A new Rival Casino is born again "OrangeGamez Casino"

**rjb** · 24th June 2010, 10:37 PM

Has anyone recieved a withdrawl from OrangeGamez recently?

**eu_lowroller** · 25th June 2010, 03:40 PM

Originally Posted by rjb

I have been waiting for a withdrawl since June 9th.They even sent me an email saying i would get paid yesterday but still nothing.

After my withdrawal and flushing it with emailsupport, i got back the following answer "Hello,

Your transaction is being processed. You will get you money within business week."

So i should get it today, or did i misunderstood this?

within business week means for me at least on friday, which is today, so let's wait, but i don't believe in it, when i'm honest

btw. don't forget, it's only a little €100.- withdrawal.

**gamblingmace** · 26th June 2010, 12:48 AM

I have requested three withdrawals at orange gamez this month. two were processed. one took 6 days, one took 8 days. one has been pending for 6 days now. so lets see how long it will take this time till it is processed.

**eu_lowroller** · 27th June 2010, 02:23 AM

as i thought, i got nothing yet, so i will get it earliest in the middle of next week.

why do they tell me, that i should get my only €100.- withdrawal this week, when they have not enough money to pay us in an acceptable time?

**kakata** · 27th June 2010, 02:32 AM

Originally Posted by eu_lowroller

as i thought, i got nothing yet, so i will get it earliest in the middle of next week.

why do they tell me, that i should get my only €100.- withdrawal this week, when they have not enough money to pay us in an acceptable time?

Simply because if they would say the thruth...nobody would ever play there.

**LaHutti** · 27th June 2010, 07:27 AM

Well I'm happy to hear that ...

Here's a winning story for you...
I deposited $250, took the 121% welcome bonus, made the wr in 2 hours, and now have $3110 withdrawals pending.
What bugs me a little though, is that I never even got an e-mail, confirming that I have pending withdrawals....just a word from you guys, would be nice.
How come, there's no live chat available btw ?
Communication is important, especially when there are money involved....you need to make people feel, that you are on top of things, and that their money is safe.
I'll be back to finish the "winning story" when the money actually hits my neteller account, but so far, so good

Originally Posted by Dinussy

Guys if you just saw how much we are paying out...
But for the last 4 years in that business I saw thousands of complaints being posted and just a few wining stories...

**gamblingmace** · 29th June 2010, 12:54 PM

you dont get any email when you request a withdrawal. but you get an email when you deposit and when the withdrawal has been processed saying "deposit complete" and "payout complete".

btw my last withdrawal has been processed after 8 days again. so it takes some days but you get your money

**BingoT** · 29th June 2010, 01:16 PM

You do get some sort of email on a Withdrawal by a Rival casino.
I will have to take a look if I ever made a withdrawal from Orangegamez

From: Black Diamond <support@blackdiamondcasino.net>
Subject: Withdrawal Notification

Dear Thomas

Account: XXXXXXX

Thank you for playing at Black Diamond

We are currently processing your withdrawal requests and will endeavour to do so as quickly as possible.

Please be advised that all withdrawal requests take up to 48 hours to process following the request date, as per our Withdrawal Policy, unless stated otherwise according to your VIP level. The status of your withdrawal request will be displayed in the 'History' section of the casino's Cashier under withdrawals (located in the casino Lobby).

As per our policy, we must wait for the deposits to clear before we can release your payment. Please note that clearance is needed only on deposits made before and on the date of your request. The length of the clearance/pending period is dependant on your deposit method. Therefore, we must wait the relevant pending period (for your deposits to clear) before we process your withdrawal.

When your withdrawal is processed, you will receive notification by e-mail.

You can cancel your withdrawal at anytime in the first 24 hours by clicking on the reverse button in the 'withdrawal' section in the casino cashier.

If you have any questions, please do not hesitate to contact our Support Team. We are here for you 24 Hours a day, 7 days a week.

Thank you for your cooperation and understanding on this matter.

Warmest Regards

Annabelle
Casino Manager
support@blackdiamondcasino.net

This e-mail has been sent to you because you have provided your email address when signing up for BlackDiamond Casino membership. Opt-out of receiving future BlackDiamond promotional offers.

BlackDiamond is a casino owned and operated by AffiliateWide N.V
Brionplein 4, Curaçao, Netherlands Antilles.

**zap987** · 29th June 2010, 01:27 PM

I think Orange Gamez is the only Rival to not send out any emails for processed payments and requested withdrawals. At least I did not get any email when my first 2k payment was processed on the 17th. They are also being terribly slow blaming 'technical issues', never got my 2k for last week but if people got paid today I guess there is hope I'll get paid soon.

**LaHutti** · 1st July 2010, 11:55 PM

Originally Posted by zap987

I think Orange Gamez is the only Rival to not send out any emails for processed payments and requested withdrawals. At least I did not get any email when my first 2k payment was processed on the 17th. They are also being terribly slow blaming 'technical issues', never got my 2k for last week but if people got paid today I guess there is hope I'll get paid soon.

Any news on your withdrawal Zap ?
Mine is still processing running on a full week now, and they're still claiming "technical issues".
Thank God the "technical issues" don't have any influence on deposits huh ?
...not good enough !