Slotocash site down since yesterday?

[nonif]

Reference number: LTK494019615558X Please use this ticket number in any correspondence with us.
Subject: Fw: documents

Dear "first name"

I am following up on all emails and issues since we switch to RTG as our support staff have made some serious errors. I noticed you were sent a few emails asking for documents in zip format yet your documents were received fine!

I have now processed your withdrawal and will send express first thing tommorrow morning. I would like to apologize for the poor service you received and going forward we will improve the service we offer to you.

Please feel free to contact us if you have any additional questions.

Sincerely,

Georgina



it seems to me like good news...let's wait and see.
Mean time Thanks to Georgina.

[chuchu59]

My guess is you scared them into submission with your frankenstein avatar.

[Fleur-De-Lis]

will we ever know if Fleur de lis was paid??

Hi, thanks for asking and sorry for being away: guess I was way too upset after this ordeal to even touch any casino-related thing, or even my computer, forget follow-ups )) Yes, in the end of several-hours (!!) chat, gazillion PMs and emails, I did get paid. I insisted that I get my money directly to my Monebookers account, and not moved to other casino, where I did not even have account at the time.

I do not think I'd ever play in new RTG Sloto (I prefer no-download games, and those in new Sloto are few and funny-looking). As for Desert Nights, it is another story... the confusion and misunderstanding with support so far proved un*rival*ed

[jod5413]

well Fleur, I am glad you finally got it, at least!