unfortunate issue with PlayersOnly

[malleeboy]

Lord help me if I do anything wrong again! Wow..........Yes I should have researched it a bit more I suppose, but being rather new to online poker, I am not up with all the info you guys seem to have.

However, you cannot absolve the site from all/any responsibility. I say again, if their site was properly run and controlled I would not have been able to register - not only to protect themselves (If they ever wanted to), but also innocent (unfortunate) players like me. Now that I am aware of their poor rating and junk software, I wonder how many other non US players have been robbed this way? I am sure I am not the only non US player fallen victim to this site..........and I bet I am not the last!!!

After-all, why should they fix the registration form when it is performing so well? What better business is there where you get to make money and not have to give it back, even though you are aware that the player should not be playing.?

A responsible site (or any legitimate business) would do everything to resolve this issue, and then revisit the registration form (or problem area) to ensure this situation never happens again! But as you have revealed they are a rogue site so............there is little hope for that.

Thank you for your time. As you cannot give me any options other than giving them what they want, it is pointless to discuss this any further.

However, it is a sad world that allows such BS to attach itself to such a wonderful game. Until there is someone who has the power and determination to defend it, sites like Playersonly will continue to operate a law unto themselves.

[pokeraddict]

Now that I am aware of their poor rating and junk software, I wonder how many other non US players have been robbed this way?

It wouldn't surprise me if it was many. Since they don't process non US I don't know how they would pay you. If you get paid by check expect it to be in $US. Your only other option is to go to your bank as a last resort.

[Casinomeister]

Hi malleeboy,

Welcome to the forum!

I would suggest submitting a PAB here and have Max handle this. We'll see what we can do.
http://www.casinomeister.com/forums/...ad.php?do=form

[malleeboy]

I have submitted my PAB as you suggested.

Thank you for your interest and advise.

Maybe I am a little naive, but do you think it will ever be possible to have a ruling government over the www to ensure all online sites adhere to set standards before being allowed to operate? All I know is that something has to be done.

[maxd]

Thank you, I have received your PAB and will begin working on it today. Generally we keep the "work in progress" details of what's happening with a PAB off the boards -- casinos often require a certain level of confidentiality when discussing these issues -- so when there is progress I'll contact you via PM or email.

I certainly won't disagree that some kind of regulation is needed. As to when that might happen ... well, let's just say that I'm not inclined to place any large bets on it.

[malleeboy]

What can I say.???

I cannot ask anymore than you taking upon yourself this horrible mess. I just don't want anyone else being (innocently/stupidly) caught up, simply because the site has no safeguards or poor standards. What's more, I hope playersonly can see how destructive this all can be - not only for their victims but also for their reputation - especially when it has been pointed out that they have a poor rating.

I vote for Maxd to be our online gambling Ombudsman.

Again thank you and I look forward to hearing from you.

NB: I do have the emails (from playersonly) logged if you so require

[pokeraddict]

What ever happened with this?

[malleeboy]

Originally Posted by pokeraddict

What ever happened with this?

Thank you for your interest. Maxd is still waiting on a reply

[maxd]

I know this is easy to say and hard to swallow but you really do have to give these things some time. I know that if sometimes takes me a few days to process someone's request or address their problem. The same is true for the casinos and the poker rooms.

That said, it's not unreasonable to get impatient if you wait a while and _nothing_ happens.

[malleeboy]

No problem, I know you have it in hand - we wait -..............

Thank you again

Malleeboy