OMG QuickTender, THAT'S NOT MY CREDIT CARD!!!

[bernynhel]

I swear to god I ain't makin none a this up!!! Who the F*** is Ari Danaci and WTF is his card doin' listed in MY QuickTender Account??? It wasn't there yesterday and last time I checked QuickTender only allowed two credit cards to be registered at any one time (but they cudda changed that and I wouldn't have known....)

Wouldn't that be a kick in the ass if Ari Danaci was the guy who ripped me off here???: https://www.casinomeister.com/forums/threads/i-funded-my-netspend-visa-and-was-ripped-off.34577/ LOL!

Anyway, I loaded my QuickTender and then, with the sites cashier's open and waiting, I deposited into 3 of my casino accounts really fast!! But I left $33 and change in my QT account - maybe enough for dude to steal if Ari has access to my account, on purpose. Stay tuned to find out what happens next in this mystery!

 

[just play]

I don't know what the hell is going on with QT lately, but I would IMMEDIATELY contact them and tell them what is going on!!!!

 

[De Beuker]

Thats just a bit too much of a coincidence I think.
Especially if you check the web, there's only one Ari Danaci listed on Facebook for example, and he lives in... L.A.
Now find out if he works at that Rite Aid store?
Just google and he'll pop up immediatly, with a photo on Facebook, looks familiar?

 

[bernynhel]

I don't know what the hell is going on with QT lately, but I would IMMEDIATELY contact them and tell them what is going on!!!!

Ya THINK??? lol I hadda settle for the email feature on the site - lights are on but nobody's home!

Thats just a bit too much of a coincidence I think.
Especially if you check the web, there's only one Ari Danaci listed on Facebook for example, and he lives in... L.A.
Now find out if he works at that Rite Aid store?
Just google and he'll pop up immediatly, with a photo on Facebook, looks familiar?

How about I let NetSpend follow that lead, M-kay? Sides, I'm in Palm Desert for the season and so's the Rite-Aid where I used WU. I'll forward that screen shot to NetSpend's Dispute Resolutioin Investigations Dept, tho.

I bet QuickTender security's gonna need a fresh pair a drawers, tho, huh!

You Googled him? Really! Pfffffft! I LOVE it!

 

[felicie]

It must be the guy that ripped you off. who else would it be? That is too cool. I'm pretty sure you can register 3 cards not 2 but that they would let someone in wow I don't get it but let us know.

 

[4 of a kind]

Why would anyone need to register more then one quick tender account?

 

[silkprint]

But how would he get your Quicktender password to login and register anything ?

 

[bernynhel]

Why would anyone need to register more then one quick tender account?

Who opened more than 1 QuickTender account? And you don't "open" one, right? The merchant (casino) has to initiate it.

But how would he get your Quicktender password to login and register anything ?

He stole that information during a performance by hypnotist at the Wiltern Theater in Los Angeles which I attended on November 4th, this year, before I was aware of my identity thefts. This according to an ongoing investigation being conducted by the combined forces of Sherlock Holmes and Charlie Chan and under the consultation of Harry Houdini.


This just in from QuickTender:

Dear (bernynhel),

Thank you for contacting the QuickTender Help Desk.

Please be informed that, your issue has been registered and forwarded to the Security Department (your account has been suspended until the issue will be clarified). Security Team is going to get in contact with you.

Please feel free to contact us should you require any further assistance.

Kind Regards,
Oguz
QuickTender Help

...and this:

Dear (bernynhel),

We have received your request to the personal information in your QuickTender account. However, before we may do so...we would like you to send the below item to [email protected] for the review of the QuickTender Security Team:

A copy of a utility bill (for example an electricity bill) or a bank statement displaying your name and address and dated within the last three months....

Best regards,
Oguz
QuickTender Help Desk

...and my reply:

Dear QuickTender Security:

I reply to your request, please find, attached, the scanned image of my current United States Post Office Official Change of Address Confirmation, valid through June 4, 2010. In regards to requests for scanned images of utility bills, i.e. phone, etc., there is no such thing and hasn't been for well over a year as bills are no longer received nor are they paid via snail mail and, therefore, hardcopies are no longer provided by the utilities, naturally.

Since you have been contacting me, daily, here at my email address, please feel sure that it is, indeed, me to whom you have been communicating all these long months and feel free to call me at home, +011 XXX-XXX-XXXX or on my cell phone, +011 XXX-XXX-XXXX, any time after 11:00 AM PST (19:00 GMT).

I am certain that the security risk for you in believing that it is me writing you now is far less than whatever risks were taken and lost by QuickTender which allowed Ari Danaci's Visa card to be listed among my list of credit card deposit options in my QuickTender account.

Sincerely,

(bernynhel)

 

[AussieDave]

I am certain that the security risk for you in believing that it is me writing you now is far less than whatever risks were taken and lost by QuickTender which allowed Ari Danaci's Visa card to be listed among my list of credit card deposit options in my QuickTender account.

 

[ANDE52181]

This is unreal...yet QuickTender will tell you how their site is ultra secure.

Meanwhile back at the ranch, I never got my $370 refunded, just my account closed for breaking "site rules", which I have no clue what rule I broke. Best part is I emailed security@QT two days in a row asking for the specific reason my account was closed yet they haven't responded. They have always responded within one business day to prior emails.

This makes me wonder, my credit card was charged $370 when I didn't initiate a deposit and the money was never credited to my QT account. Could it be possible that QT listed my card info under someone elses account and that person made the deposit using my card info? I suggested this might have happened in my initial email to QT and they shot it down as impossible. Your post here clearly shows it is possible. A warning about QT needs to be listed somewhere as honest peoples card info could end up under someone elses deposit options. I WANT MY $370 QT!!!

