We don't bonus ban players for winning. We don't even do it for multiple accounts. We don't use the Rival auto ban feature anymore.
Rival doesn't pass personally identifiable information of players between casinos. We only get to see a message like: Charge Back. Then we look up to see if player has done a charge back at our casino. If not, then we know it is because of some charge back issue at another casino. All warnings are like that, generic.
I will remind you that most US land based casinos have central databases of fraud players. If done right, it can help players, not hurt them, as it will only affect fraudulent players. Your complaint about the Rival system being too sensitive is exactly why we do not use the auto banning feature.
We now only use the Rival system for Fraud cases like Charge Backs.
Kind Regards,
Nicolas Johnson
Regal Affiliates Manager
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