Rival Casinos

[Tropica Casino]

Hi everybody,

Hope you are all well?

We know many of you are wary of Rival casinos, however they have all been painted with the same brush which makes it hard for the good ones to show their salt. We thought it is time to start rebuilding the image and if you also feel like there are Rival casinos that treat you well, please reply here and let us start identifying the good from the "not-so-good"

Rival now operate a non-US business and offer multi-language support and software. They pay on time and have great software.

We feel we run a good business and we go to great lengths to ensure our players have fun and feel rewarded. You can read some of their comments on our Facebook page (www.facebook.com/tropicacasino)

If this post is considered advertising, then we apologise as our intention is to get you guys talking about Rival brands again and hopefully get your help in weeding out the good operators from the rest. Casinomeister is a very important cog in the wheel that is online gaming and it is important that good casinos are recognised individually and not under an umbrella as is the case with Rival.

Thank you for taking the time to read this post and if you want to help, please begin posting -your opinion matters

Best,
Tropica

[Pinababy69]

Hi everybody,

Hope you are all well?

We know many of you are wary of Rival casinos, however they have all been painted with the same brush which makes it hard for the good ones to show their salt. We thought it is time to start rebuilding the image and if you also feel like there are Rival casinos that treat you well, please reply here and let us start identifying the good from the "not-so-good"

Rival now operate a non-US business and offer multi-language support and software. They pay on time and have great software.

We feel we run a good business and we go to great lengths to ensure our players have fun and feel rewarded. You can read some of their comments on our Facebook page (www.facebook.com/tropicacasino)

If this post is considered advertising, then we apologise as our intention is to get you guys talking about Rival brands again and hopefully get your help in weeding out the good operators from the rest. Casinomeister is a very important cog in the wheel that is online gaming and it is important that good casinos are recognised individually and not under an umbrella as is the case with Rival.

Thank you for taking the time to read this post and if you want to help, please begin posting -your opinion matters

Best,
Tropica

My opinion only....but a very shilly post. And yes, very much like free advertising.

[chayton]

Well I'm from Canada and can't play at Rival anymore so my opinion doesn't matter.

[Nifty29]

IMO your post is inappropriate.

It's very obvious to anyone with common sense what the intent is I.e. to take advantage of the recent issues between your competitors.

Bryan may well see it differently, but that's my POV.

[chuchu59]

My opinion only....but a very shilly post. And yes, very much like free advertising.

With you baby though I might want to omit the 'h' from 'shilly'.

My experience with Tropica has been poor. I had a cashout pending in their cashier forever and they didnt respond to my emails then. I honestly cant see them turning over a new leaf and I believe Sloto has no faith in the image projected by other Rivals otherwise why migrate to RTG?

[Tropica Casino]

With you baby though I might want to omit the 'h' from 'shilly'.

My experience with Tropica has been poor. I had a cashout pending in their cashier forever and they didnt respond to my emails then. I honestly cant see them turning over a new leaf and I believe Sloto has no faith in the image projected by other Rivals otherwise why migrate to RTG?

Hi,

If you had a cashout pending and your emails weren't responded to, then we take full responsibility. Casino management review each withdrawal and check player emails on a daily basis to make sure players are getting the best experience and service. Please send me your login so I may investigate and try to rectify your situation.

As for the post been "Shilly (and silly - LOL) - I do apologise. If one of you would be so kind as to champion this cause, we will step out of the picture and await the results of your findings (be it a poll, survey or simply posts from members here).

Yes, it would benefit us if a proper "Rogue list" was done and all casinos weren't simply grouped under 1 provider. We have always done our best to be fair and to make sure you are able to get the most value for money and entertainment

Rival was banished to the Rogue section because of some operators not valuing their players or reputation and the end result is that all Rivals are seen as "bad" when this most certainly is not true.

We have tried contacting Bryan to begin talks on a way forward and we have also asked Rival to contact him so that they can sit around a table and find an amicable solution. It would be great if Bryan would tell us (and Rival) what is needed and what he wants to see so that a proper "rogue" list could be drawn up.