 

[Stovetopp]

I am certain that the security risk for you in believing that it is me writing you now is far less than whatever risks were taken and lost by QuickTender which allowed Ari Danaci's Visa card to be listed among my list of credit card deposit options in my QuickTender account.

Sincerely,

(bernynhel)

Well said!!!

 

[bernynhel]

This is unreal...yet QuickTender will tell you how their site is ultra secure.

Meanwhile back at the ranch, I never got my $370 refunded, just my account closed for breaking "site rules", which I have no clue what rule I broke. Best part is I emailed security@QT two days in a row asking for the specific reason my account was closed yet they haven't responded. They have always responded within one business day to prior emails.

This makes me wonder, my credit card was charged $370 when I didn't initiate a deposit and the money was never credited to my QT account. Could it be possible that QT listed my card info under someone elses account and that person made the deposit using my card info? I suggested this might have happened in my initial email to QT and they shot it down as impossible. Your post here clearly shows it is possible. A warning about QT needs to be listed somewhere as honest peoples card info could end up under someone elses deposit options. I WANT MY $370 QT!!!

Ya THINK??? Unfortunately, my rehabilitated criminal mind was not able to think of this angle as it once, most assuredly, would have. Had to be either the prison shock treatments or the frontal "icepick" lobotomy, f'shizzle, which incapacitated me in this manner. Otherwise, I could have tested your theory, to its fullest, before my QT account was "suspended."

Did you have more than one user on the cc account and could the other user also have attempted to register the same cc # at QT? I know, it's a long shot.

I'm in a chat session with QT...make that was:


QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Denis. How can I help you?
(bernynhel): [QHD #(deleted by bernynhel)], [QHD #(deleted by bernynhel]
(bernynhel): I am most interested with the latter as it involves a foreign credit card listing in my deposit options and thje suspension of my account.
QuickTender Live Support: Can I have your QuickTender account number please?
(bernynhel): i cant access that info
(bernynhel): i cant log in
(bernynhel): the information should be available to you via the ref #s
(bernynhel): [QHD #(deleted by bernynhel] its not in there?
QuickTender Live Support: Please note that we do not disclose any security information via live chat
(bernynhel): well its certainly not stopping anyone, is it?
(bernynhel) ?
QuickTender Live Support: You may send us an e-mail to [email protected], specifying your question.
QuickTender Live Support: We will reply you as soon as the e-mail is reviewed.
(bernynhel): obviosly, as i have been assigned two ref #s, that ship has already sailed, hasn't it?
(bernynhel): im contacting you to ask why I haven't heard from anyone.
QuickTender Live Support: We are required to confirm your 10 digit QuickTender account number before we can assist you at Live Chat. If you fail to provide your account number we can only advise you to send an email to us.
(bernynhel): one moment
QuickTender Live Support: Secondly we are not allowed to disclose any security information on user's accounts via Live Chat.
(bernynhel): not required
(bernynhel): hold for the acct number
QuickTender Live Support: Sir, the best option for you would be sending an e-mail request to [email protected].
QuickTender Live Support: Once your issue is reviewed you will receive and e-mail reply.
(bernynhel): If this is your only function what good is it?
(bernynhel): nevermind

What a TWIT!

 

[denamoutz]

Well since Ari's card is on your QT account, can you use it!!!

 

[bernynhel]

Well since Ari's card is on your QT account, can you use it!!!

Sadly, my own quote (below) makes the answer to your question, "no".

Ya THINK??? Unfortunately, my rehabilitated criminal mind was not able to think of this angle as it once, most assuredly, would have. Had to be either the prison shock treatments or the frontal "icepick" lobotomy, f'shizzle, which incapacitated me in this manner. Otherwise, I could have tested your theory, to its fullest, before my QT account was "suspended."

:sob:

It seems I have a MoneyBookers account (they notified me to say that an expired cc had been removed from my acount, otherwise, I would never have known!) Any comments about MoneyBookers? Good or bad?

 

[silkprint]

Quicktender obviously screwed up ....I think you should block some of those numbers out though ..i mean if this guy didnt do anything then its not fair to have his CC number displayed on the forum

 

[ANDE52181]

Quicktender obviously screwed up ....I think you should block some of those numbers out though ..i mean if this guy didnt do anything then its not fair to have his CC number displayed on the forum

I can guarantee that this is how my card was charged by some low life QT customer. QT screwed up and he used my card for two deposits. It was used in October for $210 and when the low life realized he got away with it, he charged another $370 to my card in November.

I have a sick feeling QT knows what happened in my case and by clsoing my account and not responding to my numerous emails they are just brushing it under the carpet so to speak.

I need everyones help in this forum because I need my money back. I need to have them unsuspend my QT account and credit the $370 to it so I may get it off their site to another site. They can close my account after that because I will be closing it myself if they don't. Guys I need help in how to get through to QT because I really can't afford to lose this money. I will fricken pay the $45 over limit fee on my card as long as I recoup the $370. HELP ME OUT!!!!!

