player to RECEIVE chips from a player considered a chip dumper, even though said player simply felt they had a weak opponent.

It also means that perhaps you are not as good a player as you had thought, since the network thought your winning streak was due to other players dumping their chips to you.

That at any player at which upstrick.
It is possible to grasp the account and not to answer its inquiries...
Whether so!!! It is a lawlessness!!!


MAXD you as I understand undertake nothing... Here is how you communicate with the clients... It is a pity that it became known to me already after incedenta...
It not the first case of a lawlessness.You know the problems in service Carmen Media Group and do nothing for its improvement. Year by year. To me it is very a pity....