Sorry for the loooooooong post, but very passionate about our brand

Thank you for your feedback - as usual, it is invaluable!

Tropica

[P.V.]

Rival was banished to the Rogue section because of some operators not valuing their players or reputation and the end result is that all Rivals are seen as "bad" when this most certainly is not true.

We have tried contacting Bryan to begin talks on a way forward and we have also asked Rival to contact him so that they can sit around a table and find an amicable solution.

Tropica

And..

[chuchu59]

Hi,

If you had a cashout pending and your emails weren't responded to, then we take full responsibility. Casino management review each withdrawal and check player emails on a daily basis to make sure players are getting the best experience and service. Please send me your login so I may investigate and try to rectify your situation.

As for the post been "Shilly (and silly - LOL) - I do apologise. If one of you would be so kind as to champion this cause, we will step out of the picture and await the results of your findings (be it a poll, survey or simply posts from members here).

Yes, it would benefit us if a proper "Rogue list" was done and all casinos weren't simply grouped under 1 provider. We have always done our best to be fair and to make sure you are able to get the most value for money and entertainment

Rival was banished to the Rogue section because of some operators not valuing their players or reputation and the end result is that all Rivals are seen as "bad" when this most certainly is not true.

We have tried contacting Bryan to begin talks on a way forward and we have also asked Rival to contact him so that they can sit around a table and find an amicable solution. It would be great if Bryan would tell us (and Rival) what is needed and what he wants to see so that a proper "rogue" list could be drawn up.

Sorry for the loooooooong post, but very passionate about our brand

Thank you for your feedback - as usual, it is invaluable!

Tropica

Thanks for your pm and your prompt response to my issue in the post above. This is a good sign ie communicating with players though much still needs to be done. I gave you some suggestions but I am sure other members will be able to shower you with better ideas.

[Casinomeister]

Hi guys,

I've updated the i-Gaming rep user group policies here:
http://www.casinomeister.com/forums/...faq_igamingrep

Please keep this in mind when engaging in threads where you want to embrace the player community.

Rival has had some serious issues in the past - mostly with the white labels, and these were the ones that were coated with the same brush - because they were the same thing: white labels.

What labels are no more than an affiliate account on steroids. They are not real casino operators and in most case do not have the finances to run pne properly. You'd be better off being an affiliate.

As for the casinos that are true separate entities, I have no problem removing them from the rogue pit (if they are listed) if they meet the qualifications of being placed in the On Probation section. Recently, we've had several casinos get through this "test" to include ThisisVegas.
http://www.casinomeister.com/past_issues/index.php

[labeled]

With you baby though I might want to omit the 'h' from 'shilly'.

My experience with Tropica has been poor. I had a cashout pending in their cashier forever and they didnt respond to my emails then. I honestly cant see them turning over a new leaf and I believe Sloto has no faith in the image projected by other Rivals otherwise why migrate to RTG?

It seems to me that Sloto and Desert Nights are simply mitigating potential loss. For some reason Desert Nights is still allowed to operate a Rival casino for US players (I believe Golden Cherry might be the only other option), but the Deckmedia group can't keep all of their eggs in one basket, particularly when that "basket" is a game operator that has banned US play - who's to say they wouldn't do the same to Deckmedia tomorrow, yk?
Additionally, tinfoil hats or not, there've been some very intriguing posts about the level of "customization" allowable within the RTG suite - and since we don't know for sure if that's legit, we can only wonder if it means Rival offers any more or less to operators. All I can say is that personally, Sloto was the tightest Rival I ever played, and now Desert Nights is just as bad. But sue me, I like some of their games, a lot. And the Sloto group is still respected, so I'll still play at Desert Nights (when I can deposit, which is another discussion entirely.)

Back to Tropica - before the bulk of Rival's went US only I played quite a bit at Tropica, but generally just because they had the best freebies around - and they were frequent and fun. I never expected a cashout on them, and my expectations were met.

The larger topic: Rival in general. I had some *great* cashout experiences at Rivals before the axe came down, most notably from the Box24 group. I miss having a variety to choose from, and don't understand why Desert Nights can still run a US friendly Rival, but the others can't.