 

[ANDE52181]

I'm in a chat session with QT...make that was:


QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Denis. How can I help you?
(bernynhel): [QHD #(deleted by bernynhel)], [QHD #(deleted by bernynhel]
(bernynhel): I am most interested with the latter as it involves a foreign credit card listing in my deposit options and thje suspension of my account.
QuickTender Live Support: Can I have your QuickTender account number please?
(bernynhel): i cant access that info
(bernynhel): i cant log in
(bernynhel): the information should be available to you via the ref #s
(bernynhel): [QHD #(deleted by bernynhel] its not in there?
QuickTender Live Support: Please note that we do not disclose any security information via live chat
(bernynhel): well its certainly not stopping anyone, is it?
(bernynhel) ?
QuickTender Live Support: You may send us an e-mail to [email protected], specifying your question.
QuickTender Live Support: We will reply you as soon as the e-mail is reviewed.
(bernynhel): obviosly, as i have been assigned two ref #s, that ship has already sailed, hasn't it?
(bernynhel): im contacting you to ask why I haven't heard from anyone.
QuickTender Live Support: We are required to confirm your 10 digit QuickTender account number before we can assist you at Live Chat. If you fail to provide your account number we can only advise you to send an email to us.
(bernynhel): one moment
QuickTender Live Support: Secondly we are not allowed to disclose any security information on user's accounts via Live Chat.
(bernynhel): not required
(bernynhel): hold for the acct number
QuickTender Live Support: Sir, the best option for you would be sending an e-mail request to [email protected].
QuickTender Live Support: Once your issue is reviewed you will receive and e-mail reply.
(bernynhel): If this is your only function what good is it?
(bernynhel): nevermind

What a TWIT!

LOL, here is my chat from last week when I was trying to get an answer about my account.

QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Sofia. How can I help you?
ANDE52181: yes I sent an email response to Oguz early today and would just like to make sure he responds by the end of today because I will not be waiting till over the weekend for my issue to be resolved
QuickTender Live Support: Can I have your QuickTender account number please?
ANDE52181: XXXXXXXXXX
QuickTender Live Support: Please wait a few moments; Ill look into this for you.
ANDE52181: thank you
QuickTender Live Support: Im afraid we cannot disclose this information via Live Support. The respective department is already dealing with your issue and you will be contacted by email.
ANDE52181: ok thank you, just wanted to check

I got nothing from live support AND I GAVE THEM MY ACCOUNT #!!!!

Notice how polite I was though...and than they just suspended my account because they said they were investigating the issue. Than the next day they closed it because I violated site rules. They just failed to mention the site rule I broke which is none because I didn't.

 

[rockycatt]

do any of these e wallet outfit's got reps listed here as a well contact or any thing / or is there a owner/ rep that can get a little slant on this
that may be lurking in the back ground

 

[rockycatt]

hey why dont you contact the guy directly on face book ya know the cc of his on yours might be a error of Q T and if it's the guilty party whats the harm the deed is done ; if he is a victim as well he may Allie with you

i dont see anything to loose unless q t brings you into it more and Tell's you to lay low

 

[Jasminebed]

It seems I have a MoneyBookers account (they notified me to say that an expired cc had been removed from my acount, otherwise, I would never have known!) Any comments about MoneyBookers? Good or bad?

I'm pretty pleased with Moneybookers overall, but US customers cannot use it for gambling.

 

[bernynhel]

hey why dont you contact the guy directly on face book...

Thanks, rc, but...
1. I don't facebook.
2. I have enough friends as it is (aside from CM friends - never too many!), and, most importantly...
3. I'm not s'posed to know "dude" from Adam, remember? How would it look if we showed up on QT's virtual doorstep, arm in arm, jointly pitchin' a bitch on this dealio? Ima pass the QT screenshot over to NetSpend and let them make the connection if there is any to be made.

...Moneybookers...US customers cannot use it for gambling.

Oh, that's just great! Then who needs 'em?!?

 

[bernynhel]

LOL, here is my chat from last week when I was trying to get an answer about my account.

QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Sofia. How can I help you?
ANDE52181: yes I sent an email response to Oguz early today and would just like to make sure he responds by the end of today because I will not be waiting till over the weekend for my issue to be resolved
QuickTender Live Support: Can I have your QuickTender account number please?
ANDE52181: XXXXXXXXXX
QuickTender Live Support: Please wait a few moments; Ill look into this for you.
ANDE52181: thank you
QuickTender Live Support: Im afraid we cannot disclose this information via Live Support. The respective department is already dealing with your issue and you will be contacted by email.
ANDE52181: ok thank you, just wanted to check

I got nothing from live support AND I GAVE THEM MY ACCOUNT #!!!!

Notice how polite I was though...and than they just suspended my account because they said they were investigating the issue. Than the next day they closed it because I violated site rules. They just failed to mention the site rule I broke which is none because I didn't.

What? I wasn't polite?*

Have you tried PAB here, at CasinoMeister? By the way, QT is now closed for the day as of this posting and nobody there responded to my dealio.





* I quit being polite a long time ago to people who I knew for a fact were only going to bend me over and f*** me in the a** for my trouble, and w/o my consent! And wouldn'tcha know that in every, single instance, not one a these SOBs ever even had the courtesy, the common decency, to offer me a reach-around! Boors! I got their polite right here!

 

[bernynhel]

Quicktender obviously screwed up ....I think you should block some of those numbers out though ..i mean if this guy didnt do anything then its not fair to have his CC number displayed on the forum

It's only the last four digits, the same as my own card's last four being displayed in the same post, not "his CC number displayed", as you put it, by any stretch of the imagination. As far as him being "innocent", well, I'm not against the death penalty and I am certain that innocent people have been wrongfully executed. And I'm not actually executing anybody, I'm not even allowed to own a firearm.

And the "user number" (pretty sure that the ten digit number starting with 210, a huge area code, is a phone number) displayed in my NetSpend transaction history, also included in my post and much more revealing than the last four of a cc #, was no longer a valid phone number within an hour of it being used (if it is a phone number) to rip me off. Please see forum rules re: "sheriffing". And I'm not trying to be rude or nasty about this. Honest. D see?!) It's just genetics.

 

[Jasminebed]

I'm appalled at the lack of response you are getting from these ewallets for serious security breaches.

Are the police taking this seriously? Online fraud is huge. Here in Ontario, anyone encountering problems is encouraged to call Phonebusters

You do not have permission to view link Log in or register now.

. While they originally just dealt with phone fraud, they have broadened into identity theft and online fraud, but not scam emails.

