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Thread: Account locked no way to reach support

  1. #1
    Moldovan89 is offline Newbie member
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    Account locked no way to reach support

    I deposited a consistent sum of money on Tower Gaming and played a little, after that I had a bonus issue and tryed to contact support, wait to days, no response. So I made a withdrawal request to chose another site. They locked my account without to tell me anything. That was 1 month ago, I try to send them mails, I sent them dozens of mails, still no answer, they have no other contact method, only live support, only logged in members can use.
    Do someone know some method to make a complaint to their company, to call the customer protection, or what method may I use to be able to reach them, or to make them care about my problem.

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    I don't know if this will help, but for many casinos you can access live chat from their website.

    Worth a try.

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    Try this email:
    greg@toweraffiliates.com
    Greg is an affiliate manager, not customer support, but he's a good guy and he's been in the industry a long time. He may be willing to help get you some answers.
    Last edited by Poker Keep; 29th August 2009 at 01:31 PM. Reason: added info

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    Suggest you try a PM to the representatives here on the forums: Lucy-Tower, or TowerCasino if Lucy doesn't answer.

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