I'm in a chat session with QT...make that was:
QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Denis. How can I help you?
(bernynhel): [QHD #(deleted by bernynhel)], [QHD #(deleted by bernynhel]
(bernynhel): I am most interested with the latter as it involves a foreign credit card listing in my deposit options and thje suspension of my account.
QuickTender Live Support: Can I have your QuickTender account number please?
(bernynhel): i cant access that info
(bernynhel): i cant log in
(bernynhel): the information should be available to you via the ref #s
(bernynhel): [QHD #(deleted by bernynhel] its not in there?
QuickTender Live Support: Please note that we do not disclose any security information via live chat
(bernynhel):
well its certainly not stopping anyone, is it?
(bernynhel) ?
QuickTender Live Support: You may send us an e-mail to
support@quicktender.com, specifying your question.
QuickTender Live Support: We will reply you as soon as the e-mail is reviewed.
(bernynhel): obviosly, as i have been assigned two ref #s, that ship has already sailed, hasn't it?
(bernynhel): im contacting you to ask why I haven't heard from anyone.
QuickTender Live Support: We are required to confirm your 10 digit QuickTender account number before we can assist you at Live Chat. If you fail to provide your account number we can only advise you to send an email to us.
(bernynhel): one moment
QuickTender Live Support: Secondly we are not allowed to disclose any security information on user's accounts via Live Chat.
(bernynhel): not required
(bernynhel): hold for the acct number
QuickTender Live Support: Sir, the best option for you would be sending an e-mail request to
support@quicktender.com.
QuickTender Live Support: Once your issue is reviewed you will receive and e-mail reply.
(bernynhel): If this is your only function what good is it?
(bernynhel): nevermind
What a TWIT!
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