 

[silkprint]

Wow Bern , I do understand your frustration for sure but no reason to start getting snarky with me over it .
I have never 'sheriffed' anyone in all the years I have been a part of this forum and I don't intend to start now . See I am also being Nice

It is obviously a Quick tender issue and dragging someone elses name into it on the forum before you know for sure one way or the other IMO isn't fair but whatever .
I hope it gets worked out for you in the long run

 

[bernynhel]

Wow Bern , I do understand your frustration for sure but no reason to start getting snarky with me over it .
I have never 'sheriffed' anyone in all the years I have been a part of this forum and I don't intend to start now . See I am also being Nice

It is obviously a Quick tender issue and dragging someone elses name into it on the forum before you know for sure one way or the other IMO isn't fair but whatever .
I hope it gets worked out for you in the long run

NP, silkprint, and I do appreciate your posts - apology accepted (kidding!). Well, the guy's guilty of havin' his cc show up in my QT and messin' me up, anyhow! QT has only suspended my acct. with no explanation so that means they're throwin' him under the bus via silence. (grumble, grumble...)

 

[bernynhel]

I'm appalled at the lack of response you are getting from these ewallets for serious security breaches.

Are the police taking this seriously? Online fraud is huge. Here in Ontario, anyone encountering problems is encouraged to call Phonebusters

You do not have permission to view link Log in or register now.

. While they originally just dealt with phone fraud, they have broadened into identity theft and online fraud, but not scam emails.

Police? Hahahahahahahahahahahahahahaha! We don't need no stinking police! NetSpend said don't bother under $300, won't change their handling of the sitch and nothing was missing at QT - just unexplained dude's card listed in my deposit options.

 

[ANDE52181]

Getting a QT Rep on here

I would like to know how we can go about getting a representative from QT on here to explain the ongoing issues. I emailed Security asking why my account was closed and my money not refunded yet they refuse to respond. I cc'ed Support@QT on the emails and they didn't even respond as they have in the past letting me know that I would be receiving a response shortly.

I'm not letting this go until I get my $370 back. I will trash QT throughout the web until they respond and act accordingly. They are crazy if they think I'm going to just eat the money and go away. I would love to do a chargback for the $370 but when I do, my bank is going to question the $210 charge from last month, which QT did reimburse to my account.

If I'm forced to chargeback the $370, I'm going to have to chargeback the $210 as well. The bank isn't going to buy the fact that I authorized one and not the other from a specific merchant, not to mention the questions I'm gonna have to answer about why I didn't initiate a chargeback for the $210 last month and what the merchant specializes in. I'm an honest person and don't want to rip off QT for the $210 they did reimburse me for but they are going to leave me no choice if they don't do the right thing here.

Thoughts anyone?

 

[LonelyHearts]

Why are you worrying about QT feelings? They can careless about yours. Either do what you got to do in order to get your $370 back. Or take it as a loss. But if you think at this point. After QT refused to answer your and locked your account; Is gonna give it back. Then you got another thing coming.

 

[ANDE52181]

Why are you worrying about QT feelings? They can careless about yours. Either do what you got to do in order to get your $370 back. Or take it as a loss. But if you think at this point. After QT refused to answer your and locked your account; Is gonna give it back. Then you got another thing coming.

I understand what you have been telling me I just thought...

...this site served a purpose for issues like this. It's not right for honest players to get screwed by sites like QT and not have them listed as rogue or not recommended so it doesn't continue in the future.

I figured someone on here could shed some light and get something done.

 

[cheetahwind]

@ANDES52181
Just the only thing I would make you do before you proceed with such thing is that you get consent from Max or Casinomeister first. I'd hate to see someone get banned for breaking the rules. I'm sure they'll let you considering the circumstances but I would just be careful.
Also luckily I haven't had any issues with QT other than I haven't had anything worth cashing out. Most of the time I cash out from a place like iNetBet or intertops for like $150. Well after fees I'd get like $113.05. So it hardly seems worth the cashout unless if it's for something more along the lines of $400 or more just something to actually make the fees worth it.
Otherwise since I only use my netspend card for online gaming and a few other sites we won't talk about. I really don't feel the need to be overly worried about the small amounts I put in there.

 

[Stovetopp]

NP, silkprint, and I do appreciate your posts - apology accepted (kidding!). Well, the guy's guilty of havin' his cc show up in my QT and messin' me up, anyhow! QT has only suspended my acct. with no explanation so that means they're throwin' him under the bus via silence. (grumble, grumble...)

Bernynhel, just a thought...Maybe they locked the account so the fraudster could not log in again and do some more tricks

I can well understand your feelings and I am certain that after the looooooooooooooong investgation you will receive what's due to you......I don't think a big company like QT would risk their reputation for $370. Ahuge sum to you maybe, but less than pennies for them

 

[ANDE52181]

......I don't think a big company like QT would risk their reputation for $370. Ahuge sum to you maybe, but less than pennies for them

I know, that's why I'm totally lost and confused right now as to why my account was closed and they refuse to reimburse me. It's obvious with the OP's discovery of someones else CC under his QT account deposit options, that QT isn't as secure as they claim or there were some big mistakes made. Why shouldn't I think my card was used by another QT customer to deposit after seeing this thread? I know I didn't initiate a deposit, so someone else did!

 

[ANDE52181]

@ANDES52181
Just the only thing I would make you do before you proceed with such thing is that you get consent from Max or Casinomeister first. I'd hate to see someone get banned for breaking the rules. I'm sure they'll let you considering the circumstances but I would just be careful.
Also luckily I haven't had any issues with QT other than I haven't had anything worth cashing out. Most of the time I cash out from a place like iNetBet or intertops for like $150. Well after fees I'd get like $113.05. So it hardly seems worth the cashout unless if it's for something more along the lines of $400 or more just something to actually make the fees worth it.
Otherwise since I only use my netspend card for online gaming and a few other sites we won't talk about. I really don't feel the need to be overly worried about the small amounts I put in there.

