urgent request rival casino

[Emmeline]

for tropica casino only deposits for now ... I can not say more

Ok I understand Then the best people are taking care of this now, that's good

[UriahHeep]

I was following this situation trying to help Kiretta with some translations.

One of the most negative aspects was that the casino was accusing Kiretta to have done a chargeback IN ONE OTHER RIVAL CASINO, but they never told her on WHICH CASINO, WHEN, and HOW MUCH.

So that she was powerless to demonstrate her innocence.

And the first consequence of this "mistake" of the casino, was that she had been locked on ALL the Rival casinos.

Consequently she couldn't even log-in to try to understand where the problem was.

This procedure of the Rival casinos to share the information about players can be very useful when they face a GUILTY player, but it gets very bad when facing a NOT GUILTY one. Something has to be changed imho.

[KasinoKing]

If this data is so "black & white", how did they manage such a screw-up

How many OTHER players have been falsely accused of this, and NOT managed to get the record set straight.

This is a clear case of LIBEL - whoever told the casino about the chargeback has committed LIBEL. The industry needs to take this SERIOUSLY. They need to get their facts right BEFORE making such an allegation, or acting upon it.

I have to say, that is a little bit of an over-reaction old bean!
This case only "kicked off" 4 days ago (Jan 30th). Sloto locked the account based on alleged charge-backs flagged by the central Rival anti-fraud system. They then investigated fully and found out that this was a mistake and re-instated the account.
All within 4 days? Sounds pretty quick to me.

I know it's worrying and frustrating for the few innocent players who get inadvertently caught up in this, but in the long run EVERYONE is better off if the industry as a whole can reduce the number of fraudulent players IMHO.

KK

[Casinomeister]

I have to say, that is a little bit of an over-reaction old bean!

LOL - you Brits crack me up with your lingo!

[Rebel2k5]

I was following this situation trying to help Kiretta with some translations.

One of the most negative aspects was that the casino was accusing Kiretta to have done a chargeback IN ONE OTHER RIVAL CASINO, but they never told her on WHICH CASINO, WHEN, and HOW MUCH.

So that she was powerless to demonstrate her innocence.

And the first consequence of this "mistake" of the casino, was that she had been locked on ALL the Rival casinos.

Consequently she couldn't even log-in to try to understand where the problem was.

This procedure of the Rival casinos to share the information about players can be very useful when they face a GUILTY player, but it gets very bad when facing a NOT GUILTY one. Something has to be changed imho.

Exactly why I don't play at Rival casinos. So many shady ones.

[jod5413]

LOL - you Brits crack me up with your lingo!

People, it would be appreciated if you do NOT derail this thread. Consequences may be a two week suspension.












Just funnin' ya, Bryan!!!

[petro]

It also troubles me that the OP states they were gambling to pay for medical expenses.

Yes, this disturbs me too.

I need the money for my family's problems and serious health ... I started to play for this ...

While I sympathise with OP trying to pay for medical expenses. Online casinos are the wrong place to do it.

Surely, the Italian government would be able to pay for it's peoples medical treatment.

[gid88]

Hey same_old

The $80k issue is different.

The player in that case did have chargebacks to another Rival casino, freely admitted it and repaid those chargebacks on the understanding that the casino would then honor any cashouts (since the slate was clean so to speak) - problem is, he played at another Rival casino who didn't see it that way and kept his winnings.
.

Never admitted to these chargebacks and subsequently had nothing to re-pay. Sloto could not provide proof of any chargebacks that i had made. However, I did come to a resolution with Sloto.

But as you always say:

1. Don't chargeback
2. don't play at Rival casinos.

[gid88]

The other player DIDN'T ever receive the $80K even though the problem WAS cleared up with SlotoCash. THIS demonstrates how SERIOUS the consequences of getting such accusations wrong can be. In theory, the processor that made the allegation to SlotOCash could be sued for the consequential loss of $80K that resulted from the initial libel.

One can get damages of MILLIONS if a newspaper publishes a libel here in the UK, and it is NOT just for ACTUAL losses, but damages for loss of reputation, hurt feelings, stress, etc. To defend a charge of libel, it has to be shown to be true.

hmmm...interesting. What's the statute of limitations in the UK ?