#%$!@&* Rival support

[NicolasJohnson]

OK let me ask one more time seems it seems to have been missed twice now..

Do you have your own in house support......or did you in the past?

Sorry I missed it. No we do not have in house support. We outsource it. The only publicly available people who are in-house here at Vegas Regal Casino are Frank (casino manager) and Me.

Kind Regards,
Nicolas Johnson

[21grandcasino]

cor dear, guys... I am really sorry everyone is soo down and out with Rival casinos, but I just want you all to know that 21 Grand Casino has there own in house CS staff and we want to make sure all of our players are looked after! if any of you have had any problems with us please PM me and I will look into the problem and make sure it is dealt with from start to finish


Again if there is any positive or negative feedback just PM me and I will get back to you, I will try to do it with in 24 hours but if not it means i have the day of and I am enjoying time with my friends n family.. (come on a girl needs to live)

O just to clear the matter of Goldeyes does not work for us, but is infact one of best players who all the CS know and love!!!



Chloe

[KasinoKing]

cor dear, guys... I am really sorry everyone is soo down and out with Rival casinos, but I just want you all to know that 21 Grand Casino has there own in house CS staff and we want to make sure all of our players are looked after! if any of you have had any problems with us please PM me and I will look into the problem and make sure it is dealt with from start to finish

I think ALL Rival casinos have some sort of in-house support - but only for Email & phone inquiries.
But do you have your OWN Live-Chat, or do you rely on the centralized Rival chat system?

KK

[21grandcasino]

We have our very own Live chat which is only controlled by us and us only, so when the players click on the chat now button they come to 21 Grand Casino and NOT Rival