Thanks for the input. I don't even know how to go about doing such a thing. Like I've stated, they corrected the $210 issue last month but now they closed my account and don't answer my emails about the $370? I've been polite as one could be after having an unauthorized charge to their card that caused them to exceed their credit limit incurring a $45 fee and an increase in their card rate. Plus I'm out the $370.

I always hear good things about QT and that they resolve issues to the satisfaction of their customers. I just found it odd that this whole issue with QT started when I attempted to make my first deposit on their site and it was declined. I gave up and never tried again on their site. Than I get tagged with two charges in back to back months which never appear in my QT account and I never initiated. Than I read this thread and see the screenshot of someone elses card info under another individuals QT deposit options. How can I not think this is what happened to me? Makes me feel like QT closed my account to cover up their mistakes and it just so happens the OP here is an honest person who notified QT and took a screenshot before they suspended his account. Unfortunately for me, the person who used my card isn't as honest as the OP.

 

[bernynhel]

Bernynhel, just a thought...Maybe they locked the account so the fraudster could not log in again and do some more tricks

I can well understand your feelings and I am certain that after the looooooooooooooong investgation you will receive what's due to you......I don't think a big company like QT would risk their reputation for $370. Ahuge sum to you maybe, but less than pennies for them

Stovetopp, you've obviously confused me with someone else!. I'm not missing any money. I began this thread because, on November 19, I had opened my QuickTender account so that I might fund it only to find an alien individual's (an individual, I might add, whom I never heard of, one Mr Ari Danaci) Visa card listed in addition to the two cards I had listed on the "adding funds options" (or whatever it's called - I can't even access it to check, now) page of my QuickTender Account. I added funds to my account, with, not my NetSpend Visa for reasons only too obvious, here: https://www.casinomeister.com/forums/threads/i-funded-my-netspend-visa-and-was-ripped-off.34577/, and, no, not with Mr. Danaci's newly listed Visa, but with my newly added, second card, an "Only1", prepaid Visa. I had added the "Only1" just a few days earlier out of the necessity I hope that I have sufficiently addressed by the inclusion of the above link. I then, immediately informed QuickTender of the existence of the "alien card" whereby they just as immediately suspended my account, which brings us all here.

Everyone all caught up, now?

Note to ANDE52181: See the trouble you're causing me? It's too late for you, sukka! Suck it up! You shoulda started you're own damn thread when you still hadda chance, fool!, stead a tryin' a piggyback your ol' BS here! I'm tyrin' a do sumpin' 'bout handlin' my business, why'on't you go somewheres else an' handle your own???

OK, take it easy!!! I'm just clownin' ANDES52181!! Kinda.

 

[ANDE52181]

Note to ANDE52181: See the trouble you're causing me? It's too late for you, sukka! Suck it up! You shoulda started you're own damn thread when you still hadda chance, fool!, stead a tryin' a piggyback your ol' BS here! I'm tyrin' a do sumpin' 'bout handlin' my business, why'on't you go somewheres else an' handle your own???

OK, take it easy!!! I'm just clownin' ANDES 52121!! Kinda.

LOL I did start my own thread. Your great screenshot and post just made me realize exactly what happened in my case. QT listed my card under someone elses account and they used it to deposit. I give you props for not using the card and bringing it to QT's attention.

Why the hell couldn't QT have listed my card under your account???

I wouldn't be in this mess than!!

Out of curiosity, why the hell would they suspend your account instead of just removing the card from your account? Weird, but I think something stinks here, like QT covering up a serious security breach/screwup on their end.

BTW...feel free to piggyback me on any future threads as I surely owe you one!

 

[bernynhel]

LOL I did start my own thread. Your great screenshot and post just made me realize exactly what happened in my case. QT listed my card under someone elses account and they used it to deposit. I give you props for not using the card and bringing it to QT's attention.

Why the hell couldn't QT have listed my card under your account???

I wouldn't be in this mess than!!

Out of curiosity, why the hell would they suspend your account instead of just removing the card from your account? Weird, but I think something stinks here, like QT covering up a serious security breach/screwup on their end.

BTW...feel free to piggyback me on any future threads as I surely owe you one!

I kinna thot so. I just thot it would be kinna funny to write that cuzza the cunfusion Stovetopp had thinkin I was you in the previous post an I hadda sort im out!

In answer to your question: Good question! Which is exactly why I was inspired to send this email just 1 minute ago:

A note to QuickTender:

Dear QuickTender:

It may or may not please you to know that I have opened a thread in a forum to discuss my "situation" with you, here:

https://www.casinomeister.com/forums/threads/omg-quicktender-thats-not-my-credit-card.34669/

I had hoped, at the outset, that my second post to that forum would be to inform the forum members that QuickTender had addressed my problem in a timely fashion and that all was well, again, and that QuickTender was, truly, the fine, security-first kind of outfit that everyone had hoped it would turn out to be when we all first entrusted our precious finances to QuickTender's diligence.

Since, I am sad to say, no one at QuickTender has had even the barest, common courtesy to reply to my pleas, let alone discuss with me how the problem might be resolved, I am afraid that the glowing-second-post-ship has already sailed and that the discussion has evolved to a place that could have easily been detoured had QuickTender deemed to find my query worth your attention.

Sincerely,

(bernynhel)

P.S. Don't bother citing anything contained in this email as an excuse for any actions against me which you may be considering as a result of having received this email or the information which it contains. You've had ample opportunity to address these issues before now. Besides, I could really care less, at this point, couldn't I?

