Imho there is only one reason that a casino would not have live chat and that`s lack of funds to pay someone...
1). It does not promote an organised outfit whatsoever, in fact it makes a casino look like a back street clip joint, hardly encouraging for wannabe customers knowing that if something goes wrong there is no-one available to cure the problem.
2). This theoretically costs the casino money.
3). Casinos are not in this game to lose money.
4). Every decent and well run accredited casinos here that win casinomeister awards, do so for two main reasons, prompt paying, and 2nd to none reliable available 24/7/365 customer service teams.
Really hope this opens your eyes hun, if you were to go to a
showroom to buy something and the door was open but no staff available to give you information about their products, but instead you were greeted by a sign on the door stating `Sorry but customer service is closed at the moment, but please feel free to browse around, if you see something you like, email us, and we`ll get back to you`, what would your reactions be?, if a business is open and doing business then it should be staffed, plain and simple.