Slotocash site down since yesterday?

[Fleur-De-Lis]

Hi all ))

Is it me only? When I try to access slotocash page, all I see is

Sloto'Cash is under maintenance!
We apologize for any inconvenience caused. Please come back later.

I do not know what kind of maintenance can last for nearly 24 hours Also, does anybody know a phone number to contact them?
Thanks

[jod5413]

Hey Fleur-De-Lis,

There are a couple of threads around here talking about Slotocash going RTG. Possibly they are down while they handle the change over? I use to play there so I keep thinking I will get an e-mail from them letting me know what is going on. So far I have gotten nothing to prove if they are changing or what.

Maybe someone else might chime in with the latest.

[Fleur-De-Lis]

Thanks a lot, have just looked up those two threads. I must say I am truly mad, as I knew nothing about this switch/change, got no official email from Sloto... I have huge amount sitting there in my account, and naturally not being able to withdraw it, or even access the site or contact Support is worrying me sick. Some VIP service... *rolls eyes*

[jod5413]

Although I am not a high roller, I have been a bit miffed that I got no damn e-mail. I have given more than a couple deposits there. And, I do not need another RTG to play at.

[sparkles]

version is still there and working fine, in fact I was surprised to see, live help is back.

I do though get the same as you for the webpage

[Fleur-De-Lis]

version is still there and working fine, in fact I was surprised to see, live help is back.

I do though get the same as you for the webpage

Oh! sparkles, how can one access live help - can you provide a link or number? thank you.

[Glunn11]

Even after the switch, the Rival casino will still remain open indefinitely. They're blocking deposits and registrations on the old Rival casino, but still processing withdrawals. You'll be free to take your time with any balance you have remaining, and your VIP status will be transferred to the RTG one.

Hope that helps. They were supposed to be switched over on the 3rd but clearly they haven't finished up yet.

[KasinoKing]

Even after the switch, the Rival casino will still remain open indefinitely. They're blocking deposits and registrations on the old Rival casino, but still processing withdrawals. You'll be free to take your time with any balance you have remaining, and your VIP status will be transferred to the RTG one.

Where did you hear that?
My understanding is that Sloto Rival casino will close completely and be replaced by RTG.
This was originally supposed to have happened last week, but was then postponed to yesterday.
I don't know if it has actually happened yet or not though...

KK

[Glunn11]

Where did you hear that?
My understanding is that Sloto Rival casino will close completely and be replaced by RTG.
This was originally supposed to have happened last week, but was then postponed to yesterday.
I don't know if it has actually happened yet or not though...

KK

Email from "SlotoCash Support":
slotocash email.PNG

[Sloto]

Hi All

Just to clarify Sloto'Cash will switch to RTG today, the Sloto'Cash web site is down due to changes with the DNS and should be active shortly. Our members do not need to worry about existing balances as you can continue to play or withdraw your funds on the existing platform until further notice. An email was sent to all our members and apologies if you did not receive the email. Our members will soon receive another email with their username and password to access the New RTG casino.

Our live chat support is available 24/7 which you can access via the casino lobby or on our sister casino web site www.desertnightscasino.com

Any questions or concerns we are here to help.

All the Best

Ms Sloto