 

[LonelyHearts]

ANDE, Your card being registered to someone else account; And they made the deposits isn't so. They would also need your 3 digit CVC Pin # from the back of your card to make a deposit. QT "processors" has a history of doing this

https://www.casinomeister.com/forums/threads/beware-quicktender-unauthorized-charges.20930/

 

[ANDE52181]

I kinna thot so. I just thot it would be kinna funny to write that cuzza the cunfusion Stovetopp had thinkin I was you in the previous post an I hadda sort im out!

In answer to your question: Good question! Which is exactly why I was inspired to send this email just 1 minute ago:

A note to QuickTender:

Dear QuickTender:

It may or may not please you to know that I have opened a thread in a forum to discuss my "situation" with you, here:

https://www.casinomeister.com/forums/threads/omg-quicktender-thats-not-my-credit-card.34669/

I had hoped, at the outset, that my second post to that forum would be to inform the forum members that QuickTender had addressed my problem in a timely fashion and that all was well, again, and that QuickTender was, truly, the fine, security-first kind of outfit that everyone had hoped it would turn out to be when we all first entrusted our precious finances to QuickTender's diligence.

Since, I am sad to say, no one at QuickTender has had even the barest, common courtesy to reply to my pleas, let alone discuss with me how the problem might be resolved, I am afraid that the glowing-second-post-ship has already sailed and that the discussion has evolved to a place that could have easily been detoured had QuickTender deemed to find my query worth your attention.

Sincerely,

(bernynhel)

P.S. Don't bother citing anything contained in this email as an excuse for any actions against me which you may be considering as a result of having received this email or the information which it contains. You've had ample opportunity to address these issues before now. Besides, I could really care less, at this point, couldn't I?

Nice...best post in this thread so far!

 

[bernynhel]

ANDE, Your card being registered to someone else account; And they made the deposits isn't so. They would also need your 3 digit CVC Pin # from the back of your card to make a deposit. QT "processors" has a history of doing this

https://www.casinomeister.com/forums/threads/beware-quicktender-unauthorized-charges.20930/

LonelyHearts is right. The mere accidental listing of your cc under another QuickTender Account holder's list of funding methods would not give that account holder the ability to fund their QT account with your card.

Not why I didn't try to fund my QT Account with the "alien" Visa I found listed among my own cards. It just didn't occur to me to try before my account was suspended... (I'm kidding, again, of course! heh-heh!)

And I couldn't find any instances of unexplained "alien" cc's listed in QuickTender accounts in that thread. But if this is just a common result of a glitch in QT's software, and since, like you said, there's really no risk of the QT Account holder accessing the "alien" card after discovering it since the CVV is required to do so, why didn't QuickTender just say so and remove the "alien" card?

A couple of notes inspired by my visit to the above, mentioned thread:

1. Any time I've had to explain anything about "Dubai" to anyone I simply state that these are religious donations of a highly personal nature and that their frequency are directly related to the number of "prayers" I receive from my "Swami", the "true" recipient, and that I have no control over which credit card processor my "Swami" selects and I'd rather die than question his choice. If you think of it "figuratively", this explanation can be regarded as 100% factual since the "activity" we members of CM are best known for is the closest thing many of will ever get to anything actually "religious". ("Ah haaaaaaaa!" you say!) I knew you'd "get it"! Besides, anyone demanding any such explanation has heard far goofier, "religious" stories from far nuttier nutbags than any of us, practically, and will usually stop asking more questions for no other reason than to avoid suffering any more explanations. Also, further investigations beyond the above explanation are generally quashed right then and there regardless of your inquisitor's ability to endure due to rules regarding religion and confidentiality at whatever company (like your bank) your inquisitor is working for.

Still, I recommend never linking a bank or a real credit card to anything online since prepaid cards can be funded for a few dollars a month.

2. Since the time of the above mentioned thread (2007), NetSpend can be used to withdraw from QuickTender and the routing information is on NetSpend's website

 

[ANDE52181]

LonelyHearts is right. The mere accidental listing of your cc under another QuickTender Account holder's list of funding methods would not give that account holder the ability to fund their QT account with your card.

I assume your saying that when you deposit, even with saved card info, you have to re-enter the CVV number to deposit everytime?

I have no clue because I only tried to deposit twice and was declined and that was a while ago so I don't remember.

Since the time of the above mentioned thread (2007), NetSpend can be used to withdraw from QuickTender and the routing information is on NetSpend's website

Incorrect, QT initiates bank wire transfers which Netspend doesn't accept. Netspend only accepts ACH withdrawals.

Bottom line, somehow they charged my account. I have the f'in prinouts from my bank displaying the transaction #'s, time, amount and date they were initiated and processed. I can tell you with 100% certainty that QT is covering something up. If they didn't realize a mistake was made than why did they refund me the original $210? Just doesn't add up. If it isn't a mistake on their part than someone that works for them stole my CC info and manually charged my card, but than again, the descriptors identified QT. And...if that is the case and someone stole my info from their servers, they are still liable for not securing my info, which it's obvious that their site isn't too secure.

 

[bernynhel]

I assume your saying that when you deposit, even with saved card info, you have to re-enter the CVV number to deposit everytime?

Correct, gotta enter the CVV each time.

Incorrect, QT initiates bank wire transfers which Netspend doesn't accept. Netspend only accepts ACH withdrawals...

I stand corrected. I saw the routing info at NetSpend and just figured. However, I do know that you can give QuickTender anyone's bank routing information, whether it's your bank account or the man in the moon's, pay the QT withdrawal fee, and there your money will go without any further verification by QT as long as the routing info fits some bank account, somewhere.

...but than again, the descriptors identified QT. And...if that is the case and someone stole my info from their servers, they are still liable for not securing my info, which it's obvious that their site isn't too secure.

If it says "QT" in the descriptor, who else is QT gonna blame? If they ever bother to respond, at all.

 

[ANDE52181]

If it says "QT" in the descriptor, who else is QT gonna blame? If they ever bother to respond, at all.

Exactly, here are the charges ($210 in OCT and $370 in NOV, descriptor in NOV contains the word "Deposit"):

 

[vinylweatherman]

I assume your saying that when you deposit, even with saved card info, you have to re-enter the CVV number to deposit everytime?

I have no clue because I only tried to deposit twice and was declined and that was a while ago so I don't remember.



Incorrect, QT initiates bank wire transfers which Netspend doesn't accept. Netspend only accepts ACH withdrawals.

Bottom line, somehow they charged my account. I have the f'in prinouts from my bank displaying the transaction #'s, time, amount and date they were initiated and processed. I can tell you with 100% certainty that QT is covering something up. If they didn't realize a mistake was made than why did they refund me the original $210? Just doesn't add up. If it isn't a mistake on their part than someone that works for them stole my CC info and manually charged my card, but than again, the descriptors identified QT. And...if that is the case and someone stole my info from their servers, they are still liable for not securing my info, which it's obvious that their site isn't too secure.

Although you would like this to be sorted out WITHOUT having to get your bank involved, you seem to be getting "stonewalled". It looks like QT are calling your bluff. They think you will "eat the $370" rather than pursue the issue through your bank.

It seems that your relationship with QT has irretrievably broken down, and whatever the outcome, they will NOT have you back, and you don't seem to want to go back to them anyway.

The $370, if subject to a chargeback, will place QT in something of a dilema, since QT claim this deposit DOES NOT EXIST!, and this can be proved from your report at QT. The chargeback would come from someone ELSE'S "account", wherever that may be, and if anyone makes a fuss, you will KNOW FAR MORE about how this money was stolen, and maybe by whom, than you do now.

If QT dispute the chargeback of the $370, THEY will start communicating with YOU, and YOU will be in a position to "stonewall" THEM. Tell them it has nothing to do with them, since there is no record of the $370 at their end, as they have repeatedly told you.

Your BIG problem is with your BANK, and so BEFORE approaching them, you need to ensure you are protected from any fallout.
Others have mentioned that their banks have frozen their accounts for "investigation" when these "red flags" are raised. This might be the case were the bank to believe your story is covering up the fact that the $210 and $370 are gambling transactions, with the $370 being disputed because it didn't arrive at the other end, and the merchant has been unable to locate the money and place it in your account. The non-gambling argument would be that you "didn't receive the goods or service" for which you paid $370, and you trusted the merchant because you DID "receive the goods/service" for the earlier $210, and do NOT therefore wish to dispute the former charge.

To cope with any "fallout", ensure you have other funds available, even to the point of moving inbound payments (salary etc) to another bank, and taking out new credit/debit cards with them. If your current bank freezes the account as part of any investigation, you should NOT end up being unable to pay bills etc.

There is also a danger that the bank will seek to go back and charge back ALL prior deposits to QT, believing this is required for them to comply with UIGEA (once they know a transaction is for gambling, they must block it). This WOULD affect you, since QT would probably seek the money back from the casinos, who in turn would place you on a chargeback blacklist.

Perhaps the best ploy would be to convince QT you believe you have nothing to lose since you will NEVER trust them again, and you WILL continue to pursue that $370, and ARE prepared to involve your bank rather than simply give up.

The best starting point could be to send them a more formal complaint, giving them a reasonable time period to trace and recover the missing $370, after which you WILL escalate the matter as a "fraudulent transaction" with your bank for THEM to pursue on your behalf. Hopefully, they will see sense, and do a PROPER investigation. They may well uncover serious breaches in their systems, although they will seek to keep it quiet. Other posts have revealed that there is CLEARLY something not right with QT "secure systems", since things are happening that shouldn't be happening - and going back to 2007 as well.

 

[bernynhel]

Exactly, here are the charges ($210 in OCT and $370 in NOV, descriptor in NOV contains the word "Deposit"):

Well, you may have no alternative other than to involve your bank. Your bank can never prove any of this was for gambling and QT wont talk, no mattter what. They'd be afraid of every US bank spreading the word and their US business going up in smoke. Poof! I say get after QT any way you can. Good luck!

Now, back to ME, bernynhel, the real subject of this (my) thread...

Yesterday I was out of town and QT says they were trying to call me (my reg'd ph # with QT is my home phone so no, they couldn't get in touch) but they're asking for the next best time to call me again today. I replied to their emails and told them. They claim they will re-activate my account as soon as they make phone contact as a security verification measure. We'll see....

 

[bernynhel]

OK. Today QuickTender's security department called me and asked a few stupid questions. Like, "Are you sure you didn't compromise your QT log in info, recently?" "No, I did not expose my QT log in info. But if I had which world's dumbest criminal would use that info to register their credit card as one of my deposit methods?" So they said they would reset my password and email me the new one. They did NOT. A couple of hours later: Live chat said, "They will email you the new log in info soon." I said, "Like, today soon?" "In about five minutes." "Oh great, tyvm!"

The new log in info email from QuickTender:

To ensure that your QuickTender emails get to your inbox, please add [email protected] , [email protected] , [email protected] , [email protected] and [email protected] to your email Address Book or Safe List

Dear (bernynhel),

Thank you for contacting the QuickTender Help Desk.

Please be advised that you have an active registration with email (deleted by bernynhel).com

QuickTender User Name is (deleted by bernynhel)

In order to log in you have to go to Login page of www.quicktender.com and insert:

- your User name
- your Password

Please note that your Password is CaSe sensitive (Alpha is not equal to aLPHA), make sure that CAPS LOCK is not accidentally on.

In order to reset your password you should initiate the Password Recovery Process.

After logging in you can change your password from Personal Settings >>> Password.

Please feel free to contact us should you require any further assistance.

Kind Regards,

Alisa
QuickTender Help Desk
[email protected]
Working hours (Mon-Sun):
GMT: 05:00 - 21:00
PST: 21:00 - 13:00
EST: 00:00 - 16:00

Simple enough right?

Don't bet on it!

So I go to QuickTender, enter my username and password and no workee. So I enter my username again but then select "forgot password". It asks for my username again, and then asks me a security question, which I answer. Then I get the message: "your new password has been sent".

How many think my new password was sent on the 1st try? Hands?

Ok the second try? Third? Fourth? Fifth? Those of you who said the Sixth time, all I gotta say to you is this , "Exactly what time do you think I was born yesterday that you actually thought I'm was gonna try that stupid QT password recovery more 'n 5 times?"

QuickTender is effen LAME!!!

 

[vinylweatherman]

OK. Today QuickTender's security department called me and asked a few stupid questions. Like, "Are you sure you didn't compromise your QT log in info, recently?" "No, I did not expose my QT log in info. But if I had which world's dumbest criminal would use that info to register their credit card as one of my deposit methods?" So they said they would reset my password and email me the new one. They did NOT. A couple of hours later: Live chat said, "They will email you the new log in info soon." I said, "Like, today soon?" "In about five minutes." "Oh great, tyvm!"

The new log in info email from QuickTender:

To ensure that your QuickTender emails get to your inbox, please add [email protected] , [email protected] , [email protected] , [email protected] and [email protected] to your email Address Book or Safe List

Dear (bernynhel),

Thank you for contacting the QuickTender Help Desk.

Please be advised that you have an active registration with email (deleted by bernynhel).com

QuickTender User Name is (deleted by bernynhel)

In order to log in you have to go to Login page of www.quicktender.com and insert:

- your User name
- your Password

Please note that your Password is CaSe sensitive (Alpha is not equal to aLPHA), make sure that CAPS LOCK is not accidentally on.

In order to reset your password you should initiate the Password Recovery Process.

After logging in you can change your password from Personal Settings >>> Password.

Please feel free to contact us should you require any further assistance.

Kind Regards,

Alisa
QuickTender Help Desk
[email protected]
Working hours (Mon-Sun):
GMT: 05:00 - 21:00
PST: 21:00 - 13:00
EST: 00:00 - 16:00

Simple enough right?

Don't bet on it!

So I go to QuickTender, enter my username and password and no workee. So I enter my username again but then select "forgot password". It asks for my username again, and then asks me a security question, which I answer. Then I get the message: "your new password has been sent".

How many think my new password was sent on the 1st try? Hands?

Ok the second try? Third? Fourth? Fifth? Those of you who said the Sixth time, all I gotta say to you is this , "Exactly what time do you think I was born yesterday that you actually thought I'm was gonna try that stupid QT password recovery more 'n 5 times?"

QuickTender is effen LAME!!!

Could the resets somehow be getting sent to the WRONG email address, after all, they managed to register the WRONG credit card to your account.

Do they allow for additional email addresses? You may have a formal registered email address, but with notifications being sent to some additional email address. If this can be done, your thief may have done this to prevent you from recovering your account, and ensuring they can get it back the second QT release it back to you.

They have given a list of addresses to add to your safe list, but is QT actually SENDING password resents from one of these, if not, adding them to your safe list will not stop the reset email from getting junked by spam filters.

The QT system itself may be "junking" the emails before they even reach as far as the internet, because their own servers fail to recognise their own outbound automated reset emails as legit.


Is it an "inside job" even though I would have thought they would have given up because you make so much fuss that they are bound to get caught if they continue messing with your account.

What dumb criminal registers their own card to your account?

Well, a CLEVER dumb criminal, because it is NOT their OWN card, but one they stole, just like your QT account. HE could use the card, having stolen it and having access to the CVV code, and would use YOUR QT account to move the money from the card, through QT, to it's intended destination, hopefully leaving YOU with the blame for the theft of the money from the stolen card, and himself virtually untraceable. He would be conspiring with another QT account holder, who would receive the money from your QT account, and get it out before you and QT were able to catch this.

He could even use Poker to get the money out, using your QT to fund a poker account, move the money to a different poker account using an accomplice, and get it out through this other "clean" poker account and that player's ewallet, all assuming the poker room doesn't suspect a chipdump.

 

[chayton]

This is absolutely amazing. I don't use QT, never have - and probably never will after reading this. I understand that mistakes happen, and I even kinda understand them locking an account until it gets sorted. If it DOES get sorted. Within a reasonable time frame. Without being compounded by more and more mistakes/delays/stupidity.

 

[chayton]

lol hey Bern, maybe they sent your new password to the other guy.

 

[ANDE52181]

This may be a stupid question Bern but did you check your spam folder?

I've had some emails get through to my inbox and some get flagged by my spam folder. This even after adding all QT contact email address' to my address book. The site is just poorly run, plain and simple IMO.

I'm heading to the bank first thing in the morning and initiating a chargeback for both amounts. I haven't decided on what I'm going to tell the bank customer service representative as to why I waited so long to dispute the $210 charge yet. I feel wrong doing it because they did reimburse me for the $210, but seeing as they don't want to answer my emails, screw them. I'm also going to see if I can get the $45 overlimit fee reversed and my interest rate reset to its original % before this whole mess.

I still haven't heard from QT security after 3 emails following their email response saying they closed my account for undisclosed reason(s). Best part is that at the end of that email it says to contact QT Security if you have any questions. LOL, well I do have questions but they won't respond. They are just unresponsive to my questions because they have no leg to stand on and are wrong. FML.